Fountain Contractor reviews in South Houston, Texas

Excelente atención

Realizan un trabajo altamente profesional. Especialmente hago mención del excelente trabajo de Heli Araujo Nery. Muchas gracias.

Great Job!

From the first time ⌚ is the 8.30am

Next stop

Performed job and followed up on warranty. 👍

The deck surrounding our pool is 23 years old. You have made it look new. Sealing cracks in mortar and preventing water penetration into the sand base of the deck.

5 stars.!
Highly recommend!
Great customer service!

This company provided excellent customer service and workmanship in all aspects of my fountain repairs. My aged circa 1994 fountain is now performing like a new piece.

Great outfit. After one reschedule everything went as planned and the fountain looks great. The residents want two more fountains in the lake! We will use Fountain Works again.

I needed fountain lights, and they had very little stock. What they did have the boxes were all opened and haf been gone through already. They had near zero knowledge to help me with what I needed, and their prices were marked up way too much. I found the same lights they had for $40 online when they had them for $197. Don't waste your gas on the drive there. Their website also has no info on products they have, so I had to drive out there just to find out.

Fountain Works is your go-to choice for water feature construction, bar none. The crew they have over there is professional, intelligent, hard-working and personable. But, most importantly, they actually “get” water features. The engineering, the design intent, and everything in between.

Fountain Works played a pivotal role in the completion of one of our major projects located in Midtown. 2 technicians in particular are absolutely outstanding with their work ethic and willingness to complete a sizable maintenance job on a single day’s notice prior to an important forthcoming inspection. Markos Manrique and Eneida Reamirez are their names.

I highly recommend Fountain Works to any designer or contractor looking for a dependable water feature specialist. Keep up the great work!

These two men took on a difficult job cleaning our fountain after 12 years of neglect. Fully restored at a reasonable cost. Looks like new. they also cleaned up the job site and were personable and friendly.

I rarely write reviews but they upset me so much. We hired them to clean our fountains after the storm. They came out to clean them and did a great job, however the men who cleaned tripped one of the fountains and could not figure out what happened and spent an hour going in and out of my home trying to figure it out. They then had to have their electrician come out on Monday, who spent about another hour trying to figure it out and claimed he did and the fountain was working again. Well a week later the fountain stopped working again. And they sent out another electrician again and this electrician said we needed to replace the GFCI outlet. Well they had their lady call to give a bid to replace and I explained to their estimate lady that the fountain was working great before their men came to clean it EVEN after the storm but she was adamant that they did not break it (even though the issue only started after her men came and NO other electrical issues exist in the home) and it was our fault and we can pay her electrician to fix what they broke. I advised her that we would not be paying anything additional and she went one to tell me her men didn't break anything and it was our fault so I advised her men to leave and now I have to hire an electrician to come out and fix what they broke. This was our first time using their services and needless to say we will not be using them again.

In the last 4 months I have called them for my fountain not working. They came out and allegedly fixed it to no avail . The problem was back again . On the third time the tech Alfredo alcaron said he came out and the fountain was working perfectly. He did not come out! It was not working and I told them that! It was a lie by Alfredo. They than told me I need a deep cleaning to the tune of over $600 . I asked why I wasn’t told this before. Why did they charge me for 2 repairs when I should have had a deep cleaning. They said it was not the techs job but the offices job and they didn’t do it! So they lied and they charged me for 2 repairs and a deep cleaning. They made no offer of compensation for their repeated mistakes. Repeated lies by this company. No customer service

Estimate sheet is very poorly written. I had to install a pond and I’d my existing small fountain. They used my small fountain pump to connect with the pond and the water was flowing like a trickle.
They said that they only quoted fir a 5 feet pond and not the pump. So ridiculous- very deceptive management ladies Josie and Mariaou.

Excellent worker and worked very hard. When they saw the water trickle, advised me to buy another pump and they installed it for us. They were surprised that their management told them not to give us the pump w installation of the pond.

Our fountain was in need of repair. I contacted Fountan Works. They did a beautiful job of replacing the tiles, cleaning and descaling fountain and fountain feature. The interior was re-epoxied. I am extremely pleased with the work and professionalism of this company. Great job! Highly recommend!

I was looking forward to refurbishing our fountain. Unfortunately, we will have to look elsewhere. They offer estimate quotes online if you upload photos, but this is a bait and switch. They will then say that in order to provide a quote you have to pay $150 for an evaluation. They “seemed” professional so after doing research I agreed for someone to come and quote the work. I signed a contract with the date of my appointment on the agreement. Next week comes and my appointment time of 1-4pm comes around and no one ever shows up. I then call the office around 3:30 looking for an update and someone assures me that they would call me back after speaking with a technician. I never hear back. I call the office at 5pm and no answer. Then I call the next day around 11am and then again at Noon. I figured it was all a joke until I managed to receive a text message at 3pm requesting payment after trying to get a hold of anyone several times. I then call the office and someone finally answers. Apparently, you have to pay them $150 BEFORE they come out just to receive a quote for the actual work you need performed???!!! The work we need completed is roughly in the Thousands of Dollars so the actual need to prepay $150 for a QUOTE is a joke. I will not be using Fountain Works due to the unprofessionalism.

I had a very difficult fountain situation that several other fountain companies turned down. Fountain Works took job and did tremendous work. They purchased and replaced the pump, ran new electrical wiring, sealed leaks, and installed new fiber optic lights.

It was a long slog, but the end results are fantastic. Thank you to Mike and his entire team!

The Fountain Works team is reliable and helpful. They did a great job completing fountain repairs at my residence and made sure I was satisfied with their work. Good people and I highly recommend them.

We use Fountain Works at a large, mixed use property in Houston. Fountain Works has provided new pumps, multiple extensive deep cleanings, and has maintained our fountain features in a way that is shocking. The water is crystal clear, any issues are resolved exceptionally quickly with immediate responses to texts, calls and emails, and having a team of proper ENGINEERS means their ability to resolve complicated power / pump issues is unprecedented. I truly cant recommend these guys enough.