Fountain Contractor reviews in South Houston, Texas

Fountain Works gave me an estimate for repair, then it turned out that the original plumbing installation (below ground) made it more difficult than they originally expected. They did a great job getting my fountain back in working order, and took the time to show me how to maintain the system properly. They have a great staff - give them your business.

Bait/Switch: fountain works did work on my fountain once before at a reasonable price and did on first visit along with evaluation. This time you must pay for evaluation before they come even when you send pictures. Was $139 for evaluation. I asked if they would do work same day, only pick up fountain and mount/ repair change hose to pump. They said ok we will modify the quote. Made sure they called in but wanted to leave because boss wasn’t available. I asked for 20 minutes work how much can it be? Finally the boss miraculously reviewed the work required and came back with a $1000 quote. I said hard no. $495 for the helper alone? She said the best they could do was $850 and I said 20 minutes work to lift a fountain and check hose is ridiculous. They only charged me $150 for new pump install 2 years prior. Including the pump.
Their system is designed to lock you in at an incredible markup.even if they paid these guys $100/hr (which they are not) plus $5 hose attachment, their cost would be just over $200 and trying to collect $1000 is just robbery. $200 might have been reasonable.

I contacted Fountain Works about a fountain I had inherited from my Mom. It was in need of repair and had turned into a mosquito breading pond. Several people had looked at it and decided they could not fix it. Jose and Rachel came out and inspired me with their confidence and professionalism. They listened to what I wanted and suggested ideas that would make the fountain even better.

Kerry came out to do the work. He kept me informed through every step of the process. He also had ideas that made the repair even better then what I could have imagined. His professionalism and knowledge are an asset to the company.

Because of Fountain Works a nuisance has been turned into a wonderful addition to my yard and a treasured memory of my Mom.