Plumbing reviews in South Houston, Texas

The lady was very rude about an error that was made on their end. The insurance company called them, paid them, and they still charged me for something that they had been paid for. When I called to see what the issue was, the lady had an attitude and made it seem as if I was bugging her for an amount of money that would be noticeable to anyone, especially since it was for another bill that I had an would overdraft my account which they would claim not to be responsible for. The crazy part is I didn't search them out, the insurance company did. The only good thing about this experience was the worker who was nice, patient, and he did a good job the office side of the transaction was were the problem came in and they need to uphold there end in order for the service to run smoothly otherwise all the hard work the field guys put in is for nothing!

A great company! Glad they were able you help out

Shut this company down, cant even own up to problems they cause, like septic backing up into tubs, we didn't even have them doing work for us and they caused it and wouldn't take responsibility, employees are unprofessional and only cause problems

They came out to unclog my sink, fixed a problem that I have been having for years that others did not resolve. He did a deep snaking and rebuilt the bottom of my sink plumbing the proper way. I didn’t get a chance to say it so thanks. Price was fair for the he work that was done.

Jorge and Javier came out to fix a drainage issue. They arrived not too long after I called, assessed the problem and fixed it fast! I’m very happy and grateful.

The plumber needlessly damaged the ceiling in his effort to replace a shut-off valve. I spoke with the plumber before work began. There are two valves, one clod and one hot. The cold shut-off was the issue. I asked about changing the hot water shut-off as a preemptive measure as the valves are of the same age. He told me he would have to cut the drywall to reach the hot shut-off valve. I said no. I did not want to repair the ceiling. I asked if he could replace the cold water valve without damaging the ceiling. He said yes. Instead of making the repair by way of the access panel door. He removed the entire housing of the access panel. This was never discussed with me. Thus damaging the ceiling. And losing the knob that locks the door in place. He didn't even try to put the access panel back in place. Or let me know what he had done. I'm reminded of an old commercial for a plumbing company. Their slogan was "Don't trust a monkey with a wrench." Anyway, I am waiting for my contractor to repair the damage. I'm sure it will be more than the replacement of the valve itself. I called the company twice. I left two voicemail messages with two different people. Neither had the courtesy to return my call. So, I drove 35 miles to the business. Oddly, I spoke with the two ladies with whom I had left messages for a week and a half earlier. They were pleasant. I called one of them a day later and left my email address, which they asked for. Neither one of them gave me their business card or email contact when we spoke in person. It is sad, really, because I have been a repeat customer. Hey, at least the valve was replaced. Yippee.