Appliance Repair reviews in Southlake, Texas
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On time, super fair on price !! The best appliance repair company in the DFW area hands down !!!
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I called about my washer and dryer not working, and asked if there's any way they could schedule me last in the day so I didn't have to take too much time off work. They accommodated this, and Taylor and Billy arrived at the perfect time! They explained things to me in a way I'd understand easily and let me know what they were doing as they did it. Taylor asked me to let him know if there were any more problems, and even reached out on his own the next day to check up! Highly recommend!
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Last year, Taylor came by to diagnose an issue with our washer and he fixed it promptly. He left a sticker on the washer when he left. Great service !
Well right before Thanksgiving ‘23, the washer cycle wouldn’t start. I called him and explained the issue. I was driving at the time and he asked me to text him pictures of the control panel and washer model info. I did. Apparently, the child lock was on (who knew?)
He sent me pictures and instructions and it was a quick and easy fix without him coming to diagnose and charging me $$ for what would’ve been a simple fix ! And saved the hassle too.
I am appreciative of folks like this - customer oriented and great service.
If you have an issue with your appliances, try him out and happy holidays !! -
Taylor (owner) has worked on my microwave, my washer and dryer, my refrigerator, and my ice machine. He has always been responsive, knowledgeable, and very helpful. He goes above and beyond every time he has worked on my appliances. I trust him and will always call Appliance Repair Now to fix my appliances. I highly recommend this company.
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This business goes above and beyond! I called about my washer and dryer not working correctly and asked if there's any way they could have their tech come to my place last so I didn't have to take too much time off work, and they accommodated this for me! Taylor and Billy arrived and asked what the problems were and explained things along the way in a way that was easy to understand, and made sure I was happy with the service before they left. Taylor asked me to let him know if there were any more issues and even followed up with me on his own the next day to make sure everything was right! 100% recommend these guys!
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Outstanding service- price, communication and follow ups. We had a +20 year-old dryer and dishwasher repaired. They diagnosed the problems, ordered the parts and installed with in a week. Just outstanding service. This saved us heaps of money on buying new appliances, which do not have the features we like. Well done. Our service man was Joshua
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Josh was quick and knowledgeable. Seem my problem was not washing machine leak, but a drain outlet problem. He provided a couple of possible solutions before I call a plumber. Thanks, Josh. I will use you again if necessary.
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From the moment I called and talked w Taylor on the phone I knew this was the company I wanted working on our dryer, instead of replacing it. Their prices are better than 2 other companies I had called, he was very knowledgeable, helpful, answered all my questions, and they got to me the next morning. I even appreciated the inside of my dryer was vacuumed & cleaned while replacing the broken heating element. Taylor & his team did a great job & I would choose to use them again if ever needed.
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Great customer service!!
I called and left a voice message and Taylor promptly returned my call. I told him the problem with our oven and he suggested that I trip the breaker to see if that would remedy the problem.
Sure enough, that took care of the issue. He didn’t have to tell me that simple thing over the phone. He could have come out to the house and done that himself for a service fee. You can rest assured that the next time I need appliance repair, I’ll be calling these guys! Thanks, Taylor!! -
This is the fourth time I have used Appliance Repair Now for my home needs. This like all previous visits was top notch. Taylor the owner himself showed up at my house and once again offered ways to save me money with my repair. Not many companies look out for the little guy the way Taylor and his people do. From scheduling the appointment with his helpful office staff to completion of the work I can’t say enough about their great service. Next time you need appliance repair do yourself a favor and call Mr. Taylor
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I’m a property manager and have been using Taylor and his crew for almost a decade now. Knowledgeable, fast, reasonable. Highly recommended.
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Ordered the part right away since my issue was apparent on the repair needed for my stove. Communicative, friendly technician… would work with them again!
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I have contacted Appliance Repair Now twice now and both times service has been excellent. Taylor is amazing and very responsive. Josh quickly determined my dryer issue, ordered necessary part and made the repair. Both Taylor & Josh exceeded my expectations on service, quality, professionalism, responsiveness and price. Definitely keeping Appliance Repair Now on my list of preferred services.
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Josh was awesome.
Extremely knowledgeable, especially of Bosch products.
Quick, easy repair. Bosch is just pricey.
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Good to see a business owner who is honest and has integrity. The owner, Taylor, took a late phone call and spent a lot of time over the phone assisting in troubleshooting, this alone is rare. Scheduled an appointment for him to diagnose my issue and was thorough and honest about replacement part prices and labor. My neighbor utilized their services as well and the parts and repair cost was more than fair and comparable to prices found online for parts. Highly recommend.
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Taylor is the absolute best! He knows all of the things about all appliances!
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Appliance Repair Now is hands down the best in the business! Their technicians are highly skilled, professional, and truly know their craft. From start to finish, the service was seamless—quick response, clear communication, and top-notch repair work. They fixed my appliance efficiently and with high-quality workmanship. I highly recommend them to anyone looking for reliable and expert appliance repair. Five stars all the way!
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Great communication. Polite and knowledgeable tech. Fair price. Outstanding headache free service.
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I called Taylor, who I believe is the owner of the company. He was very friendly and helpful. He sent Josh to our house later that same day, and he was very knowledgeable and professional. He knew exactly what to do, and fixed our frozen icemaker.
I've very happy with the service and the price, and I plan to use their services again in the future. -
Thank you for honest free estimate on the phone. My appliance being repaired would be cheaper to buy a new one so they told me that honestly over the phone after I gave them model number and serial number.
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This is the second time that we have used repair.com and we are very pleased with their work. Taylor always does a great job. He’s very friendly. I know appliances are getting harder and harder repair and Taylor never ceases to amaze us with his good work.