Reviews of local pros in Spring, Texas
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Mr. Kenneth, Mr. Harrison, and Mr. Chris were great from quick responses and overall getting everything done correctly. They also had countless other great workers working-on my Kitchen including Mr. Eduardo who was there everyday working his tail off. Best group and company to work with. 10/10 recommend!
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KBI responded quickly was very professional. Overall very well organized job and did what was needed in order to fulfill my house that had water damage. I have some experience in the mitigation and recon industry and they did a very great job.
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I had an apt. Complex fire. It was devastating! I called several companies and KBI was the ONLY ones willing to help me. They took my bed and all bedding. Couch and chairs. All of my coats and clothes and my canvas pictures. Also all of my curtains. Justin came out personally several times with his team and explained the process to me. They were very professional and so very kind to me. I was distraught about everything. They put me at ease and made me feel like I mattered. I love KBI and their staff. I am so grateful to them! Thank you for a wonderful job and experience. God Bless you all.
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A pipe burst damaging the bathrooms in our home. My brother is a plumber and recommended KBI for the water damage cleanup. They arrived quickly and explained the process in terms that were easy to understand. Once the work began, the team was polite and efficient. I appreciate their professionalism and would hire them again.
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• KBI Construction did a great cleaning of our office. The whole team was very professional and answered all our questions regarding the materials used. We had our office cleaned for a tier 2 level cleaning that consisted of fogging and cleaning touch points. The technicians arrived on time and were very efficient. I would not hesitate to use them again, for either home or commercial use.
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KBI did such a great job and I can finally put that freeze we had earlier this year behind me. I currently live in Florida but my house in Houston flooded from the pipes freezing I had no idea for months until my daughter visited the house she called countless company’s and KBI was the first one to arrive and after me and my daughter talked with their team I was sold on their company. They proved me right as the entire process was quick as they did the job perfect. I Don’t know what else you would want from a mitigation and re-construction company. Thank you KBI!
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Buyer beware!!
I hired KBI (Kenneth) to rebuild a bathroom, and a few other items around my home after a remediation project. He collected 50% up front, and things started smoothly. However within a month or so things started going downhill.
His cabinet maker couldn't install the cabinets under the existing granite counters, and so that was the first delay. It took another week for him to hire a granite guy to come remove the counters, a week after that for the cabinet guy to return, and another week after that for the granite guys to come back. I was charged extra for the granite work, even though it should have been evident and part of the original estimate.
Hiring a plumber went fairly smoothly, however after that it took him a month (with several promised install dates missed) to line up sheetrock installers.
Throughout this entire process, I was asking about materials for the bathroom (new tub, shower walls, etc), and was told "Go to Home Depot and pick something out". Once I sent him my choices, he collected more money (which I assumed was to order the items I selected).
Once the sheetrock was installed he said next step was to bring in a framer to start rebuilding the subfloor and pony wall in the master bath. Weeks go by, and questions for him about status resulted in confusion, him stopping by unexpectedly to look around and figure out what needed to be done, and finally him asking me to go to Home Depot again and place the order for materials.
This is when I decided to put the project on hold and ask for a complete acconting of where the money I'd given him already had gone, and how much was left. Weeks go by of asking for this, and instead of a breakdown of costs to date, I was just given an arbitrary amount of how much was left. At this point I decided to move on, and asked for a refund.
Weeks go by again, with no refund. An email asking when I was going to recieve it resulted in Kenneth telling me he was waiting for money to come in. Now it was clear to me. Delays weren't the result of inability to schedule subcontractors, they were the result of him not having the funds to pay them. Despite collecting from me up front, money for my project was spent elsewhere, and he was scrambling to find money to continue the project.
It took the thread of legal action for him to finally refund the balance owed to me.
I don't think he's intentionally ripping people off, but I do think he's comingling funds, and not keeping track of what is spent on each individual project he has going.
Because of his inability to manage this project, i'm having to hire a remodel company to finish the bathroom (I've been without it since April), and bring in another GC to finish the other work that Kenneth was supposed to be doing. It's going to end up costing me significantly more than I originally budgeted for. -
Ducts cleaned like it was restored to day one. I can immediately feel the difference. Thank you for the honest work team!
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I had my ducts cleaned by IAQ and am pleased with their services. The techs are professional and friendly. They walked me through the cleaning process. Highly recommended
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After remodeling our home for over a year...I noticed a smell coming from one of our vents downstairs. After having the guys come out it was confirmed the vents had not been cleaned in a long long time and there was mold growing inside. Immediately after they finished the cleaning I could notice a difference in the air quality throughout the house. I am no longer waking up with a sore throat in the morning and with a baby on the way I am really glad I also did the air purification throughout the house as well. The guys were very very thorough, fixed one of the safety switches another a/c guy had installed correctly, and provided me with pictures at the end to show me the before and after. Thank you IAQ!
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IAQ Experts does exactly what they say. Their services are outstanding. They cleaned my ducts and installed a whole house air purification and sanitizing system for me. It is great... as a veteran with lung conditions, the system makes it easier to breathe. They did an outstanding job!
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Collin did an amazing job cleaning my carpets. He worked very throughly in every room. I highly recommend and will be using All-pro again!
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Great job, friendly, all good
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Always does professional work ..
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On time. Terrific service and great experience.
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Excellent job they did my stairs and they looked brand new!
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The service and price was great! The carpets looked brand new!
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I have been using Nick and his team for years. They always do a nice job.
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Great experience and nice guy. No hidden costs and rugs look great! Highly recommend!
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It was a wonderful experience dealing with Nick and team. Carpet looked beautiful after the job.
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Said truck broke down..came 2hrs later. Carpet was very wet tool a day to dry. Didn't the dirty water they use.