All reviews for Beacon Restoration Services

Scott, Shawn, and the Beacon team did a great job fixing up our house after recent water damage. They came by the day we found the damage and immediately started remediation. They worked directly with the insurance company making our lives easier and during restoration communicated effectively every step of the way. Highly recommend if you ever need water remediation/restoration services.

I am very happy I called Beacon Restoration Services. The price was very fair and the service was exceptional. A Mr. Stephen Reuscher made sure all contractors that came out called before arriving and worked in a timely manner. All work was done quickly and properly.

Beacon's crew performed an outstanding job while removing the drywall in a timely manner. They were all diligent, respectful and courteous throughout. Clean-up was superb. I was extremely pleased with their overall care and attention.

In the middle of June, an enormous tree situated next to my front laundry room unexpectedly toppled onto my house's roof, resulting in extensive damage throughout the affected areas. The fallen tree spanned the entire length of both the laundry room and living room roofs, and its branches forcefully penetrated ceilings and walls, exacerbating the destruction. This incident led to significant water damage, saturating and compromising nearly the entire floor of my residence.
My insurance company dispatched a representative for mitigation, but they experienced delays due to their limited experience in handling such complex situations. Upon conducting a Google search, I came across Beacon Restoration, a company with a stellar five-star reputation. Scott, the company's owner, promptly responded to my call, conducted a swift assessment of the damage, and initiated mitigation work the very next day. Their work was characterized by meticulous professionalism, adhering to all industry standards. Each day, they diligently cleaned up before leaving my house.
Thanks to Scott's expertise and knowledge, he was able to uncover hidden damage and diligently maintained comprehensive documentation to facilitate the claims process. Stephen, the project manager overseeing the mitigation, proved to be a highly responsible and courteous young man, making communication with him and his team both pleasant and effortless.
I enthusiastically recommend Beacon Restoration Company for their exceptional service and professionalism.

We called Beacon to have an assessment done on mold we were seeing in our kitchen and downstairs bathroom. Scott was out within 1 day and was able to help us pinpoint where the moisture was coming from and what we needed to do to stop it. I told him I’d likely do the work myself and he told me to send him pictures of anything I had questions on and he’d be happy help. As I went to pay him for the visit, he said, no thank you, we do free evaluations. I can’t say enough about his professionalism. If I need help as I work through this project, you can bet I’ll be calling Beacon!
Chip

Beacon Restoration was an absolute godsend!!! They were able to handle the entire restoration project in my home after extensive water damage. I was so impressed that they even fought back with the insurance to make sure everything needed was included in the insurance documents and led me through the process. I’m so grateful for all their support and hard work.

Professional from beginning to end. i received multiple quotes but he was the fastest to respond to my inquiries and either offered lower or same prices. easy to communicate with throughout the process. team was professional and updated me with every step. highly recommend

We had some black mold on our master bathroom ceiling and had Beacon recommended to us by another mold remediation company that moved out of our service area. We worked specifically with Stephen, who was INCREDIBLE. He was professional, knowledgeable, honest, and most important to me at the time (I was 7 months pregnant), fast. Stephen discovered the initial problem, which was that our ceiling vent was installed incorrectly and wasn’t pulling the moist shower air out of the bathroom, and oversaw the demo, remediation, vent reinstallation, and reconstruction of the ceiling, all of which was done within one week of my initial call. It’s been a little over 6 months since then and we’ve had no issues at all with mold or the construction. In fact, we have a totally unrelated mold issue in another part of our house (classic Houston) and I just called Stephen again for this job. I highly recommend this company and I know we will plan on using them if more mold issues arise in the future.

Ask for Stephen! He was extremely helpful guiding us through our mitigation process. He is knowledgeable about the insurance side of things, beyond professional and always on call. Thanks Stephen

Nicolas was very thorough in his evaluation and very detailed in his explanation of how the remediation process would and expected next steps. He was very patient to answer all questions to ensure I understood next steps. He was very pleasant to work with.

The scheduling staff was also very pleasant, expedient and flexible on scheduling. They showed great consideration on getting the evaluation done quickly so any issues can be promptly addressed.

I would definitely recommend Beacon to evaluate any concerns regarding mold & mildew.

The entire experience with Beacon was outstanding. We discovered a wet carpet along the bedroom wall opposite the shower. We called Beacon that Saturday and left a message. Within an hour or so Stephen called us back and scheduled the mitigation and clean-up for Sunday. Stephen did a fantastic job with that even identifying the source of the leak. My plumber fixed the leak Monday. After 72 hours of drying the area Scott and James came to begin the restoration. By Friday the project was completed. The workmanship was excellent and the communication throughout was just as good. I highly recommended Beacon for water damage mitigation/restoration projects.

Needed a problem in our house evaluated as to its source and if it was something that was going to require mitigation with restoration. A very knowledgeable Beacon specialist, Nicolas, came over within a few hours, immediately identified the problem and its source. Fortunately, restoration services were not required, however Nicolas took the time to explain how our issue could be remediated, and what we should look for in terms of quality with the repair. Very grateful for the information and the excellent estimate service provided by Beacon.

During this last storm hurricane beryl I had damage to my roof causing my living room ceiling to come down. I called Beacon and Stephen came out to assess the damage. This was my first time ever filing a claim. Stephen helped my through the insurance process and him and his team did an amazing job cleaning and drying everything up. I would recommend this company to anyone!

Beacon Restoration swooped in to help when we had a pipe burst during the Christmas freeze. Despite it being a holiday, Beacon acted swiftly and professionally and was at our house first thing on Christmas Eve morning to get the process started. The project manager was extremely kind and explained everything to us. He was able to really set our expectations on how the whole process would run. He also joined when subcontractors or anyone would come to work on the home. This was particularly helpful because he was great at explaining construction and restoration terms so we were truly able to understand what our options were. The owner, Scott, was wonderful at communicating with both us and our insurance company. It is very clear how knowledgeable he is in both restoration/construction as well as insurance. We never felt like Beacon was nickel and diming us, quite the opposite in fact. We felt like they truly had our best interest in mind. They were even able to get the project completed sooner than the original time frame. While we hope we never have to use restoration services again, if we do, we will without a doubt be calling them first. We highly recommend their services to anyone who needs them.

I had the pleasure of having Stephen conduct an inspection recently, and I must say, he was extremely professional and thorough throughout the entire process. He took the time to explain everything in detail, ensuring I understood all aspects of the inspection. His expertise was evident, and I truly appreciated how informative he was, answering all of my questions with clarity and confidence. It's clear that he takes great pride in his work, and I feel much more informed and at ease after his visit. Highly recommend Stephen for anyone looking for a knowledgeable and reliable professional!

Had a water leak from the roof and had water damage affecting a majority of the house. Beacon Restoration was called and Stephen was extremely knowledgeable, professional, and helped move things forward with the process of getting everything fixed. I would highly recommend this company.

As a fellow service provider in the restoration industry (Signage is our "thing"), working with Beacon Restoration has been a breath of fresh air. Their team is not only professional and efficient but also genuinely kind-hearted—a rare combination in today's fast-paced world.

Their commitment to excellence is evident in every project we’ve partnered on, and their prompt payment and clear communication make them an ideal collaborator.

If you're seeking a restoration company that treats partners with respect and clients with unparalleled care, look no further than Beacon Restoration.

Scott and his team were very professional. He brought our rental property back to better than it was! He is honest and transparent. He does what he says he will do. We definitely will call him again if needed. He provided all documents needed to our insurance company and walked us through the process. Thank you all at Beacon Restoration.

We had a tree fall through our house in the windstorm and Scott from Beacon restoration was super helpful. The company has made this headache such an easy process. They have great. Clean workers and were completed in a very timely manner. I recommend 10 out of 10!

Scott and his team at Beacon Restoration are top notch. If you’re looking for a fair and honest company with solid values, look no further. They are professional, courteous, transparent, honest, communicative, pleasant to work with, and their attention to detail can’t be beat. From start to finish, you just can’t find anyone that compares with the level of service they provide. Before you commit to anyone else for your project, I can’t recommend giving Beacon Restoration a call strongly enough!

Beacon Restoration Services did a great job with my bathroom mold mediation. Nicolas came to my house and gave me thorough explanation of what will be done, why it's being done and what I could expect after. It was a great experience from start to finish. I would definitely recommend this company to friends and family. I spoke to several contractors for the work before i settled with beacon and was not disappointed. There was a minor mistake in billing, but their account manager corrected it when i pointed it out. Thank you!