Reviews of local pros in Springtown, Texas

Ed, our service technician, was very professional and efficient. He determined the problem and repaired it quickly. He also answered questions about the repairs.

Today, Brian came out to check our dryer. He diagnosed the issue right away. He was very informative, friendly, professional, and efficient. Truly an asset to the ACE team!! Thank you!!

10/9/23 Brian helped us again today and was great. Thank you!!

Brian came to our home promptly based on the scheduled time and immediately diagnosed the issue with our dryer. He worked quickly, was friendly, addressed our concerns, and went above and beyond to note helpful tips, tricks, and general strategies to complete repairs or purchase a new unit if needed. His advice was honest and helpful. Couldn’t recommend him more highly!

Came when they said they would. Very polite and informative on what would be the best action to take on the machine. Will definitely use them again. Magnet card posted on the frig🤠

Our refrigerator was not cooling, Casey the Technician assigned came out was punctual and very professional. After diagnosting the problem, parts were ordered and within a week he returned to complete the job. Will definitely reach out to him again .

There is only one thing I can say, if you need an appliance fixed or just cleaned up! It’s on you if you don’t call Patriot! On my screw up he came back out! Because he said he would! Not 5 star but above! I would rank them a Michelin star for appliances

Our tech, Ed, was the nicest person! He came right at the beginning of his arrival window and worked on our appliance. The office personnel, Ashley, was also very helpful, nice, and professional! They truly did there best and I would recommend them to my friends and neighbors.

Brian was professional, friendly and honest! Unfortunately the washing machine repairs needed didn’t make sense for us and buying a new machine would be best. However, we knew this may be the case going into our call. Brian also took time to check our dryer ventilation. So glad he did! He also showed us things to avoid and lookout for with our dishwasher too. In the end, adding value to his (already) wonderful service. Glad I called Ace and will definitely use them again!

Casey was GREAT!!!! We had a leaky washer and he came out to fix. He found multiple issues causing the leak and got it all fixed up. Works great now. Will call Patriot again next time an appliance needs repair.

This was a follow up visit for an issue with our refrigerator. Ed came a few weeks ago, ordered the parts after we approved the estimate and returned today to finish the repair. He is knowledgeable, professional and dedicated to high quality work. I highly recommend using this company. The technicians are great and I trust that they will give me quality service for the price.

Great service! My warranty expired a few weeks ago, and he went ahead and honored the warranty. Only charged me for the service call. Very fast and efficient.

Patriot Appliance was very Professional and Efficient.
Casey was very Informative on the repair process and kept his Promise to Complete The Repairs
Ina Wilson

Casey got us on the schedule quickly, were on time, very professional, and fixed our freezer. He even had to order a part and kept us up to date on the arrival and install! Great company - great work!

Professional, timely, honest, great pricing, and any other amazing descriptive words you could think of! Definitely recommend using this company for any of your repair needs!

Very friendly and professional service. Came out when they said they would. Would definitely use again.

Little kids believe in Super Hero's but as you mature that belief fades.... However, Casey with Patriot Appliance Repair made me a believer once more. I called him to repair my ice machine (it's a stand alone machine that makes "Sonic Ice"). All of a sudden it started producing dirty ice. Casey came in and assessed the situation and very quickly had it up and running just like new. The drain hose was linked! He could have told me anything and charged me hundreds of dollars and I would have never known the difference. He is a very prompt, knowledgeable, and honest young man. I would recommend him any day. Give him a call!

My Technician was awesome
Very Professional!

Casey was professional and was able to figure out how to get our washer door unlocked. He explained to us the issue and what our options were. I recommend him and will use him again in the future if necessary.

It was easy to get a service time and the communication was great. Casey did a super job diagnosing the problem with our ice maker. The turnaround time was minimal in ordering a new one and the install was a breeze. Great, friendly service. Wonderful, established family business!

Casey was fantastic!! He spotted the problem with our washer, and fixed it up with a new part. I would absolutely recommend him to anyone having an appliance problem. Also, his website had an easy booking link followed by texts confirming my appt and when he was on his way. Great communication. On a side note ladies, he was a very nice man, he wore his company shirt (so I didn’t have to guess who he was) and I felt completely comfortable with him in our house while my husband was working. Thank you Casey.

Professional, timely, clean, knowledgeable. Casey was able to identify the issue with my appliance, order the correct parts, and fix my washer is less than a week. He kept me informed every step of the way. Great guy. Would seek his work again any time.

Good customer service. Professional and polite. Arrived on time and solved my problem. Would highly recommend them.