HVAC reviews in Stafford, Texas

The team at this company is excellent and consistently provides top-notch assistance.

The staff is knowledgeable and accommodating, allowing for pre-scheduled calls to confirm details.

They seem quite informed, particularly when it comes to giving guidance.

Got what we needed, and some treats for the little ones since wait times can be a drag.

Staff were friendly and helpful. Replaced the required capacitor in my air conditioner quickly. I'd definitely use them again.

The shop on Murphy has a severe staffing shortage with only one person available, leaving five customers waiting in line. This is extremely poor service. I won't be returning to this location.

We found what we needed here, but customer service varies greatly depending on who you talk to.

Friendly staff, excellent customer service from Olvin and Tim.

The service technician was extremely accommodating and provided clear pricing information for all necessary components, offering valuable insight to make an informed decision.

I haven't visited this place for over a decade.

We were told they don't carry a common part for our AC fan motor - an 8-megohm capacitor. When asked about the correct capacitance for a 3-ton compressor, the response was that they didn't know. I needed a 110-24 volt control power transformer, but it took three attempts to get one that was right (277-24 and then 208-24 were wrong). The third attempt finally got it right, but our representative seemed frustrated, muttering something about other customers waiting and apparently having no idea what they were doing.

The team at this supply house keeps things running smoothly. They offer top-notch customer service, always delivering honest advice and fair prices. Even on chaotic mornings, they remain patient and understanding, much like any other busy business - just be prepared for a rush during the morning hours.

The reviewer was left waiting at their doorstep for nearly an hour before being ignored by the service provider. This experience has led them to lose trust in the company, resulting in a decision not to use their services again.

They dropped the ball. I waited 30 hours for service and was handed off to another person, Yego, after them.

The team at this location is excellent and welcoming. They always deliver without hassle.

This place came up as a suggestion after I had a disappointing experience elsewhere. Luckily, they had the blower wheel I needed in stock, which is more than I can say for my previous stop. The store itself is quite large and well-stocked, making it easy to find what you're looking for. Just be aware that it's easy to miss if you drive by quickly. Overall, my experience was positive and quick. However, the staff member behind the counter could benefit from a bit of training on customer service – he came across as rather gruff.

This service exceeded expectations, despite initial disappointment with my AC failing due to a common issue (CAP). A quick call confirmed they had my replacement part in stock, which arrived within two days via Amazon's fast shipping option. The staff were efficient and helpful, verifying the correct part through a photo I provided - a reassuring sign of their competence.

Great service from an excellent team. Thanks!

Top-notch geothermal services in the Houston region hands down.

Friendly technicians explained everything clearly without pressure.

High-quality service has been a staple since their founding. They're experienced with handling large properties, like those found in Houston's biggest homes.