Reviews of local pros in Timberwood Park, Texas

4.9 based on 50 reviews Back to the listing
    5

    Jerry Hearn has been my plumber from his start many years ago. He is always responsive and ensures the job is complete. Jerry Welch came to give me a cost for a job, very patiently explained everything. I've had different technicians for other jobs and they all have a great work ethic. Thanks, Jerry

    5

    My sister and I have both used JL Hearn. They’re the best company we’ve used for our plumbing needs. Easy to schedule, I love that most prices are online so you know ahead of time, and the communication system is A+. We will continue to use!

    5

    Jerry and Aiden looked over EVERYTHING. Company kept me apprised who would come and when. Timely arrival as they promised, and I was accommodated the very next day after I asked about services on their Facebook site after hours the night before!!! They left no pipe unchecked and were highly professional. Very happy with the company! Will always recommend J L Hearn Plumbing to friends and family.

    5

    Of the best in town! I’m an architect, know many providers, and JL Hearn Plumbing is top-notch. Jerry keenly pointed out poor quality materials and incompatible joinery of the previous installation which was causing gas leakage . He enlightened me that the leak was next to a combustion source and very unsafe which was alarming.

    Our home is vintage 1930 and has challenging existing historic conditions. He did a very skillful job of threading all the vents and connections.

    Jerry is very observant. He also noticed scale on our NEW faucet and referred us to a water softener company for some additional maintenance because it would be more cost effective for us than his company.

    Super-trustworthy! Reasonable pricing. Always looking out for the home-owners investment and interest. Peace of mind all day long with JL Hearn.

    5

    Zach did a great job. He took his time and answered all my questions.

    J L Hearn service company provided great service and value for the money

    I highly recommend them

    Will be contacting them for future heading/cooling and plumbing services

    5

    A friend recommended this company to me, and I am very grateful. First of all, you can book your appointment online and the prices for each service are given up front. Once you book online, you are emailed an appointment confirmation. I signed up for a 12:00 -2:00 p.m. time slot, and my plumber Byron showed up exactly at noon. He had to work with the bathtub drain clog for almost an hour because it was a stubborn clog, but now it is draining wonderfully. I was charged the exact amount that the website quoted. Then I was immediately emailed a receipt. Excellent job, fair pricing, wonderful communication, and great customer service!

    5

    I tried to install a new dishwasher after purchasing it, but I couldn't because of a valve problem. I called two plumbers to change the valve. Both plumbers said the same thing. We need to order the parts. So I have to wait two or three weeks. The price is $500. I got Frustrated. And then I found another plumber. This plumber visited my house and said the same thing. But the response was different. They contacted other colleagues and succeeded in finding the parts. And they replaced it at a very low price. I think that It is 50% cheaper than other companies and has more skills. Don’t hesitate! Use this plumber! I highly recommend!!!

    5

    JL Hearn Plumbimg was recommended to me by a coworker. I called to have them set up an appointment to determine if I had a water leak. The customer service they provide is outstanding and the service was excellent. I will continue to use them for my plumbing needs.

    5

    This is the second time I’ve used JL Hearn and I will not be using any other plumbing company ever again. I’ve got JL Hearn in my contacts now! The process for scheduling your service is quick, online, and flawless. The prices for each service are plainly listed, no tricks. Rebecca answers the phone promptly, and jovially and thoroughly attends to your questions and needs. The plumber that arrived, Jerry, was so friendly, knowledgeable and professional. Last, but not least, I found their prices to be very reasonable. See you for my next plumbing job, JL Hearn. Thank you!

    5

    Excellent! Everything from scheduling to completion was seamless. The plumber sent us a link when he was on the way to show his location in real-time. They replaced our PRV, set the pressure, and returned the site back to its pre-dig condition. We will definitely use them again and highly recommend them.

    5

    The guys that came today to clean my dryer vents were extremely friendly and professional. They were not only friendly and professional they were very efficient and finished the job in a very timely manner. These guys are wonderful!! I would highly recommend JL Hearn plumbing.

    5

    Have used this company for years and always receive the best service. Everyone we have worked with is super friendly! Makes having to call a plumber a little less painful 😊
    10/13/23 - Second review for this company because I cannot give them enough stars for the quality of their service. They are always above and beyond with their service. Prices are very reasonable. Definitely recommend JL Hearn for all your plumbing needs!

    5

    We used JL Hearn Plumbing to install a kitchen faucet after reading their wonderful reviews. Booking an appointment online was quick and easy. Jerry arrived on time, was friendly and professional. He respected our home, was polite and his work was efficient and high-quality. I would definitely recommend this company to others and will absolutely use them again in the future for any plumbing needs!

    5

    Excellent service and professionalism! Jim and James are always on time, courteous, and willing to go the extra mile to get your plumbing issue solved! Excellent communication making appointments and letting you know when they will arrive. We are regular customers and highly recommend them.

    5

    I highly recommend J.L. Hearn Plumbing for all your plumbing needs. Jerry and Aiden arrived on time and throughly inspected my sink. They were friendly and professional. They also gave me an estimate to replace my water heater, and I plan to use them to replace it in the near future.

    5

    The technician was knowledgeable and thorough. No plumbing company wanted to touch this project but JL Hearn came through like the professionals they are. Would highly recommend, we will use them for all of our plumbing needs.

    5

    I had 4 plumbing projects. PRValve replacement the biggest task. 2 guys showed up on time, texted when they were on their way. I added on a sink replacement last minute but no problem. The guys were friendly and communicated well about everything. I used JL Hearn previously as well so I recommend them with confidence, still. I am also a Realtor and have happily referred JL Hearn to previous real estate clients.

    5

    Jerry was on time, very professional & nice! He explained the issue & did a great job fixing it. I have referred this company to my friends & shared their number before Jerry even left. Any plumbing needs in the future....definitely calling JL Hearn Plumbing. Highly recommended for great service & great prices! Thank you Jerry!!!!
    9/8 Want to add to my previous post! Had an issue and called JL and Jerry & his teammate came out sooner than scheduled, fixed my issue and explained everything in a professional and patient manner. I HIGHLY recommend this company! Won’t use anyone else cause JL is the best! Would give 10⭐️ if possible!!! Thank you!!!

    5

    A friend recommended JL Hearn Plumbing. I found it easy to schedule a soon appointment online for my non-urgent request. I was kept updated about my appointment by text message and phone call. The plumber and his apprentice were friendly and appeared knowledgeable. I was pleased with the quality of the work at the end of the appointment. A 30 day parts and labor warranty was provided. I’d consider using them again, if the need arises.

    5

    Replaced leaking water heater. Jim and James were punctual and professional. Jim explained options up front and when I said go ahead with the replacement, he got started right away and had the job done in about an hour. I have used JL Hearn Plumbing in the past for toilet repairs and was very pleased with their service. As expected, I was pleased with the water heater replacement as well. JL Hearn has always delivered for me and I will not hesitate to call them again when I need plumbing services.

    5

    We’ve used J.L. Hearne in the past and were pleased with their work. Recently, we had to replace our water softener so we called them again. Jerry came out and explained the scope of work, performed the primary setup, and did a great job! We look forward to having him return and compete the secondary part of our project in the kitchen.