Swimming Pool reviews in Tomball, Texas

Excellent and very reliable services !!!

Great Pool Cleaners very impressed

Excellent service every time!

Great place with very knowledgeable staff!

Best place for great products and any pool service you need!

Horrible services, didn’t come weekly had to stop services. Was with them 3 months pool only cleaned 3 times.

Always willing to do my water analysis without complaints, they teach me how to solve my problems and recommendations to prevent them.

We have been with them for several years now and it has always been great!

Very knowledgeable, friendly, and carry Biogaurd.

The staff was very helpful. Their knowledge about the product helped me in my decision on what to purchase.

Top-notch service, hands down. Very easy to work with, fair pricing, and prompt responses. Happy customer here!

Mitch was excellent. He knows the equipment like the back of his hand.

Great customer service and prices! I use them for all my pool needs. Chemicals and parts. They have it all!

Unbelievable service! I went in with a technical question about a product. I was having a hard time finding in the ladies there dug in and got me the answers. I have been to three or four different pool stores and nobody could find me the answers I needed. It’s about a 30 minute drive for me to use the store but totally worth it!!!

Used their service for a rental house, there were many times they didn't show up but still charged me. Never vacuumed the pool. They cleaned the filter and pored the DE in the front of the house which caused the front curb to stain white. They also forgot to add more DE to the filter after they cleaned it. Spoke to the owner , she said all the pool guys were new and inexperienced. Don't use them, look elsewhere.

Shows little regard for the interest of pool owners, putting personal gain ahead of customer needs. Disappointing experience with clear lack of accountability and service integrity.

INSURANCE SCAMMERS, Avoid this pool service by all means we are a business owner as well, so here’s the scoop, we had a shaft, seal go out on our pump, we called our insurance company. It goes to a portal and then gets picked up by a company, our luck. It was picked up by champion pool services, they came out in a timely manner.. however, the shaft seal continue to leak, but not by a lot after only a couple of days we figured that could just be residual water well after 60 days, the shaft seal failed, so I contacted Champion pool services, and instead of backing up their work, they want us to file another claim with our insurance company and pay the deductible, I asked them why they don’t back up their work, and they said if we would have been a retail customer, they would back their services for three years, but since I went through my insurance company, they only back up their work for 30 days. How does this make sense? That if I did not go through my insurance company, they would warranty this shaft, seal for three years, but going through my insurance company they said only 30 days, I spoke with the office manager her name is Jen.. I repeatedly asked her just to do the right thing I said, it’s not fair that you would back up this job for three years. If I did not go through insurance, how does that work? And I said why do you need to get paid again for doing a job just two months ago that failed? It means your technician did not do the job properly, and it should be covered, we proceeded to argue for the next 15, 20 minutes over this, this company does not know how to do the right thing or to handle the situation, and they obviously have technicians that Bumble their way through jobs, and if it’s through an insurance company, judging by this job, they have figured out how to take advantage because they said they get hundreds of jobs per week, I wonder who’s pockets are getting lined.

Removed my former review because there is another company called Champion Pool Service, but they are based out of Plano. Champions PoolRepair & Service in Spring is a different company entirely. I mistakenly left a horrible review for the one in Spring by mistake, but am now correcting this error. Be sure to not mistake the two if you are leaving a review. The one in Plano is HORRIBLE, as evidenced by their reviews, and Champions Pool Repair and Service is not to be mistaken for them. It seems this mix up happens often. Apologies to Champions Pool Repair & Service in Spring!

Great service! Saved us thousands after 3 other companies quoted us total replacement of our heater. They fixed it for way less and it qualified through our home warranty! Highly recommend.

We had services with this pool company for 10 years. Today I was told they would not be back out because I called and complained too much. Our new pool service tech was coming out for 5 or 10 minutes and not brushing or vacuuming. I'm home most of the time watching or our security cameras verified this. The pool tech said our pool grids were broken and that's why our pool was so dirty. We took them up to the pool store to have them inspected and verfied none of them had damage that would cause this debris in our pool. The pool chemicals were rarely balanced, and this time were 40% balanced. Me and my small children have a severe chlorine allergy and it was too much work for them to keep it low for us this summer. That's what Amanda said to me today when I called. We paid them $220 a month for their monthly pool maintenence services and had every right to call them when there was a problem. Which was a huge problem for them today. I called when their service techs weren't doing their job. As a business owner I would appreciate my customers letting me know if my employees were being dishonest or not doing their job. I'm insulted to say the least that their opinion is, I'm the problem and too picky. We paid for them to clean, balance chemicals, and maintain our pool. We expected our service tech to come out and do a thorough job and he wasn't. This pool company was great for many years but they have sharply declined.

We've had so many fixes and spent tens of thousands of dollars employing this company. It's so insulting to have a service quit because they can't get it right and therefore we're the problem. We've given them every opportunity to make it right, to be honest, to be accountable, and this is how they repay our loyalty when we stuck with them through every mistake.

If you're looking for a pool company for maintenance this is not it! Keep shopping. If you need repairs. Buy your own parts because they will charge you double. I'm sorry, they won't install the exact same parts bought from pool stores. Be prepared to pay hundreds more than what the parts actually cost. They are greedy, lazy, and ungrateful!

Thank you for ending our services Champion Pools and Amanda who is awful at customer service and defensive! Juan you should have your own company because you are the only employee who is honest and does a good job! You and Jim really helped us throughout the years and I'm sorry your other employees are not up to your standards.

We wish you the best and pray you find competent employees in the future.

Stay away from them. This company is not trustworthy. They inspected a pipe that is 25 years old and told my warranty company that its deterioration was not normal wear and tear and the warranty company denied the claim. At the site the tech told me it was normal wear and tear. 15 years and done with them so clear it is normal wear and tear and they say it is not. That pipe has been there for 25 years and has never failed but just broke due to wear and tear so why would they disapprove it?