Swimming Pool reviews in Tomball, Texas

3.6 based on 26 reviews Back to the listing
    1

    Absolute scammers. I trusted you Jim. You all did not clean the pool per the false invoices you all sent. I am working on getting an attorney now. This is absolutely wrong.

    The receptionist is also very rude. I would stay away from this company.

    You not sorry. You are wrong for what you have done and it still doesn’t account for the massive amount of stress your company has put me through that was unwarranted. Stop with the generic responses and tell the truth!

    The Work was not performed and you all also took money from the person that sold the home and the heater is not operational, you left it there and took over 1500.00 from me. The receptionist is rude. Your supervisor Juan stated you all lie and say you perform services and do not. That is what you all did to me. I watched your pool guy sit in his truck for over 30 mins, left and reported he performed services. You also left buckets of chemicals and bleached my patio in several areas. I had to pay someone to dispose of the mess you all left. You all are absolute crooks!!!!! God does not like ugly. He will repay you all for your evil deeds.

    1

    4th of July RUINED by poor maintenance. Photo shows the green pool on the 4th of July plus their "maintenance" tags. Clearly someone was not doing their job. Since their techs are coming out and charging for visits and leaving the pool in this state, no one should hire this company EVER.

    1

    I bought the chemicals from them and I cleaned my pool on my own, I hired them for the full service during the summer, it is worth mentioning that the guy who gave me the service was very kind but when I questioned him because they had double charged me in the second month he told me that I should talk to the office.

    I was attended by an employee who said was the manager, she told me that they had cleaned my filter, I explained to her that nobody had notified me that this service was going to be carried out because I had already bought new filters (not installed) since they were broken.

    She showed me a photo of her phone that was supposed to be my filters (dirty) but I don't recognize the place as my house, nor did she show me a photo of them clean and she told me very angry and arrogant that the service had already been done and although it was her fault for not having sent me a previous email as they do with everyone, and she stated that they would no longer provide me with the service, I told her that I wanted to talk to the owner and she only limited herself to say that the owner didn't have a personal email were I could contact her directly, only the general email of the company that is the one that she manages.

    Definitely, if the owner is not aware of this, they will end her business with a terrible reputation, because it is not possible for them to deceive you and kick you out!

    Stay away from these people while they are still running that business!

    5

    We have used Champion Pools for over 15 years and have always been thrilled with their service. When there is an issue with the equipment they provide quick cost effective solutions. The pool is always sparkling and with the salt chlorinator we are thankful they monitor the salt for us. If I could I would give them 10 stars :)

    5

    These guys have been taking care of our pool for years, and recently we decided to get the pool replastered, as it was 20+ years old and needed it. Jim and his crew came out promptly and within a few days we had a freshly replastered pool that looks way better than it did originally. These guys were fast, on time and efficient. Good price too. Definitely recommend.