All reviews for ARS / Rescue Rooter

Durrell with ARS was very thorough and knowledgeable. He immediately identified the issue and let us know the plan of action. Once done, he gave a follow up of what he did! He had great customer service skills!

While the price was a little higher than desired, the technician was very professional and did a great job helping bringing our very old water heater back up to code. New lines, new water heater, no drain pan and line, very pleased with the overall final product we received.

Accelerant service he explains very well. Jesus Urdaneta we'll recommend navigate for a week or another watch television.My sunday up here too.What are you gonna do?My father found out about the red faceball

Mr Dukes is great he explained step by step the options and layout of the plumbing I keep ARS in my contacts they are fast professional dependable and their work is quality 10 out of 10 every-time

Very impressed with sales representatives, finance options, and right down to installers and also time it took to install new A/C mini split in my new man cave, the garage. All personal at ARS are all great Stars. Thank you for impressive services. Will definitely recommend.

The technician was professional and took care to explain every option. Worked hard and diligent to find the issue to our stopped up pipes. Made an 86 year old lady very happy to be able to shower again.

Very impressed with Micah. He was very knowledgeable, discussed options, and informed our client. Everyone we dealt with from making the appt to completion was great to work with.

My air conditioning broke down over the weekend, so I setup an appointment for Sunday morning. The technician told me that the fan needed replacement and came out the next day with the new part. He was polite and very accommodating. I went ahead and signed a membership for their HVAC along with their plumbing and electrical because of the great customer service.

I just finish the process to move to a Tankless system . Very impressed with the follow up, the technical sales representative who explained in details and vonvenced us to switch to this system and very please with the team responsible for the installation. Very friendly and professional !.
Highly recommend ARS

James was such a nice and knowledge technician. It was a pleasure to have him check our hearing system for the winter check up. It's great feeling the comfort knowing your hearing / air system is being taken care of. Thanks James you're phenomenal.

Our annual HVac inspection with ARS went very well today. The technician James Young was on time!!! He was pleasant and very professional. He made some valuable suggestions, that will protect the unit, also mentioned the payment plans that are available. Great customer service matters. Thanks again.

Happy with the work that Mr. Benito Garza, the plumber, did at my house. He was so pleasant and very knowledgeable, and he got the job done. I would definitely recommend ARS/Rescue Rooter to my friends and family for any plumbing issues they may have

The tech Durrell S was professional, friendly and quick to solve our issue. He kept cost to a minimum but also thoroughly explained additional costs of needed. We will def use their services if needed in the future. The process was quick and easy.

Never had a bad experience with ARS! From their customer service reps and dispatchers, all the way to their technicians and management team, they’ve taken care of me and my family for years. For your HVAC needs, ask for Lino, Manny, or Omar! And for your Plumbing needs, be sure to ask for Jesus, Brandon, or Kyle! When it comes to hvac and plumbing, YOU GET WHAT YOU PAY FOR, and I’m happy to pay ARS EVERYTIME because I know they’ll provide me with comprehensive options, a competitive price, and service with a smile!

All Electric replaced our central air and heat. They also cleaned our duct work. They were very professional and efficient in their work. I would definitely recommend them.

They showed up on time and did a very good job of installing the outside unit and the two heads inside the house. They were very professional. They had a good working attitude towards my wife and me. I would like to thank them personally, which I did and I would like to recommend that they be praised for the job that they’ve done here at my house. We were two weeks without an air conditioner and they installed and made us feel right at home. Thank you very very much for the guys.that do the work.

I needed a new faucet replaced. Jose Jesus Urdaneta was very professional, polite and efficient. I asked for him to come this time, if he was available, because last month he did a great job of identifying and repairing a pipe leak inside my kitchen wall. Very pleased with a job well done twice now from ARS/Rescue Rooter.

It was great. Jose was upfront and honest. The best part is he checked everything and made sure he updated me before he started working

Badly clogged tub on very old home plumbing. ARS and Mr. Bonito Garza were Great! Very professional, courteous, & knowledgeable. He got the job done even tho this old house fought back lol Gave me the best price he could. A little more than I hoped but I'd rather have the job done right with a reputable company & know I'm good. Thanks Benito! Thanks ARS! Yall got here early & got the job done!! No complaints! Happy customer!

When we called regarding plumbing issues, we were able to get an appointment right away. Our technician, Christopher, arrived and was very courteous. Christopher provided an explanation of what he would be doing to determine our problem and able to clear the blockage we had. Christopher's supervisor, Mr. Dukes, came out to do further camera work and very thorough in pinpointing other problem areas. At the end of our appointment, a detailed explanation of our problems were provided, along with potential solutions or options to fix them. All delivered in a professional manner.

Luke with Nights came out and got my heater back up and running within an hour. Super honest, straightforward, and easy to deal with no upselling, no nonsense. One of the most trustworthy AC/heater techs I’ve worked with.