Landscaping reviews in Wylie, Texas

Very professional service oriented company and they are accurate with billing, and they answer the phone every time you call and they send email status regularly. The guy that cuts my yard does a wonderful job. I have two big dogs in the yard and I have never had any problem with him. Although he doesn't speak much, when I do see him, I try to offer him a bottle water or soda in this hot Texas weather. Great job guys.

Showed up even after a large storm. I hired a two man crew clean up and bi weekly lawn service. Was surprised to see only one man show up because we have a very large and over grown yard. He proved me wrong. Got it done in an hour even though we had huge puddles in the lawn from the storm. Props to this guy for working hard and fighting through a real large, really wet and over grown lawn. We are so thankful for your service today! You were a trooper! Happy our lawn will be maintained and pretty now! The clean up prices are worth every penny!

Worst mowing company ever! Hate it! Would never service with them again! Should’ve read the reviews! Full of regret! Not only do you have to get 6 mows before canceling your service but they won’t even communicate with you professionally before touching your lawn! They say they’ll call and try to get ahold of you before touching your grass and if they can’t they skip and try again the following week….but they dont and still cut it anyways then charge you!!!!! It’s a $200 fee to cancel before the 6 mow … it’s ridiculous! They just want your money ! They don’t even do a good job …..DO NOT SERVICE WITH THEM! I spoke with some lady name Juana about talking to someone above and she said she’s supposedly the manager …sucks at her job though but anyone to fill the position I guess.

Have been using Mowpros for the past 2 years since I bought my current house. Needed some trees trimmed desperately and a complete overhaul outside so since I have been receiving emails about the additional services they offered I contacted them. Manuel came out did a good walk around of the house with suggestions from him and I telling what him what I thought. Provided me with 3 separate quotes for different areas needing help. Agreed to all 3 and manual with his 2 man crew just left. Outstanding Job. Very happy with service provided

I have been a customer of MowPros for more years than I can remember, and I have always been so pleased with Dallas Green Team. They always make sure that the back gate is closed and are respectful of the property.

I wish I would have read the other reviews prior to using this service.

My backyard was fine the evening before they arrived and completely flooded the evening after they arrived. They said it was wet when they got there but still mowed. Nobody knocked and said anything even though I was home. They waited until they left to call and leave a voicemail about how it was like that before they got there. Even with the benefit of the doubt, that's not the way to handle the situation unless you're worried someone is going to hold you responsible.

Even if they weren't responsible for this, they also didn't mow an entire side of my lawn.

Great service by MowPros and Dallas White crew. The tree was trimmed as requested and a little bit more. I would definitively use their services again

I used this company for many years. This is a reliable ongoing lawn service company. They come on a regular basis and consistently perform basic lawn care services. When I recently asked them to perform additional services, they quoted me an hourly rate and to their credit, they did a decent job, but they completely took advantage of me with the final price that they charged. When I contacted them to discuss and even showed them comparable work from prior visits with much lower cost, they refused to charge a price that made sense. I'm very disappointed in the way I was treated by this company especially after being a customer for over 3 years. I will have to transition my business to another provider who will value my long term business and not seek to take advantage of me.

N Dallas Silver, with MowPros, does a great job edging, trimming, and mowing our lawn every two weeks.

I called the office for what I thought was a cut off sprinkler head. Jesus the crew supervisor came out the next day. Turns out the sprinkler head just needed to be adjusted and risen. Thank you, Jesus for a job well done and going above and beyond.

I have been using Mowpros for 2 years-Dallas Silver is the Team who maintains my yard. I couldn’t be happier with the service and attention to detail. I enjoy coming home on Thursdays after they have mowed and seeing how nice the lawn looks!

**DISCLAIMER** my front yard is great, my back yard is a disaster with difficult access. Dallas Silver literally weed eats the entire back yard, doesn’t complain or ask for additional funds.

This is the type of business I like to work with and highly recommend using their services!

Def going to change to reliable trustworthy company soon. I canceled my service recently bc it hasn’t rained and my grass didn’t need service. I was told that since the guy came to my house I would be charged 25 dollar late cancellation fee. I checked my bank account and they charged me full price $65. I called several times left messages and sent emails to them 4 times to resolve the issue. No one has responded . I am filing this to better business bureau to investigate into because I shouldn’t be charged a service that wasn’t provided . That is fraud in my opinion to take my money for something that’s wasn’t done.

We used MowPros for our lawn care for many years and they always did a great job. Unfortunately I just had to cancel due to our latest experience. We signed up to have some additional work done (bush trimming, weed pulling etc). I knew we would be charged an hourly rate but I was shocked when I was billed. I requested an itemized invoice which was promptly sent over. On the invoice it showed they charged me the rate for a 2 man crew, however, there was only one person who worked on our yard. They also charged me for 10 bags of mulch but the front door camera shows they only used 5. I brought up my concerns, but MowPros chose to not respond to my multiple emails. Unfortunately I have since cancelled our service and have to work with my credit card to get these incorrect charges corrected. I would not recommend doing business with this company.

This company really deserve to be number one in lawn services!
They are really trying to help. They responds very quickly and very professional. Juana customer service representative very friendly and kind. She solved my problem quickly and on high level professional. It's my pleasure to have business with MovePros lawn services.

Mow Pros handles my regular yard work, but this time I needed enhancements. I have about 200' of plant beds that haven't been cleaned out in over a year. JP and his buddy worked a Christmas miracle. They pulled & trimmed & raked & cleared & packed it up for collection. They knew what to trim, what to leave & whst to discard. I cannot express how grateful I am for their efficiency & diligence. Thanks, guys!

Untrustworthy!
I started service back in March or April when I moved to my new house. They were pretty good initially but I asked for clean up service that was supposed to be 170 for an hour.
1. All one did was cut bushes
2. The other one raked backyard
NOTHING else was done from my list which was pull weeds and move some stones
Really it took an hour just to rake and cut bushes.
Then I was overcharged for the service but didn't find time to call.
Now they change from spring to winter service, which was back to back and they know full well they didn't need to cut. Even if you didn't get a response from me which was emailed to delete service. When they came and had NOTHING to cut they should have used common sense to say this isn't needed. I called about the xtra charge and talked to one guy who said since I didn't respond basically oh well the charge is there. He put me on hold and suddenly a woman picked up. He didn't have the decency to say let me connect you with someone else. She said the same thing until I said just cancel service all together instead of pausing service. Now I can get a refund and she says can we continue with pause NO still cancel. I won't continue with a company that tries to get over on their customers and a rude man who answers the phone.

I'm really glad I found MowPros! Their prices are really good and their people come reliably and do a very good job with my front and back lawns, with nice edging. They are easy to call to change the schedule or answer any questions. They also let me know that during the Winter, I have options to pause during the low-growth season. They are so much easier to coordinate with than most others, and their prices are better. I'd highly recommend.

They charged my 80 year old father over $600 to pull weeds in the garden. The workers were nice. I know they don’t own the place that benefits from scamming older people. The company should be ashamed of themself. Dont hire these people

I have been using Mow Pros for almost 6 months and have been very happy with the results. Initially, the first two weeks there were a few things that I had issues with and I called their customer service. There was an immediate response and the issues were resolved in addition to a refund for one of the weeks. Since then, the service has been perfect and timely. My yard is well groomed and when making changes to the schedule, customer service made it easy. I've used several different landscaping persons since I moved to the area and Mow Pros is the best with a fabulous price. A special call out for the Austin Red Crew! You make my property look fabulous! Thank you!

Great service. Very nice folks. Always take good care of our property and goes above and beyond especially during leaf season.

Pretty bad service. From skipping my backyard and blaming me that the back doors are locked (when they’re not), to urinating on my house—this is not worth the annoyance of dealing with their customer service at all.

Edit and Resolution:

Mow Pros went above and beyond when calling me to deal with all of the problems that I had stated previously. They called me on the phone twice to ensured my situation was fixed. Estella did great and ended up giving me the next 3 cuts free as well as a reimbursement for my troubles. I was genuinely impressed that they really cared as much as they did.