Appliance Repair reviews in Bountiful, Utah

I cannot express enough appreciation for the fantastic service we have received from Gerald over the years. His expertise is consistently honest and reliable. Our new washer and dryer are truly amazing...Thank you so much!

These are just honest, straightforward people to work with. Whether it's a new appliance, a repair, or a part, they will not steer you wrong. They are great at advising you on repairs if you're a do-it-yourself person. I love my new dishwasher--it was a great deal. They've helped me for 25 yrs. They earn and deserve your business.

Bought Brand new speed queen dryer and washer 6 months ago. Dryer now not drying clothes with no heat…already had repairmen out once, guess we will call them again…shouldn’t break twice in 6 months for how much they cost. I’ll be buying big box on the next set.

I called ADC about an issue with our fridge not cooling properly, and they sent out a technician that same day. He quickly diagnosed the issue, but had to order a part. I was expecting to be without the fridge for several days, but two days later, they called and had the part. The technician came out that day and installed the part. Fridge is running great now. Great service. Very honest, and very reasonably priced. This was much cheaper than buying a new fridge, and much less hassle. Appointments were all on time. Definitely will call them for any other appliance issues.

We are customers of long standing and have always had good experiences with ADC. We had an appliance repair gentleman around 2/27/23 to look at our dishwasher, bought from you (Maytag with a 10-year warranty), that developed a leak we were having trouble identifying. He did some things that ultimately did not solve the problem and charged us around $167. In fact, the leak grew worse. 3 days ago, we decided to get aggressive and see if we could determine ourselves where the leak was coming from. This was fairly easy once we pulled the kick panel off. We do not think ADC's repair guy bothered to run the dishwasher, but we tried running it empty and had an answer in less than 5 minutes. We videoed the leak and emailed the video to the address ADC gave us.

We have not yet heard from anyone from ADC. We figured with a video in hand, someone would at least call and say they got the vid and recognized the general area the leak was coming from (it looks like it's from a very specific part). If we had not called this morning, I doubt we would have heard because the best they could do was say our serviceman had left for the day (Friday) and would not be back until Monday. When at this rate, no one even then would have bothered to contact us. This is not acceptable. We're having to run our dishwasher with a cake plate under the leak so we can have clean dishes. This leak has affected the laminate flooring we have in the kitchen, and, while that's not their job, the longer this leak goes on, the worse that eventual repair will be. We'd like at least the feeling that ADC is taking this repair and its complete failure seriously.

Purchased an Amana washer for $499.00. The same washer was advertised at Lowes for $622.00 "on sale" for $499.00. Service at Appliance Discount Center exceptionally professional and helpful. I highly recommend them.

Called and was told that if they came out and looked at my dryer there would be a service fee, but if I took it in they would look at it quick. So 45 min drive in with the dryer and they still charged me a $60 service fee? Why did I drive it in then? What a joke! Drove back today to pick it up and maps states they are open until 6 pm. Nope. They close at 5 pm. Awesome. So a 45 min drive back home to pick it up tomorrow.

Gare ald is the best. Love our speed queen!

Had a similar part that fit so I'm happy. Good knowledgeable help at counter.
My main DIY place when an appliance needs fixing. .

Oh my goodness. I am so grateful! Gerald extended his schedule to look at my washing machine for me. He was very thorough! My washing machine needed a replacement part but he not only fixed that but noticed the machine was not level which would cause it to shake and it would feel like an earthquake lol. He fixed the legs for me. He even looked at my dryer and cleaned out the lint trap . He was not originally planning on looking at the dryer. He gave me tips to save money and he also educated me on how to make the most out of my machine. I’m so grateful!

I scheduled Appliance Discount Center to remove lint from my dryer. Dale came over, but he wouldn't do it because the gas line flex hose was not long enough to pull the dryer 10 feet from the wall so he could open the back. I told him to just turn off the gas valve and disconnect it. He said that he's not allowed to do that. Of course, that is the same gas line flex hose that was there when Appliance Discount Center installed the dryer years ago. So why could they turn off the gas valve then and not now? He didn't know. I asked him for a company that would come and replace the gas line with a longer one. He didn't know. So he charged me a $100 service call, did nothing to help me, and left. You might want to beware of the limited abilities of Appliance Discount Center's technicians before scheduling them to come out.