Building Restoration reviews in Centerville, Utah

PaulDavis really did handle our tough, extensive flood situation professionally and with great support. When they came in and showed me the extent of the damage with their technology and explained the general process, they saved a lot of headaches down the road. They made sure contractors were assigned quickly and that the project damage was properly represented for the insurance company. They went above and beyond to have everything back the way it was and kept the project rolling. All of my questions were always answered and responded to quickly. So happy we chose them in such a critical moment!

I am curious how it cost me less to replace my roof and 1200 sq feet of flooring than Paul Davis is trying to charge me for drywall repairs and paint. The cost for your services is absolutely outrageous. Paul Davis feeds off the despair of others by making them feel like they have no other option than to use their services in a time of need, the middle of a disaster.

The time to completion was extremely long with no sense of urgency to complete the job, the house sat for weeks at a time, with no one coming to the house to do any repairs.

After we finally had the repairs fixed we discovered that the contractors had been using the downstairs bathroom, causing a large clog and backup that we had to pay for out of pocket. No one at Paul Davis took responsibility.

Lastly, I have asked for an itemized breakdown of the actual work completed but the representative refuses stating that the estimate is the same as the final invoice. How can this be accurate? An estimate is ESTIMATING the cost while the invoice should show the FINAL cost. Why can't someone provide an invoice showing what work was completed and the costs associated?

LIFESAVER! They were able to clean up after a small fire we had and they got started so quickly and did such a fantastic job. Highly recommend!!

Bradley did an outstanding job managing our recent mold restoration project. From start to finish, they were professional, detail-oriented, and proactive in communicating every step of the process. Their ability to coordinate the team efficiently and ensure the project stayed on schedule was impressive. The property was restored flawlessly, and the entire experience was seamless thanks to their expertise. Highly recommend! 10000/10!

Kellen did a great job on my rental property. He completed the job in a timely manner and his communication was great. He is also currently working on another project for me at my personal home, I will submit another review after it is completed.

Working with Kellen and Paul Davis was an easy positive experience. They were quick to respond and get us on the schedule for roof repair. Would recommend for sure

I received a return of charges (practically a bit more than my deductable) just recently from "Paul Davis of Kaysville" and hence improved the rating.

However, the main critique remains that the cost of repairs are being bloated up because of the involvement of the insurance and too many contractors, employees etc.

I hope to never have to have another restoration project, but if I did, I would call Paul Davis in an instant. They had clear, consistent communication and responsiveness. Everyone who came to our house was professional, timely and did fantastic work!

I had to fire the first restoration company i hired when my house burned down because they were blatantly trying to run up the bill. A friend recommended Paul Davis and they were excellent to work with, both on the content side and the restoration side. My only regret is I didn't call them first.

My homeowners insurance got these guys to come and do my work in my downstairs bathroom and garage. They did a great job in the beginning, but did not finish their work. They told me they were going to do certain things that they did not provide. That is the reason I’m only giving them a three score also on the estimate it showed that they were supposed to clean and service my furnace. It was completely filth. Me and my family came home from an Airbnb. Stay while they worked on our home and our heater did not work we had to freeze my husband had to clean it out and get it up and running himself. It took him five tries to get it going, also they left debris all throughout the entire utility room area screws debris from the drywall work they did and my brand new water heater had plaster splashed all over the bottom of it, also after the insurance finalized everything and paid them, they literally took forever to come back to finish anything and then the contractor came to inspect the job the cleanup of the utility room area and furnace and told me everything looked great. It was all cleaned out and everything. Plus they left the vanity, light hanging out the wall and the light fixture covers they did not put back on when I had contacted them to do these things. They blamed it on the guy I had doing my drywall in the upstairs, who had nothing to do with the repairs in the bathroom. They did come and put the fixtures back in and the light back into the wall but it took them forever and arguments back-and-forth then I was told that they were going to come and clean the debris out of the utility room when they came to put the light fixture back into the wall. All they did was put the light fixture back into the wall and did not clean up anything and then they have the nerve to ask me to give them a 10 review ha! for the price that they charge with a contractor over $22,000 for the insurance definitely not worth it I highly recommend finding the professionals your self do not go through a contractor complete rip off . I and then for the flooring for my upstairs they said that the insurance paid them out 10,000 for that and then I would have to pay 2600 out of my pocket so I got in touch with Ogden‘s flooring and design myself got their quote and it was only 6900 to go directly through them, so I dropped Paul Davis for that portion and just went directly through Ogden’s flooring and design save the insurance money and also money in my pocket so strong FYI for anyone out there like I said, do not go through contractors when you run into situations like this through your insurance go directly through the professionals, your self do your research they will try to swindle you.

Great easy company to work with. Quick and reliable. Definitely would recommend and use them again!

I was very pleased with Paul Davis Restoration. They were timely with their repairs, good at communicating timelines and took great care of my belongings. They always kept the mess to a minimum and made sure everything was finished to my expectations.

Paul Davis has been an amazing company to work with. They have made a very difficult process be as easy as possible. As we have gone through the process of trying out and refinishing our entire main floor, each of their teams has been extremely professional and on time. Would highly recommend.

PaulDavis Restoration gave us peace of mind at such a difficult time. We appreciate their dedication to taking care of our home and making sure we know exactly what they are doing. They are professional and great guys! Thank you so much!!

They came to clean up our fire damage one day after it occurred. They were very kind and helpful and did a very tidy job! Highly recommend!

Paul Davis has been great and communicated through the whole process. Project manager Nick always took my calls and listened to me if there was a concern. Everyone was very professional. Extra shout out to Craig, Raphael and Cody.

I will never ever in my life call these guys to do any work on anything we’re still waiting months for a completed job - nothing but sloppy work and sloppy workmanship. I’m not happy about anything they have done!!!4 months of waiting for broken wood and flooring and countertops that don’t even level out. Complete mistake going with this company! Thousands of dollars for trash!!!! They walked in my carpets with dirty shoes huge stains in my stairs don’t cleanup after themselves, pulled in my garage had a huge screw in my tire. It’s just complete BS at this point. Not happy at all.

When my bathroom flooded, my insurance company sent a work order to Paul Davis restoration. A crew showed up quickly to remove the water, and so they get a star for speed of response.

Someone showed up to take photos and submit a quote to my insurance and they asked me to sign an authorization to get money from my insurance company without any scope of work or total. I declined to sign it without detail. They processed the payment anyway.

Communication was non-existent. A crew showed up unannounced telling me that they were going to do demolition of my bathroom. After attempting to work with them, I fired them based on the lack of communication and shady business practices.

They then asked me to write a google review, so here it is. Find someone else to do the work (look at my other reviews to see who I eventually found to finish the job.).

We had a sprinkler head freeze and explode, flooding the walls and floors. Paul Davis came out the next day. Their team did a great job. They were professional, communicative, and very accommodating. Their work was very thorough and meticulous. I definitely recommend them. We are mid process. Hoping for the same quality from their restoration team.

I would not recommend this place for anyone needing help with carpet removal. The guys ripped out my whole side wall that was not affective and just left plastic and debris everywhere. DO NOT GO HERE.

I walking down the street in Sandy when one of your employees pulled out in front of me, one his cell phone, forcing me to stop abruptly so I wouldn't get run over. Not safe and not professional.