Reviews of local pros in Centerville, Utah

Poor customer service! My repair was contracted out by Lowe's. The repair guy diagnosed the problem, told me Lowe's would cover the parts, but not the labor. When he came back with the parts, he told me that Lowe's had covered everything, parts and labor and that Lowe's had already paid them. I get a call from Total appliance service 3 weeks later saying I owe the entire repair bill. No one could tell me where they went wrong telling me it was covered, she wouldn't let me speak to a manager, she was very ornery, rude, ghetto & unprofessional. I kept trying to ask why I should have to pay when they told me Lowe's had already paid them, she told me she she would place me on hold so I can complain to no one. I will never use this company ever again even if Lowe's contracts it out. Ask for a different company.

Runaway from this company as fast as you can. David came to fix our ice and couldn't figure out what was wrong with it. They replaced a valve that didn't fix the issue. They also replaced to auger that sits under our ice maker. After replacing the part, the ice bucket wouldn't sit flush with our fridge. I called and they told me as long as the ice maker is producing ice then it's not there problem and to get a hold of my warranty company. I called our warranty company and they said it sounds like a faulty part or a bad install and that it's up to the company to fix it.

After complaining to management, David reluctantly came out and tried to fix it again. The whole time he was rude and complaining about how he shouldn't even be fixing it for us. He spent about 10 minutes trying to fix it and left without it being fixed.

Pros
1. On time to appointments

Cons
1. David was super rude and doesn't take the time to figure out what's going on with the problem. Very impatient.
2. Same initial issues exist. Fridge was never repaired correctly
3. Company won't fix their mistakes. Blames the issue on Whirlpool or Home Warranty company.

If you need a band-aid job then this is the company for you. Look at all there other reviews. They do not stand behind there work and will find any reason to blame it on everyone else.

Caused more issues then fixed. See my attached video of the bucket not sitting correctly after they replaced the auger under it. We ended up buying a new fridge since the ice-maker was not usable anymore.

Where to start... please do yourself a favor and if your warranty company states that this company will be used do what you can do to get a different company or be ready to wait and call them continuously so that they can do the simplest of tasks like filling a report. I had to call my warranty company so that they could call the company multiple times and then called the company as well to get them to file a simple report saying my appliance was not repairable. This place can’t keep their technicians accountable and the supervisions obviously can’t do their job either. Am happy that at least I will never have to deal with them again

Blames customers and frequently missed appointments. - They looked at, but never fixed our dryer. They never scheduled a follow up to install working parts so I rescheduled a follow up on December 23 -they never showed; Again rescheduled on December 26 they never showed again! They blame Best Buy; I talked to Total Appliance directly about finishing the repair, and as usual they lied that they would come on Jan 3; On Jan 3 I called and Talked with Total Appliance directly They told me I had a cash out offer that I did not accept from Best Buy so as expected, and as usual - no repairs are happening from this company! They refused to function as a service company! All in all, after months without a working dryer, I was forced into accepting a replacement from Best Buy.

I'd give them zero stars if I could. These guys are scammers and lie right way too much, and never show up on time. They can't to my house twice and late by 3 hours both times. They tell you one thing to your face and something completely different to the warranty company. The warranty company declined my repair. They don't care about the customer at all, all they want to do is make profit for the warranty company. If the warranty company sends these guys to your house, I'd recommend changing to a different repairman. I wouldn't even let them near my house. I definitely wouldn't call them directly either. Worst Service Ever and the worst repair company in Utah.

If I could give this company 0 stars, I would. I have a broke dryer and dishwasher. My Home Warranty company sent them and they had a 14 year old show up, he had no clue what he was doing and kept calling the main office for answers. He kept telling me my appliances work even though they clearly do not. He went ahead and filed a report with the warranty and they called me saying the technician reported everything is working. Beyond absurdity. A complete waste of my time and I’m going to switch warranty companies. Save yourself some time and cancel if this company reaches out!

I had Total Appliance Service Inc. Assigned though my home warranty for my water heater. I had read these reviews and was a bit nervous to have them at my home. The initial diagnosis took a little longer than I had hoped for. I called the office and the girl explained she wanted a properly qualified tech to come and that was the soonest day. I accepted. They arrived on time as scheduled. The tech Jason, put booties on the make sure as to not track anything on my floors. He did his diagnosis and discovered a leak, advising I needed a new water heater. This was a Friday late afternoon. He explained he needed to get authorization from the warranty company be reassured me they had the water heater in stock and would be able to replace it the following week. That Monday the warranty company advised me of the portion of out of pocket expenses that would be expected. I questioned some so I called Total Appliance Services. The individuals that could provide me answers were in a meeting but I was promised a call back before the end of the day. Less than an hour later the OWNER called and we when over all the expenses and made adjustments as needed. The next day they showed up and replaced my water heater. He was about 30 minutes outside of his time framed but did call and provide clear expectations.

This company was assigned through the home warranty. Dishwasher kept tripping the breaker 20 minutes into the cycle. Repairman never tested it, only said it needed a new jet pump. Jet pump was installed a week later. However, the problem persisted. Two weeks after installation, the jet pump had sagged off its support bracket causing a leak and damaging my basement ceiling. I then had to call my warranty service back who decided to send out the same person who didn’t know what he was doing. He ran the test cycle for 2 minutes and said the dishwasher was fine even though it keeps tripping the breaker. Not sure how that’s possible since it trips the breaker on 3 separate outlets connected to different breakers. However, because he did not know what he was doing, my warranty provider made me hire an electrician just to confirm there was not an electrical issue with the house. I called the electrician who confirmed there is no electrical issue with the house and that dishwasher is the problem. So now I’m having to work with the warranty provider to hopefully send a different company out that’s competent. If this company is assigned to you, demand a different company. On the positive side, the company was on time and easy to reach

good job !!!!!

The best electrical company !!

Unreliable. Period

Excellent company for your electrical needs.

The electricians here are skilled and knowledgeable. Power and lighting when and where you need it!

Terrible customer service. Receptionist needs to learn some people skills, and basics of humanity.

Crooks an liars. Chris used racial slurs and threatening language. Stay far away.

Wally and all the guys are fantastic and very upfront and honest. I would recommend them to everyone for work.

Great crew of people! They do beautiful work!

Great company to deal with. Owner and staff are very professional. Work area was cleaned after installation. Good price for the amount of work done. Will use again.

Had them install a 240v outlet in my garage for car charging. Technician came right on time. Answered all of my questions and completed the work quickly. Awesome job with great communication. Would highly recommend.

Greenco Electric is a fantastic company to hire for all of your electrical needs. They are honest, up front about everything and provide competitive pricing. They are schedule and budget conscious. I would recommend them for all of your projects, residential or commercial.

My wife and I recently had GreenCo out to have some electrical done in our home and had a sub panel installed in the garage. They were punctual, friendly and fast. Final product looks great. Strongly recommend.