Reviews of local pros in Centerville, Utah

Highest quality and extremely quick and responsive. Genuine Comfort heating and air is a company that has integrity and will not try to sell you a new system if you don't need it like, many other companies in the valley.

Their technicions are extremely competent and have been able to help me on several jobs. Infact one time, I was able to call them, they walked me through how to do a simple fix, and I got the furnace up and running again.

Great company, with great people. I would recommend them without any reservations.

We used this company to remove a swamp cooler, install an attic fan for venting, install an air conditioner and extra returns, and just recently had them come fix our furnace. Every interaction we've had with them has been very positive. None of their workers have minded my toddlers following them around and watching the work. They've always arrived when they said they would and have communicated clearly with us. Wayne really knows his stuff and it's clear that his knowledge and expertise is shared among the rest of his team. They have never let us down!

They were super responsive and worked hard to get our furnace repaired. It was especially difficult as the people who installed it did a terrible job and actually ended up being the cause of our problems. However since it took 10 years for the problems to present themselves, we're out of luck with going back to the installers. Genuine comfort was great about explaining exactly what was wrong and why and showed us exactly how the problems were created. We appreciate their honesty very much. I will always use them.

We had an excellent experience working with Genuine Comfort. Wayne came to the house and assessed our situation, he was very thorough and offered up many small things that I could do to help improve our AC. Then his guys came and made my system much more efficient and they did an awesome job.

Wow! Awesome company! Our ancient furnace finally bit the dust. One of their service technicians, Tyler came to look at it. He explained the problem to me and all of our options. He gave me written bids for all of the options from replacing a key component, to replacing the entire furnace. He was not pushy at all, just gave us the facts. My husband and I took an evening to discuss it, and in the end decided to replace the furnace. Colby & Gerald arrived as scheduled and on time. They worked so hard. They didn't even stop to eat lunch! They were at my house from 8:30am to 6:30pm! Our furnace is in a tiny closet in the basement, not easy to access. They had to be a little creative, but Colby made it work. He explained everything to me before any changes were made. They cleaned up after themselves and kept me updated. They were friendly and patient while we were trying to make some last minute decisions. I was very happy with the whole install process. These are honest hardworking people, with many years of experience. My new furnace is on and my home feels comfortable and warm. Thank you Genuine Comfort and Colby, Gerald, Wayne, and Tyler for replacing our furnace! We are so grateful! We will be recommending you to any of our friends or family who need help with furnace or A/C!

These guys are AMAZING! Our air conditioner went out on us on the hottest day of the year so far and our home temp rose to the mid 90's. We initially had another company (Superior Air) come out to fix the AC and they told us it was going to cost us $2,000 to fix a 3-year old AC unit.

After doing some price checking and finding Genuine Comfort Heating and air, their quote came in at HALF the cost of Superiors! That's right, HALF. Then, after deciding to obviously go with Genuine Comfort Heating and air, Superior charged us a whopping $300 just to have done the initial diagnostic visit. Superior also didn't have any interest in helping us figure out whether or not such a new air conditioner was still under any kind of warranty.

On top of having much lower prices Wayne and Emily took as much time as needed to answer all of my questions and even brought us a portable unit to use in the crazy heat for the next couple days until our appt to get it fixed. They also looked and found that our unit was in fact still under warranty for the part which shaved off an additional $200!

I just don't understand how there could be a $1,200 discrepancy between two companies for the exact same service, but I really appreciate Genuine Comfort taking the time to help us and not try to take advantage of us during such a stressful/vulnerable situation. They really treated us with respect and care and I can't say how much appreciate their above and beyond service!

Thank you!

I was introduced to Genuine Comfort when I did some remodeling a couple of years ago. I’ve used them ever since! Wayne recommended a small AC/heating wall unit for each of the bedrooms upstairs in our old home. They have been AMAZING! The kids can finally sleep up there during the hot summer months and stay cool! April is always very kind and great to work with when I need to schedule an appointment.

I have used them multiple times for various HVAC jobs in my home. Each time they are on time, efficient in their installation and very thorough. Best of all is they are willing and able to talk to you about what is going on. Specifically Ryan, is very knowledgeable and just a good guy. He keeps dog treats in his van. Good tech, even better guy.

Genuine Comfort Heating and Air is amazing! I have had Wayne Rappleye and many of his employees in my home and office on multiple occasions and I trust them to be there with my wife, kids and employees without me being present. The repairs they performed were done competently, they cleaned up after themselves, and they were courteous and professional. I would highly recommend them to anyone!

Super impressed with Wayne and his installers! We wanted to switch out our electric cooktop with a gas one and the only place in our house without a gas line connection was in our kitchen, of course. Wayne came out quickly to give us a quote, he was friendly and professional and arrived during the time window he committed to. We also got three other quotes for the exact same work. Genuine Comfort's quote was substantially more affordable than the others so we hired them to run a new line for our new gas cooktop and also had them make some modifications to the gas line in our equipment room so it wasn't running across the front of our furnace (gotta love old homes). The installers arrived on time and were incredibly friendly and professional (even when dealing with project challenges) and despite the project taking a bit longer than expected the price paid was the price quoted. Genuine Comfort did an incredible job end-to-end and we couldn't be more pleased with what we paid and the quality of their work. We would recommend this company without hesitation!

Wayne was super helpful planning out the systems and details with me without making me feel rushed. He was professional and patient. This is the second project he's helped us with and the first was just as smooth. The installers were clean, professional, quick and respectful. They had to move the condensing unit to another side of the house and run new lines for everything. They made minimal holes in the drywall and got everything through our crazy 50 year old ceiling. I felt like there wasn't anything they couldn't do and I didn't have to worry about a thing. Everything runs so much better and efficiently now.

I had Brian and BJ install gas lines for a gas cooktop and a gas fireplace. I couldn't be more impressed with their work and professionalism. They completed a very difficult job within a business day and made sure that I was happy and my wife was happy before they left. They were friendly, personable, and did an excellent job cleaning up after the job. I have to admit when I received the bid (which was way lower than my other bid) I was nervous, but I can assure you they are professional and cheap! HIGHLY RECOMMEND! Thanks guys!

Wayne is excellent and we highly recommend him. He was able to come out after hours and evaluate our furnace that didn't seem to be igniting properly. He walked us through the issue, and showed us step by step how we can resolve it ourselves if it happens again. In addition, he offered us advice on maintenance and filter types to prolong the life of our furnace. Wayne has been servicing my parents hvac system for the past few years, and now as new homeowners we are so grateful that we have a reliable company that we too can rely on.

We have used Genuine Comfort for a number of years and I couldn't be happier with them! I phoned just this morning and Annette was able to get Brian out here before noon to check things out. The problem was solved in a short period of time and the house is very cool now! Had they not been able to come out today Annette would have had a portable room air conditioner brought out. In my opinion Genuine Comfort goes beyond what they have to in order to keep customers happy and comfortable and I appreciate them immensely!!

I've been using Genuine Comfort for AC and furnace maintenance for over twelve years, and they have never disappointed. Wayne, April and their techs are simply the best: friendly, honest, reliable and competent. They feel more like trusted family members than just a business.

Brian and Ryan from Genuine Comfort installed a new gas line for a fireplace in my house. Their service was excellent. They taught me about the setup of the gas line in my 100-year-old house and answered any questions I had with a great deal of knowledge and experience. I even learned a couple new things about my house that I didn't know before. And most importantly, they made sure things were up to code (including updating previous work that was done by someone else before we bought the house). I'd definitely recommend their services.

I have had Brian D and Tom work on my house and both far exceeded my expectations. They went beyond the basic service and bid needed. They took the time to make sure I understood every detail of what they were doing and how I could stay on top of maintenance myself - they even did this with equipment they weren't there to service! They made my kids feel comfortable watching and involved them as appropriate. I can't say enough good about the people and service at Genuine Comfort.

Wayne and DJ are great to work with! Wayne came out within an hour of our first call. Even though he couldn't get the part until the next morning, he made sure that they got to it as soon as possible. DJ was on time the next morning and worked quickly to fix our broken AC unit. The price was fair and he was super friendly. I would definitely recommend these guys if you need service!

Genuine Comfort was great to deal with. Wayne is knowledgeable, friendly and professional. The install was done quickly and might I mention at a very good price. These guys beat out Superior (through Costco even with a 10% discount) and Same Day,which was not even close in price. I would definitely recommend them. Thanks.

We have used Genuine Comfort for many different things. They helped us get all our vents right in our basement (ran new lines, added cold air returns, etc). They have come out in the middle of summer when a kid pulled out a wire from my AC unit and we needed to get it fixed. And just today Ryan shuffled things around to come fix my furnace. We woke up to a cold house and needed help--I do not handle the cold well! He is awesome! Very knowledgeable, friendly, and professional. Thanks Ryan for keeping my house warm!!!

I received 4 different bids to replace my furnace and heater, and Genuine Comfort offered the Carrier brand products I wanted at a very fair price. What really put them over the top though, was the friendly, honest, attentive service. I could tell that they were performing the best possible installation for our needs, even with a tight installation location. Highly recommended for any HVAC needs.