Bathroom Remodeler reviews in Midvale, Utah

Jose and Hugo showed up on time each day and were very courteous and productive each of the four days they were here. Their attention to small details really impressed me and they went above and beyond to upscale even the floor of my crude closet space I was working on as well as a small area of sub flooring that had some deterioration on it. I did not expect that. They were very organized and clean during demolition and construction.
We are so pleased with the outcome and are excited to put our new bathroom/shower to use.
Thank you

5 STAR did an excellent job with our kitchen remodel. I was very nervous that a job that was supposed to last for 4 weeks would drag on and on well past the scheduled time. They completed the job right on the time it was scheduled to be completed. Curtis and Brayden did an outstanding job. It was obvious that they truly cared about the quality of their work. Both of them went above and beyond the call of duty. We had a very positive experience with 5 Star and I would recommend them to anyone who is looking to do a kitchen or bathroom remodel.

Shawn and Seth breathed new life into our hallway bathroom and master bathroom in 6 days. They were very professional and courteous installers and worked very hard to deliver a quality product and minimize the aches and pains of demo and installation. They were very respectful of our daily schedule. It has changed the feel of our entire home. Ben and Austin, the electrician team, installed a fan in the master bathroom with the same attention and diligence that Shawn and Seth showed. Zack and Danny, the project managers, showed up and were also very respectful and attentive. Heather kept us up to date with the progress of our project. Overall, we are very pleased with the service provided by all of the excellent staff at 5 Star Kitchen and Bath. They all represent their company well.

Had some hiccups with the estimate and missing items that were never resolved, HOWEVER, Brayden, Weston, Austin, Ben, Jesus, and Rodrigo killed the installation! These guys made this project a success! Can't speak highly enough about theses guys!! All told, it was a great project. My only complaint? Clean up the initial paperwork and cover expectations.

5 Star did an excellent job of converting our tub to a walk in shower and replacing the sink and counter. We love how it turned out. Motoz, Lazaro and Alberto were great to work with. They communicated well. Completed the job in 2 days. Made sure to leave it cleaner than when they started.

Kim , the designer was awesome. Answered all her questions very helpful. Carson and Ethan did a great job , in the construction area, they were always keeping us updated on what they had done ,cleaned up every night. Ben and Austin the electricians were great very friendly and helpful on placement of the lights and Donny. The manager was always there to answer questions at anytime..
Thank you
Diane & john

I love my new kitchen! Thank you 5 Star Kitchen and Bath!! Ethan was the project leader and was amazing to work with. He treated this project as if it were his own and I really appreciated that. Francisco, Enrique, and Lazaro were also hard workers that came with happy and polite attitudes. They all did everything possible to make my vision come to reality! Gatlin was the electrician on the job and went above and beyond to straighten out some messy wiring that was done previously. I can’t thank them enough for a job well done!

All the members of the 5 Star crew that were part of my shower glass and shower door install were fantastic. They were professional, prompt, polite, and did a great job of keeping me informed of the status of my job. I highly recommend 5 Star Kitchen and Bath.

Carson and Ethan H. We’re definitely a 5 star review… they worked so hard and did an amazing job and were so respectful of my 80 year old mother and her time.. they told us it would take two days and that’s exactly what it took!! They were very clean and made sure that they left the bathrooms like new when they left!! I would definitely use them again and I would request there work as well!

Hi, 5 star just refreshed our kitchen tile, countertop & backsplash and entry tile. What a fantastic job and quality engagement!
Their crew was very professional and we enjoyed having them working on our home. Thanks to Bredy, Lazaro, Ethan, Gary, and especially Brady & Hugo the tile masters. And Kylie kept communication flowing so we always knew the next step. Thank you all 👍.
Saying what you’ll do then doing what you say; that’s how to do business well.

My mom fractured her neck and we needed to get the tub shower quickly converted into a walk-in shower. Kinzey and Kim quickly arranged for it to be done. Rodrigo and Jose installed the shower. They are skilled employees and were very friendly.

The process went well from beginning to end. Kim was great at figuring out what we needed and helped make the plan for the tub to shower install. Enrique and Hugo were both very professional and didn't make a fuss with a little mis-communication that had happened with the order. They did a great job installing the shower and cleaning up all the debris from the tear down. I would recommend 5-Star Kitchen and Bath for your home remodeling.

5star Kitchen and bath did a wonderful job in upgrading my kitchen. They did several upgrades that I did not even realize I could afford. The whole team was on top of things and I want to mention everyone from David and Donnie the salesman and foreman to the workers, Ethan, Francisco, Hugo, Matias, Braden, Curtis, And the secretaries from the office who always called me in advance To let me know what was going on that week. I think Kylie was the main receptionist. I am on a very tight budget so I appreciated their working with me and plan to use them again in the future. Thanks, guys. I love my new kitchen.

We contracted with 5 Star to remove and replace our old tub and shower with a new walk in shower. Jose and Francisco were our installers both of whom exercised a high level of care and caution during the removal of the old tub, tile and fixtures and the subsequent installation of the new shower and fixtures, walls and shower doors. We are extremely pleased with the outcome of their work . Definitely 5 Star quality in every way. The entire 5 star team:

David (Design Consultant)
Zach (Project Manager)
Kinzey (Project Coordinator)
Kiley (Project Coordinator)

need to be given a shout out here as well for their clear and concise attention to the details of our project i.e., the tasks of ordering and kitting of our project, keeping things on schedule and their availability for taking our questions and scheduling assurances.

We highly recommend 5 Star Kitchen and Bath to anyone who is considering a similar project.

Dave has been awesome to work with. He went above and beyond helping us figure out our future kitchen and was always happy to answer questions and talk through any concerns. Super friendly, easy to work with, and really knows his stuff.

We had a great experience start to finish with 5 star. They communicated well and went out of their way to ensure we got exactly what we wanted. From the design consultant (Brandon), Kinzey the project coordinator, to the installer's (Lazaro, Bredy H, and the others that I don't have their names) everyone stepped up and took care of what needed to be done. Zach the project manager came by to ensure that everything was done the way we envisioned. Overall we are very happy we selected this company to redo our bathroom.

We would absolutely recommend 5-star Kitchen and Bath for your next bathroom or kitchen project. Brandon was professional and flexible with our needs to help us get to a price-point we wanted. Zach was efficient with his measurements and with getting us on the schedule quickly. And the crew that did the work was beyond amazing. Danny Banuelos and Jose Villa were the main workers on this project, and were timely and SO NICE throughout the week. At the end of each working day I was always so impressed with how well they cleaned up, I really appreciated that. Enrique Banuelos and Lazaro Banuelos were also working with Danny and Jose during the week, and those two did a great job as well and we were grateful to have them! We really appreciated the finishing touch work after the glass shower was installed, and love our updated bathroom so much!

Your team consisting of Brandon (Design Consultant), Zach (Project Manager) (Kinzey (Project Coordinator), Jose (Installer), Francisco (Installer) Enrique (Installer), Hugo (Installer), Ethan (Installer) and Gary (installer) all worked together as a team to get our new jacuzzi tub installed in our bathroom in the basement and make some changes to the shower in the master bath. My wife and I were very happy with the team effort and the way that we kept informed during the construction. I must say that keeping our home clean was a major part of the construction and we commend everyone for the outstanding work and cleanup as the days went by. Also, communication was "top notch". Kinzey is to be commended for her work and follow-up along with Zack who came out to make sure that everything fit and make changes where necessary.

I want especially thank Jose and Francisco (the primary installers who were here every day for five days) for their outstanding attention to detail in every way and every day. They were determined to make sure everything perfect. Their communication skills were "above and beyond".

Additionally, Ethan and his father Gary who came to install the hand rails were also very friendly and professional. Every Five star employee we have met is top notch.

If you need to use us for a referral in the future we are more than willing to tell anyone how wonderful your company is to work with.

I will send some photos with my cell phone. Due to my limited knowledge of technology I do not know how to include them as part of this document.

Just had new cabinets and counter put in and love them
Kylie in the office was super! Daily updates and there was a hiccup the day she was not there, she was definitely missed.
Brady and Hugo were excellent during the demo and the completion work after the install. The electrician was great.
The team from Brazil was meticulous, clean and precise during the install.
I would give them 5 stars on the finished product and the labor during the project, however there were too many hiccups during the process for an overall 5 stars. A pricing error of nearly 15% after the contract was signed, to confusion on what could be done and what couldn't, to things that were overlooked during the planning process and an empty commitment from our salesperson, I could not give the whole process 5 stars.
Happy with the end result and love the new kitchen and more importantly the wife loves it !!

Here are a couple of before pics and after. I am very happy with my new kitchen and it's really opened up my condo. Kylie was excellent with keeping me informed. Shout out to Lazaro, Breyden, Ethan, Gary, Brady, Hugo and Francisco who did excellent work. There were a few hiccups along the way in terms in communication between different crews, and some patch up work that was needed, but Donny was super responsive. Thanks to Kim for helping me design my new kitchen and giving me the information I needed to prepare for the remodel.

My wife and I are approaching our senior years and recently began exploring a kitchen remodel, something we had never done before. As first-time remodelers, we were understandably nervous about the process, costs, and the decisions ahead.

David “Dave” Adamson from 5 Star Kitchen & Bath arrived promptly for our scheduled appointment and immediately put us at ease through his friendliness and not being pushy. He asked thoughtful, insightful questions. Many questions we hadn’t even considered or would have known to think about. He took the time to truly understand our vision. After about 30 minutes of discussion, we expected to move forward with an estimate.

Instead, Dave did something that absolutely stunned us.

Although he said he would be happy to have 5 Star handle the project, he honestly told us that, based on our goals and budget, we might be better served going in a different direction. He even recommended where we should look. It was clear he was prioritizing our financial well-being over making a sale. Dave's level of integrity is rare amongst salesman. We have been through a lot of them with our remodeling projects.

What impressed us even more was what happened next. After we decided to follow his advice, Dave stayed an additional 30 minutes to educate us about the remodeling process, potential pitfalls, and how to protect ourselves so we could have the best possible experience. He had nothing to gain. Dave simply wanted to make sure we were informed and confident moving forward.

In all our years of doing business, we have never encountered this level of honesty and professionalism. Dave’s integrity speaks volumes about the values at 5 Star Kitchen & Bath. Because of this experience, we will recommend 5 Star without hesitation to anyone considering a custom kitchen remodel. Businesses built on trust deserve to be recognized, and even though we went in a different direction, we felt people NEEDED to know of this incredible honest experience. Thank you, Dave.