Electrical reviews in Murray, Utah

Beware of this place! Horrible experience... we were quoted for an hour of work for 100$. They sent an "apprentice" who capped off a wire for us in 5 minutes. When we asked him to take a look at a couple other things on our property he refused. He left immediately and told us to "find a rock to cover the wire". We called the next day to talk to someone about the guy they sent refusing to look at other electrical issues we had in our house, and how we felt that the hour we were billed for was unfair and that we were misled. We were told he only does ground work and he is an apprentice, which is not our fault because we ask for an electrician... We were met with accusations of trying to get out of the bill, they called my wife "a horrible person" that is trying to use people. In truth all she said is we felt misled and we were hoping to work something else out as we do want to pay for the service they provided. She was very nice and professional to this guy, but he cursed at her and called her names like a child. They also claimed that travel time is included in their hourly rate. I have never heard someone talk to a customer in such a demeaning and unprofessional way in my life! We will pay their bill, but as for all our electrical needs, we will NEVER use this company again!! Please save yourself a headache and possible verbal abuse and take your business somewhere else!

Fair and Reliable: I have used Central Electric many times now to work on my investment properties as well as my personal residence. They have always been professional and on time. Work is done as expected and they are respectful of properties and leave them in the condition they found them in. I will continue to use them.

We were so lucky to call this company!

On New Years Day, we lost power partially, and called Central Electric. They answered quickly, and we were connected with on-call technician, Taylor. He was able to easily answer all our questions, and helped to fix the problem. Taylor was super professional and knowledgeable and helped diagnose the issue immediately. I would work with Central Electric and Taylor again!

Had them come and do an install and they messed it up. So why 5 stars? When I called them on it, the owner immediately took responsibility and personally came over to my house to address it. He refunded the cost and then personally re-did the install within 24 hours. He didn’t make any excuses, just owned the mistake and honestly solved the problem. Screw-ups happen, but this guy handled it like a boss instead of trying to shift blame. They earned my future business, despite the initial problem.

Never been so disappointed! The person that came out completed the task in 5 minutes so we asked if he could look at another light, which he refused to do even though we were being billed for an hour. There was clearly a big misunderstanding when I scheduled my appointment and got pricing. Which happens, that's fine. But when I called to clear it up the supervisor I spoke to, Pete, was so rude and unprofessional. When he didn't agree with my concern he started calling me names and getting very loud. The disrespect was beyond anything I've experienced. Will never EVER consider working with them again.

Received great service from James, Patsy, and Mike. They were efficient, communicative, and charged a reasonable price. On the day of the scheduled service and emergency came up on their end, but they were still able to accomodate and get my job done. Greatly appreciated.

First off, let me start this review by saying that the actual electrician repairs we were serviced were satisfactory. The job provided was done correctly and in a timely manner. Their electricians are experienced and very knowledgeable.

However, our reasoning for putting 3 stars was the professionalism of the company.

1.
The interactions Central Electric electricians had towards our staff was completely unacceptable. One electrician that interacted with our CEO was rude, loud, and ornery the entire time. At one point this particular electrician got in a verbal fight with an onsite contractor. We had many comments from our staff about the behavior of this particular electrician. The only reason we did not ask this electrician to leave is because he would be civil with the CEO when discussing repairs.

2.
There was a constant lack of communication between our company and the electricians/Central electric office staff as to when they were going to arrive or what work needed to be done. This was incredibly frustrating as we are a secure facility and must have dates and times of when guests arrive.

Based on these events we will choose a different company for our future electric needs and repairs.

I called this company because I was told they were knowledgeable about street lighting. The person who came was not knowledgeable. I had to tell him how to fix the problem and he did not have the specific light bulb needed. So, I had to go buy the bulb myself and I had to finish the job. Finally, he arrived at 9:45 am and left at 10:30 am and I was changed for 2 hours of service for a total of $250.

I never got a chance to use their business! I scheduled an appointment for a Friday afternoon at 2, but no one showed. I called to see if they were still coming and was assured that they'd be there. I'm a teacher and had left school early to be home. I called again several hours later and got the answering service. They were closed. I understand when things come up, but it would have been much
appreciated had they called to let me know. I'll be giving my business to another company.

The aerator in my backyard goldfish pond stopped working. I checked the circuit breaker, but it had not been tripped. I called Central Electric because I had used them on previous occasions for other problems. Ray Gilles came out, immediately diagnosed the problem: a GFI switch had tripped! He reset it and, voila! It worked! My 8 goldfish got a reprieve! But here’s the truly amazing part...when I took out my credit card to pay for his service, he waived the fee!!! True, he diagnosed and fixed the problem with unprecedented efficiency, but how many companies would have done that? Unheard of in this day and age!! Truly an excellent company! Thank you!

We have completed mutiple jobs with Central Electric. Mike and his team have been great to work with. I would say they are the Electric Car / Tesla Charging Station install Kings. They deliver quality work and are very professional.

I was hopeful this would be our go to electrician, but I cannot endorse them. First, they didn't show up so I called and rescheduled. I get it, the trades are in demand so I was not upset since they showed during their rescheduled time. But unfortunately, I had to have them come out twice to fix the 3 junction boxes they installed, wires were loose on second visit, the third visit the outlet beside the light switch tripped the lights so they wouldn't work along with the GFCI mechanism. I originally asked to expand from one junction box to three and make sure the switch and all electrical was working properly in that area. They charged me an additional $125 to replace the outlet as a "way to help me out and take care of me." (I purchased the outlet and all hardware, which was ready for them.) This was after paying about $350 to install the junction boxes, etc. I wasn't about to argue with them, but I believe when you install the junction boxes they should have tested the wiring, switch and outlet that were all connected.

I was calling around for Bids for a Tesla Wall Connector. Central Electric was the only Tesla certified installer that would come to the house to Bid. The others asked questions then proceeded to quote me a huge amount of money for an otherwise small job. Mike came out and gave me a fair Bid seeing it didn't require a lot of hours, he was personable and just a cool guy. James came out a week later to install. James was professional and courteous. He went the extra mile to make sure the whole install looked clean. These guys are awesome, so much so I felt they deserved for me to take some time and post it here. Thank you Mike and James, you two are awesome and have won this customer over for future work.

Happy Birthday to me! We had an old breaker trip and wouldn't turn back on this morning... I was in a panic, today is my birthday and after spending an hour calling every electrician on Google (even the after hours services weren't answering or saying they won't be available until Monday) I gave central electric a call in a last ditch effort to find someone to fix it so I could move on with my day.

They were up front about after hours emergency prices (which were fair and comparable to other emergency electricians) and James was out within an hour to get it fixed and got it repaired in less than five minutes.

He took the time for us to recreate the scenario (vacuum being plugged in) to ensure there weren't any other issues and explained the warranties.

I'm thankful they could come out and get it repaired so quickly. I will definitely use them again in the future.. Just, hopefully on a more planned timeframe.

We hired them to Install our Tesla charger. Bet professional, really love their work. I highly recommend them.

Was looking for an Electrician to install an EV charging station at my home. After contacting many on the list and receiving either a very high quoted estimate or a request for $55 to provide a quote I finally called Central Electric and scheduled an appointment for Mike to come out and give me a bid. He showed up during the scheduled time and was very knowledgeable and was able to help guide me in what was needed. His quote was significantly less then the over the phone quotes.

I scheduled an appointment for the next week but asked if they could let me know if they had a cancellation and could fit me in sooner. They called the next day and were able to get me in that afternoon.

Neil came out and did the installation. Did a professional job and was able to get it done in a reasonable amount of time. The next day when I first plugged in my vehicle it caused the breaker to break and would not charge the car. I called that afternoon and they immediately requested Neil come back out. He came out after his last call and replaced what was a bad breaker. It's not that the solution didn't work the first time it's how they fix the problem. They came out the same day and replaced the bad breaker getting me up and going in the same day. This is good customer service.

I would recommend them for any EV charging installation and more.

Listen. If you are looking for a great electrician who will be there when they say they will, be respectful, and do an amazing job, this is the company to use. We have used them for every job and have continued to use them even when we move. I’ve even gotten other bids from other companies and compared them. Price is about the same, but expertise is second to none. I had another company tell me they would have to tear up my ceiling. Mike came out, took one look at it, and said no way. They could do it without being so intrusive. I am a customer for life. You guys rock!

The power went out in our master bedroom and Taylor Criner came out and helped diagnose the issue and gave us a few different paths on how to fix it. My dad (who worked as a general contractor for almost 40 years) and my grandfather (a general contractor for around 60 years) own their own company. They handled most of the house and business building projects on their own with a crew, even they weren’t as big of help as Taylor was. He was also just an overall cool guy. We were very happy with Central electric!

Mike Jones at Central Electric was great to work with. He was on time, friendly, and very helpful in finding ways to save me money. He made the process quick and easy, which I really appreciated. I would definitely recommend him!

I had a great experience using Central Electric to install an EV charger in my garage. The electrician, Mike, was on time, friendly and did a great job installing the charger. He took the time to make sure it was mounted correctly and did a very clear installation. When we had an issue, he was able to trouble shoot it and resolve it while we were waiting on a response from the manufacturer. They also offered a very competitive price. I will be sure to use them again when I need an electrician.

Had an EV charger installed. Overall they are fast, efficient, reliable. They worked to schedule us in within only a couple days. Relieved about that!

They had to make a second appointment however since we didn’t have the actual charger yet (delayed shipping) they were understandable and worked around to send back the electrician to install the unit.

The scheduler was however a bit sloppy the second time around to schedule a time. They never gave a time and only said “morning.” I work night shifts and take a nap until 8:30am. Electrician showed up at 8am unexpectedly and we missed the appointment. No apologies from their end and told us they can do 2pm same day (still pleased however), but then told the electrician 3pm, so the electrician got a bit confused what was being told to me and them. If I knew “morning = 8am” there wouldn’t be any confusion. Electrician showed up and finished the job quickly and efficiently, but could tell they were a bit annoyed (I don’t blame them but still show customer service), but unfortunately still had to charge me a no-show fee for having them come back.

I will recommend them for electrical needs, but be very strict on setting a set day and time with the scheduler to avoid additional costs or missed appointments.