Home Services reviews in Murray, Utah
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Best pool company! They do a thorough job every time and leave our pool water and surrounding deck looking amazing. They even wipe off and shine up our outdoor kitchen. I appreciate the email with pictures of the work that was completed at each weekly cleaning. Highly recommend this pool cleaning company.
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I’m really bummed to be posting this. I attached our last two recent conversations because I think it’s important for potential customers to see how poor their communication is. Their service was great until it wasn’t… you can see from our conversations how many times I had to bug them about getting them out to get our pool winterized. I scheduled in September to have it scheduled for the middle of October. They wouldn’t allow me to get on their schedule until I paid 50% down. I paid the deposit that day and then had to hound them to come out. Another thing that rubbed me the wrong way is they increased my weekly service from $75 a visit to $100 a visit and didn’t notify me they were increasing their prices. Some months their weekly service alone would be $500 and that’s not including any chemicals. My bills averaged every month from $500-$1000. They are extremely expensive to not have someone call you back. The breaking point for me was I went into my pump room this last Sunday and there was water spraying everywhere. I text Trey the company’s owner, and he said he’d have someone out to have look at it most likely on Tuesday. Tuesday came, and they came out to do the weekly service but didn’t address the repair or fix it. I tried calling Trey twice and he kept saying he’d call me back and never did. My husband also tried calling and he wouldn’t call him back.. Trey then text me and said someone was headed my way. When I text him hours later letting him know I never saw anyone, and asking if the tech was still on his way, I got zero response. It’s now Friday morning and I still have had no one address the fact that my pool is in need of a repair or even come out to look at it. It’s also important to note that I grew up in St. George, and my parents have their own pool company. So I know a few basic things about pools and a pump room. This kind of service and billing is not acceptable. My pool has looked great but to pay an extremely high bill and be put on the back burner is unacceptable.
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Service level is over-the-top fantastic.
Communication is also great!
Their billing person(s) really know their stuff! -
SLC Pool Service is the very best of the best! We have had our pool for 3 years now and are still learning the intricacies of balancing the water. And when we don't get it quite right, SLC Pool Service has helped us out. They have kept our water crystal clear and gorgeous. They are professional and friendly and even put up with our pup getting in their business. We will ALWAYS be clients of Ryan and Trey.
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Contacted After seeing one of their trucks. They came and looked at the pool, said that it would be helpful if some of the plumbing was redone. We recently had a new pool put in, they quoted $240 an hour for plumbing and Trey said it would be $1500 approximately to fix a leak and redo a few pipes. We don’t have any problems with our system. There’s a small leak and we could rearrange some of the PVC pipes to help the flow. Anxious to open the pool… Next thing I know somebody else comes out and said it’s going to cost $7000 because in order to get it running how they want it to run we would need a brand new gas line, new electrical and new plumbing system. What a joke ! We have a brand new pool, we don’t need a gas line and we sure don’t need new electrical work. Super disappointing
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The employees at SLC Pool Service are amazing! They service the pool at the gym I belong to. They do a fantastic job keeping the pool and spa clean. They also go above and beyond. There was a big blood spot next to the spa. I reported it to the manager of the gym a few times and the custodians never cleaned it up. It wasn't the responsibility of SLC Pool Service to clean up the blood, but the custodians of the gym. Regardless, when I asked SLC Pool Service while they were there, they happily did it!
They are the best! -
Been using these guys the past two years. Alexis just starting and has been doing a great job! They show up week-in and week-out, and are very responsive anytime I've communicated with them, which is all I could ask for. I recommend them.
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As a pool professional I love going on vacation and tearing apart pools and chemistry. On a recent trip to Park City I stayed a short term rental and I was amazed how good the water quality was. It was spot on. While there we had an issue with a heater. SLC Pools was there to fix it the same day. We ended up talking for a while, being the pool geek I am, and I was impressed with their professionalism and ability to fix problems. I don't live in Park City, but if I did and needed pool service this would be my first call. Thanks Trey and crew!
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This crew has been phenomenal! As a new pool owner they have helped guide us through the process and taken very good care to detail!
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Our pool tech, Alexis, truly goes above and beyond when he services our pool. Just yesterday he spent close to an hour cleaning the pool, blowing the leaves around the pool patio, and even pumped the water off the pool cover, which I was so grateful for. He took great care and paid attention to detail, netting, filter cleaning and tile brushing (among other things). Thank you!
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SLC Pool Services.... Where do I begin..... I had a horrible Pool Builder and Trey & Ryan Saved me... They came in and started our pool up... Complete Pool Chemistry Wizards and helped us with the process while our Plaster was curing and then Educated us on our pool equipment and recommend to redo the work that was performed by our pool contractor ... They take care of our pool and hot tub weekly keeping the water Chemestry safe and our water Crystal Clear! Nicest guys in town.. A+ 5 Star this company is top notch.
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Trey and SLC Pool Service have been taking care all of my pool needs for the past 3 years. They are always on time, treat the pool as if its their own and deliver outstanding service. I highly recommend hiring them for all of your pool needs.
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SLC Pool Service has been fantastic to work with. They maintain my swimming pool regularly, and their work is always thorough and professional. Every visit is consistent, timely, and done with real attention to detail. It’s clear they take pride in what they do, and my pool has never looked better. I highly recommend SLC Pool Service to anyone looking for reliable, high-quality pool care!
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SLC Pool Service is the true heater specialists. I’ve been having issues with my pentair pool heater for the past year and have had multiple companies try to fix the problem and they try to sell you a new unit. I got ahold of SLC pools and they were able to find the root cause and correcting while also rebuilding my heater. My heater has worked beautifully the last few months and I couldn’t be happier. I will continue to use them for all my pool repair needs.
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We've had a pool for almost ten years and tried 4 or so different companies over the years. SLC pool is amazing and the best help we've had! The pool is always clean and the water is always clear. They keep the chemical composition perfect and the walls free of buildup. The pool house is always cleaned up after they come, too. We needed new parts and had a few problems when we first found them and they were fast, efficient, and completely trustworthy throughout the work. They've been above and beyond helpful and responsive. We're thrilled with our experience and highly recommend!!
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Really great value and quality. This is the first cleaning service we’ve used who haven’t given a lower quality service after the first visit. Katia always considers the specific needs of our home and gives us the opportunity to raise any concerns at the end of each service. We highly recommend.
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Katia and Kevin have been fantastic for my business. I use Lene's Shiny Cleaning as a sub-contractor for my commercial cleaning franchise and they have been incredibly attentive, detail oriented, and most importantly, trust-worthy.
I will continue to use them for as long as possible. -
We own a property management business and hired Katia to clean a rental unit that hadn't been well-cleaned in years. She was professional, extremely thorough and went above and beyond. It was a very difficult job and she and her crew tackled it, achieving results that we did not think were possible, considering the condition of the property. We highly recommend Lene's Shiny Cleaning Services!
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Jeff did a great job!! Thank you!!
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Amazing guy. Best window cleaning I have ever had. Will use him again!
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Amazing! Jeff is meticulous. I fear for the birds that will inevitably fly into the windows which appear to have no glass in them.