Reviews of local pros in Murray, Utah

Truitt was fabulous!!! He came out to my house on a Saturday and got me fixed up at eight in the morning before my open house. Would absolutely recommend. Two thumbs up

We had a blocked central water pipe. In trying to snake a toilet to unblock the pipe beneath, instead of their snake going down the central pipe where it needed to go, Big Brother Home Services accidentally snaked through the wall horizontally into the toilet in the other bathroom and broke the ceramic, destroying that toilet.

We asked them to provide a toilet free of charge of the same brand, Kohler, as the one they broke. They brought us a toilet in a Kohler box (picture attached). After they installed it and left, we realized the toilet they installed isn't a Kohler and doesn't look like the picture on the box; the box shows a metal handle, for example, and what they installed has a plastic handle. The Kohler stamp isn't on this toilet anywhere; it is stamped "made in China". We asked again for a replacement Kohler toilet, and they have said they will bring us a genuine Kohler toilet.

When the toilet that was snaked is flushed, the toilet on the other side of the wall is making a big burp of air, which seems to indicate the clog may not be fully resolved.

In dragging their snake machine up to the second floor, Big Brother Home Services damaged thirteen of fourteen steps on our stairs with nicks and cuts (example pictured). They have said they will fix the damage they caused to the steps.

Big Brother billed us $755.

There was something good in what they did in that the block did drain, but I still call it one star in view of all the damage they caused. I am posting this review in hopes our offer of updating or removing this review encourages Big Brother Home Services to please repair well the damage they caused to our steps and that we do in fact get a Kohler toilet comparable to the one they broke.

I was having an issue with my washer drain and called big brothers home services amd they sent out Brandon Sandberg and he was absolutely amazing. He was very knowledgeable and kept me 100% informed every step of the way. He was very professional and polite. Would recommend!

Truitt and his colleague came out and got my kitchen sink draining again. Took about an hour, maybe less. Very professional. Good service.

Truitt came back a second time, about a year later, and jetted my washer drain line.

With my 2 water heaters beginning to show their ages, I started looking into a tankless system. I called Big Brothers and got what I thought was a pretty good estimate for the install. My wife decided that she wanted a water softener so I got an estimate for that also. After talking with my neighbor, I found out that Big Brothers price for the tankless and softener was about the same as he paid for just the tankless system. The install was done when they promised. The clean up was done perfectly. Since then, I have had 2 toilets replaced and got the same professional service as before. Seems that Big Brothers takes pride in their work and treats you very fair which is something that I find lacking in a lot of business. Will be calling them for furture home services that might arise.

Truitt was outstanding in his service of installing our water softener system for our new home! Professional and courteous in every aspect, showed up early for appointments, took the time to educate me on the different options to choose from and which ones made the most sense for my families new home! Went above and beyond and actually improved some piping that hadn't quite been installed as good as it should have by the home builder and generously offered to make it look as good as it should! Truitt was friendly, Knowledgeable, and made the entire purchasing process seamless and enjoyable! If you are looking to install any water treatment services in your home, call Big Brothers Home Services and ask for Truitt, you'll be in great hands!

We had a water leak pipe and they came and gave us price originally. They started to finish and realized it was better to take more off. They recommended us and gave us a good price. To do the extra stuff. I recommend the big brother company they are nice people, and took care of us to get our water pipe line.

And then just say great fix with big brother plumbing was absolutely phenomenal. He was professional courteous and very professional. It is a pleasure having him in my home. I would recommend this plumbing company over all others. The pricing was fair and competitive. Thank you Frank from Big Brother plumbing you were absolutely amazing. Can't say enough about this guy. So kind and courteous great working individual.

Frank was exceptional to work with! I truly appreciated his attention to detail and how courteous and professional he was throughout the entire process. He made sure to take care of all the intricate details with my Water Softener and RO system installation at two locations. His depth of knowledge and technical expertise went a long way in architecting innovative solutions for my complicated project. It's rare to find someone who combines technical skill with such genuine care for getting things right. I wouldn't hesitate to work with Frank and Big Brothers Home Services again!

He was great. We were blessed to have him fix this so efficiently and Speedy 💞

They have reasonable prices, very good job, professionals as well!

Please continue English lessons with your workmen! They are kind and respectful in every way. Asking questions and understanding each other is somewhat difficult.

Arrived on time, took care of the problem quickly, cleaned up and pricing was very good for emergency weekend.

I had a problem that wasn't simple to resolve and Francisco kept after it until it was fixed. I also really like the fact that Francisco typically answers his phone when you call him.

Good guys to call if you need work done, even late at night. They fixed some stuff for me, nice and professional!

Best plumbing in Utah. Fair and honest. My family has used these guys for a decade.

Fransisco did a great job rerouting my pipes! Very fair price, a competitor was more than double.

Francisco is the best plumber in the state ! Book him for all your plumbing services

185$ to unclog a trash compactor. Spent less than 5 minutes at my house. Speedy and very pricey

I have used Speedy Plumbing for my rental properties for a few years and they have always provided excellent service! A

Two young guys showed up and listened to my issue with no judgements... Got right to figuring out the issue beyond my explanations to the issue at hand. They did exactly as I requested simply, beautifully and all within 40 minutes from start Thank you boys!!