Tree reviews in Murray, Utah

The Joshua Tree team finished with my tree trimming project a few days ago. They were not deterred by the four inches of snow on the ground. The team was friendly, professional and communicated well. They used all the safety equipment and did a great job in cleaning up when they were finished. I would definitely hire them again for future tree trimming projects.

Nick and his crew were knowledgeable and easy to work with. Even with snow on the ground they worked quickly trimming 3 of my trees; a cedar,an elm and an oak. They did leave some small branches and twigs on the ground, but I consider that minor.

I had reached out to several tree companies to have some trees removed from my property Joshua tree experts was the company I chose to take care of my needs. They scheduled me for a bid, which was I felt fair and cost-effective. When I was scheduled to have it done. I appreciated the fact that they were not overbooked even though they are a small company. The work was performed to my satisfaction I am very picky and detailed. They did an awesome job and I was very pleased as I am a business owner as well in snow removal and landscaping maintenance. I will send a lot of work to Joshua tree experts in the future. Spencer and Andrew came out and did the work. They worked very well together, and Nick came out to inspect the job. I have a new partner in the business field, but also new friends.

We received several quotes for the removal of several large trees from our property due to the new SLC urban
wildfire mitigation guidelines in preparation for a SLC fire department defensible space assessment.  We chose
Joshua Tree for the project due to the detailed and competitive bid we received after walking the property with the knowledgeable owner, Nick Cummings.
The tree removal included several very large trees located against and over our roofline along a sloped
and narrow yard. The removal of several trees required technical rigging and sectional dismantling. The crew was very skilled in this type of arborist climbing and they worked safely and efficiently as a team. They arrived on time with the proper equipment including a heavy duty wood chipper and large
enclosed haul truck with the company’s name and logo prominently and professionally displayed. They were very pleasant, professional, and respectful of our property.  The communication we received in bid acceptance, project scheduling, and final invoicing was timely and efficient.
We couldn’t be happier with the completed project including final cleanup. Nick’s arborist knowledge and experience is such that we will be switching our annual plant healthcare services to Joshua Tree for the ongoing care of our yard.
Highly recommended.

Joshua Tree Experts completed some work for us today, and I couldn’t be more pleased. We received three bids, and Joshua was very competitive. Ultimately, though, we chose their services because we felt completely confident in the proposal Nick put together for managing our older, mature trees. He was honest, knowledgeable, and communicated clearly throughout the process.

Nick, along with Spencer, Landon, and Andrew, did an incredible job. Despite removing nine trees, you would never know any work had taken place—they left the property spotless. We were extremely impressed and will absolutely have them back for additional work in the near future.

I had several companies out to look at the removal of three pine trees at my house. Joshua Tree experts was professional and competitively priced. When they showed up, the crew went right to work after talk to me through the project. They had the tree down and cleaned up quicker than I expected. The entire process was easy. I would definitely use them again.

Joshua Tree Experts were hired to remove two large pine trees. Also tree trimming and bushes. The crew was very professional and courteous. Got the job done as scheduled with efficiency. The cleanup was excellent. The contractor confirmed he was licensed and insured. I would highly recommend Joshua Tree Experts for anyone looking for excellent work.

Spencer, Landon, and Andrew did an awesome job on my trees, which needed a major trim. The team is very knowledgable, helpful, and communicative. And, the cleanup was flawless. They even were kind enough to hang a swing for my kids. Thank you so much, guys! Highly recommend.

UPDATE

To remedy the situation, they offered to come out and do more work. My response was, due to their original work, I did not want them to try and fix anything. In addition, there are no known ways of reattaching cut branches to a tree. I also rented a chain saw and cleaned up the jagged cuts they had made and the stumps they had left. Now that it's spring and leaves have filled in, there is indeed a massive hole in our tree that once provided a nice visual barrier to our neighbors yard and house.

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To start with the good: our overgrown Japanese maple in the front yard looks great. The shaping was well done and appears to have been handled with care.

Unfortunately, the rest of our experience was deeply troubling. Nick was great during the initial consultation. He listened carefully, offered advice, and confidently assured us they could handle everything we discussed. However, the morning the crew arrived, the walk-through with the crew chief painted a very different picture. Many things Nick had guaranteed could be done were met with uncertain responses from the crew chief. At that point, with the crew already suited up and starting work, there was heavy pressure to just proceed. Nick seemed anxious to leave for another appointment, and I reluctantly hoped for the best. The final results fell far short of what was promised:

• The property line I needed cleared for fence installation was left unfinished
• Stumps and saplings Nick said would be fully removed are still there
• A crab apple tree Nick promised to shape beautifully looks like a mess
• They dragged their debris sled over planted landscaping instead of using the nearby grass/driveway. Multiple branches on a bush we planed in the spring were broken
• A water outlet from our rain gutter we had installed a couple of weeks prior was bent at a 45 degree angle
• Many of the cuts on branches where half cut and then broken on the bottom instead of clean, finished cuts

Most heartbreaking, they heavily thinned a mature tree I had EXPLICITLY told them not to thin. I made it crystal clear, both to Nick and the crew chief, that this tree provided a visual barrier between our house and our neighbor's. They said broken or crossing branches removed. The worker who cut it apparently never got that message and removed four healthy, non-crossing, mature branches that provided most of that barrier. Now we look directly into our neighbor's backyard from our deck.

I know I'm in the minority given their ratings, but I cannot recommend Joshua Tree Experts. We are heartbroken over losing the four branches in our entire yard we most wanted preserved. If you do hire them, don't take Nick's sales pitch at face value, and insist on personally briefing whoever will be doing the actual cutting. Nick and the crew chief seemed very knowledgable but the others on the crew, I have no idea what qualifications they have and they clearly weren't paying attention. The disconnect between what was promised and what was delivered cost us something irreplaceable.

We hit the jackpot with Joshua Trees! Really great crew. Spencer is super knowledgeable (learned a lot about trees), friendly and very professional. We had several trees pruned and two trees removed. Excellent customer service and clean-up. They were time and efficient. Highly recommend!

Great experience! Thank you!

Extremely unprofessional threatened my roommate call

Artistic, friendly, and the cleanup was great.

Fair price, fast service and good results.

Got the job done quickly and left the area clean. Well done!

Very fast and clean up was absolutely perfect.

Friendly and personable. Explained things so I would understand. Did a great job.

Repeat customer, always do a great job. At a reasonable price

One of the smaller companies around but definitely 1 of the best.
very professional fast and efficient As well as affordable.

Yack and his team did a fantastic job. They were quick, professional, and priced just right!

They cut trees i told them not to touch. Horrible cleanup, Never on time, and damaged property... Overall just a bad experience!! Take caution with this company!! Shady employees!!