Constraction reviews in North Salt Lake, Utah

Servpro cleaned up some flooding from a main sewer line in our basement. They were very professional, quick to respond and really tried hard to keep me informed as a customer. Overall an excellent experience! Kevin and Charles did a great job taking care of us and making sure we understood their process.

Having never experienced a water issue which caused a flood in my home basement, I was really relying on my home insurance people to get me started in the cleanup and repair that needed to be dealt with. They connected me to Servpro Bountiful and I’m really glad they did.
Right from the start of assessing the situation, the moving of furniture, the mitigation, the drywall repair, the painting, the replacement of furniture, the plumbing and finally, the carpet cleaning was handled in a timely professional manner. I never felt forgotten or “ put on the back burner “.
Everyone, and I mean everyone at Servpro Bountiful are very understanding, helpful and considerate.
I would refer anyone in need of such services to contact these kind, professional people.

We had a long project to do be done following a flood in our basement and after interviewing several contractors we chose to go with SERVPRO and we are so glad we did! All the employees we interacted with were professional and helpful but Doug especially deserves so much credit for our good experience. He went above and beyond. He was quiet and professional, and I felt so comfortable having him in our home for the weeks the project required. Our son looked forward to his visits each day and he was always friendly and kind. The previous owner of our home was a very talented craftsman and we were concerned that we would really be able to get the same quality to match the other moldings and paint in the home. Doug was meticulous and made sure things were absolutely perfect before he finished the job. We would hire Servpro and Doug again in a heartbeat for anything we needed done! Thank you for taking such good care of us!!

Mikey and Kevin were great to work with. They explained every step of the process and even offered me additional tips along the way. They were on time to appointments and made sure I was comfortable with everything that needed to be done with my water damage mitigation. Engel Louis and Ashley did great work on my home too. Thanks guys! I would absolutely work with this company again and highly recommend them!

I had the pleasure of meeting Mike and Terry today when I needed some help with remediating some issues in my property. They were communicative and prompt and friendly. I’ve worked with Servpro a handful of times and would highly recommend them for any type of cleanup. Great company!!

I choose Servpro because my rep Tom Szafran Is absolutely amazing. I had my first major mold unit being a property manager, and Tom made time in his schedule to come see me ASAP. He was extremely thorough with explaining the precautions to take when dealing with mold, and made me and my resident so much more at ease through the process. He has been with Servpro for 14 years, and I have to say they are so lucky to have him. As am I!

Servpro of Bountiful is an outstanding company! They helped us with our recent basement flood and honestly, they have been lifesavers! A big crew came so quickly after my call! They were kind and calm – just what I needed! They worked very hard for days taking care of every little thing. Ashley was such a great communicator and several times each day would give me information about what was happening and what was next. She also was amazing when she broke the bad news that in addition to our flood, our Hot Water Heater went out and was spraying her guys. She helped me see the silver lining. LOL There was one! They also helped me quickly find a plumber to replace it at a good price. I give highest praise for every single Servpro employee that worked on our basement! Ashley, Jaden, Jackson, Terry, Dylahn, Guilbert, Jeff, and Jay – Thank you for working so hard for us! I know I’ve missed someone, they had such a great crew. Also, Grateful for Robyn, Stacie, Sandra, and the rest of the office staff who emailed and texted to set appointments each day, so I knew when the team was coming and helped with all the paperwork! One final small thing. Our older dog was feeling displaced and anxious about all the fan noise and people coming in and out. Every single employee took a minute to recognize her and give her a little love. Just a little thing, but really, just one more really BIG reason I would definitely recommend Servpro of Bountiful. – Stacy Knight

When my water damage began it was a nightmare I asked my insurance agent who he would use if it were his own home and no hesitancy he said ServPro crew. I called and they’re mitigation team were right on it. I felt lost, but Rory and Spencer were so kind and calm and patient and with my frustrations always willing to answer my questions all along the way. They figured out where the leak was coming from pretty quickly. They and the rest of the crew were always on time and respectful of my home. If something seemed amiss they spoke up right away. I am so impressed. Now, I await the restoration team and expect from their example that they, too, will make me feel just as much at ease and confident that my home will be my home again quickly. Thank you Rory, Spencer, Greg (my Disney buddy) and the whole mitigation team.

I am so grateful my insurance company suggested using servepro. Their rep Tracey Skeen has been amazing to work with and explained and reexplained the process with me multiple times. He even came to my office to get some more information and paperwork signed. It helps to know my insurance trusts them so I can too. The team they sent in has been respectful and polite when working in my home. Just csnt say enough good things about them !!

We found bad mold damage over the Pioneer Day weekend. We tried reaching out to at least 4 other businesses for mitigation and nobody responded. ServPro responded quickly to come look and give us a quote. They were able to start the next day as well. They did a fantastic job cleaning and worked with us well since we couldn’t use our insurance. Rory, the leader, was amazing. He took the time to review everything with us and made sure we were all on the same page. Kevin did a great job on site. Maggie in their office was super helpful and nice. Would use them again in the future (hopefully never have to!)

Servpro of Bountiful came in to help me one week ago when my sewer backed up. Kevin and Ashley and their crew were so calm and helpful. I felt reassured that everything would be cleaned up and taken care of. Kevin explained exactly what was being done and why it needed to be done. The crew was on time and willing to use the back entrance to the basement. Lexi from the Servpro office called every day to let me know when the crew would arrive. She was always kind and helpful. I really felt like Kevin and Ashley had my best interests in mind as they took care of the mess. I felt safe when the crew members were in my house even though I hadn’t known any of them before. Kevin worked with my home owners insurance company, which really helped me. I strongly recommend Servpro of Bountiful, especially Kevin, Ashley, Caleb, and Dillon. They are an outstanding crew!

We were very pleased with the fast and efficient response we received from Serve Pro Bountiful. While working with them to cleanup, repair and mitigate our backed up sewer problem several hardworking employees met all our needs. Their names were Scott Ellis supervisor and workers, Gavin, Gilbert, Asa and Rory. In the office was Alisa and Stacey. Many thanks to you all. We couldn’t have done it without you.

Huge shoutout to Tonia and Coty at SERVPRO for their incredible service! During a weekend rainstorm, our roof started leaking into our room, and they responded immediately to help us out. Their quick action and professionalism made a stressful situation much more manageable.
They also referred us to a roofing company that was just as fast and reliable, making all the difference in addressing the problem quickly. We truly appreciate their dedication and willingness to help, even on a weekend. I highly recommend SERVPRO.

When disaster strikes, the SERVPRO team truly shines. Their responsiveness and willingness to listen make those less-than-ideal moments far more manageable. A special shoutout to Cameron and the behind-the-scenes heroes—Curtis, April, Stacie, Satala, and Robyn—who help make the magic happen. Thank you all!

Josh from SERVPRO took a look at our damp restroom subfloor this afternoon. He looked at it from above in the restroom itself and from the drain area below in the garage. He determined that all the floor really needs is drying out with a heat lamp for 2 days. Between his visual inspection and his use of a moisture detector, he determined we don't need to replace the subfloor. It is structurally sound as it is. He was friendly, professional and saved us a lot of money!
Thanks Josh

Several months ago we had irrigation water damage that home owner's insurance would not cover. Rory the project manager who was very kind, helpful and was great to explain things to allow me choices to keep the cost down. The workers Taylor, Jackson, and Kalob were very courteous and professional along with the crew chief Kevin. So impressed with Eric, a sweet delightful soul who went above in how he cleaned the carpet. I’m very happy with their service to our home and their goodness to us ❣️

We had a water leak in our newly finished basement. Servpro responded immediately and assessed the leak. Within a few hours, the water was removed and drying equipment set in place. We are so grateful for the Servpro Team and Rory who arrived on scene so quickly. He also assisted in helping my wife to understand the process and ease her nerves with our disaster.

The service provided by Tracy, Jeff, Iago, Mike, and Terry far exceeds the available star rating. After our initial call, Tracy promptly arrived to assess the damage and provide insight into the drying process due to basement flooding caused by a faulty sprinkler system. Throughout the process, this crew demonstrated professionalism, maintaining open communication and guiding us through the necessary steps to restore our basement. Their friendly demeanor and expertise are truly commendable. We wholeheartedly recommend Servpro, of bountiful 100%, to anyone facing a home disaster.

Josh and his team are awesome! They have done work for my neighbors and my wife’s company. I cross my fingers I won’t have to hire them, but would not hesitate if/when the time comes. I know they also can do a quick look and give suggestions if you want to try and manage it yourself. They can handle large and small projects. For my business, I have an emergency folder that we keep handy that was provided by Servpro with key contact and emergency location info. Thanks!

Josh and his associate came to help us determine if our worry was founded that we might have mold in our home.

First impression: They were clean cut, friendly and so kind!

As we searched the nooks and crannies in search of possible mold, I was impressed with Josh’s knowledge and willingness to share it with us. We felt confident in what he was telling us, making us more willing to do the things he suggested.

When he found places that were SUSPECT of truly having mold, he was very gentle yet direct that THIS was an area of concern.

There was no charge for their visit, so I’m leaving a review of their stellar performance. I really appreciate people and businesses that function on this level of integrity!!!

Thank you, Josh, Satala and Servpro‼️

I was devastated by a flood at my house and Rory, Mike, Jeff, and Cody were at my home when I needed their help checking walls and extracting wet carpet pads. Greg was super helpful as well.
They were polite and kept their appointments. They had great machinery for drying out the wet floor. If things were unexpected, they let me know with their best answers. I am so thankful for the time they spent in helping me with recovery.