All reviews for Burrows Heating & Cooling

We called Burrows on the 24th of May because our pool heater was not working and we have an annual Memorial Day bbq. They came right out and determined the problem was the control board. The technician, Adam returned on Saturday morning to replace the board. The pool is now 85 F. If only the weather had been as cooperative.

The other company was not going to be able to service the heater for at least two weeks and the price would have been much higher I am sure.
Thanks!

Thank you Burrows (and Adam) for quickly coming out to look at my unit and repairing before lunchtime. I would highly recommend to anyone looking for a reputable, responsive, and honest HVAC contractor in the Ogden area. I will use Burrows again for any of my future HVAC needs.

Burrow’s Heating and Air helped us with an furnace/AC issue. They were very personable, honest, and obviously run their business with integrity. I was extremely impressed with the service that we received!

AC went out on Saturday. We called at 8 am Monday morning and they had a technician out and the problem resolved by 1 pm Monday. My wife was very happy with their work and the professional and clean nature of the individual that worked on our AC. I'll definitely call them again for all my HVAC needs.

I trust Burrows heating and air. They do great work. They are dependable, professional, and super informative and friendly. They've worked on my heating and air conditioning over the past 15 years. I highly recommend this company.

So grateful, our furnace broke on New Years morning. We called everyone and no one but Burrows was willing to help with the part needed. House is warming up now.
Thank you! We will definitely tell all we can of your willingness to assist.

They saved me thousands of dollars on a repair/furnace replacement of the bid I was getting from another company. They found the small source of the problem and fixed it within the hour, whereas the other company wanted to charge a thousand for a different problem or sell me a brand new furnace. Thanks for your integrity and quality work! You’re my go-to guys for heating and air now!

What a great experience. Richard definitely knows what he is doing. He was able to not only answer all of my questions but he was also able to expand upon them. Very knowledgeable and definitely care about their business and what they are doing. Highly recommend them for both heating and AC repairs. Thanks for the great experience.

Strongly recommend. Knowledgable, kind, and responsive.

Excellent customer service. Technician was awesome. He isolated and repaired our heating system right before a big cool down. Now our family is happy and warm. I would highly recommend this company for any repair or installation of your heating or cooling.

Extremely pleased with this company. Prompt same day service. Adam had my AC running in 45 minutes. He checked my furnace, replaced the filter, set the timer on my thermostat. He was efficient and kind. The price was very fair. So happy I called Burrows after sweltering in the heat all day Sunday.

Dallin was amazing came to shop to eat didn’t even try and sell me but I felt like I need to hire him

Great service cleaning heating and air conditioning systems. Darrin showed me the meter reading on a capacitor that was still functional but way out of spec and gave me the option of replacing now, or waiting until it actually died. Since I don't like being without AC in the summer, I did the preventive maintenance and changed now.

Excellent customer service!! Ive never had a repair company of any kind on time until today!! Borrows showed up right on time, actually i think it was 4 min early!! They called me back and got me scheduled right away, showed up early/on time. Found the problem with my ac quickly and fixed it. Then the nerve wrecking part came.. Price.. Super affordable and very fair!!

Good customer service is hard to find now a days. I love that i found a local company who i can trust and depend on. Thank you Burrows! We will use you for any and all future heating and ac needs!

I wanted to say thank you to your Business. My AC unit went out when it started climbing to 100 degrees, this company went up and beyond and had a technician come out that day to fix it. I also wanted to give a special thank you to Dallin, he was extremely professional and knowledgeable about my issues. He took the time to give me additional advice. I would recommend this company to anyone in need of AC or heating issues.

Thank you so much Burrow's! They went above and beyond to make sure we were okay through the heat waves. The mini split in our unit went out and the technician was so friendly and personable he was a blast to chat with while he was working on the indoor unit.

Our air conditioning stopped worked shortly after midnight. With the temperatures already above 100 for the past couple of days and projected to be over 100 for next several days I was rather worried. I called Burrows first as I liked their reviews. The woman that answered the phone was very kind and said that although they were very busy that day she would see if they could fit me in. She called back to say that they could fit me in that afternoon.

Richard called me at the beginning of the stated window (1:30 - 3:00 PM) to say that he was behind on another job but could be there in an hour. I was absolutely fine with that. He arrived on time, started diagnosing the problem and had things completely fixed and put back together inside of 30 minutes. All repairs can't be done that fast but Richard definitely knew his stuff. He answered my questions and even made some suggestions about our furniture that was blocking vents. The price seemed more than fair and it was a very smooth and professional business transaction. I will definitely call Burrows again. I cannot recommend them enough. Very honest business with down to earth people.

We have used Burrows twice now, once for our A/C and once for our heater and had great experiences both times. The techs were professional and took the time to provide any explanations or answers to questions that we had. I appreciated that even with our older units they didn’t try to sell us on new ones, but did what they could to keep these ones working well for as long as they can. Dallin was great and also answered questions I had about other issues in the home and even advised on how we could fix one of them ourselves. And I appreciate that they did not bill us until they ensured that everything was working properly. Would recommend them to anyone needing HVAC services.

Recently placed an emergency call to Burrows HVAC on a Saturday night for a non-working furnace. Richard responded and arrived within an hour. He diagnosed the problem and replaced the defective capacitor quickly. Great service. Reasonable price. Five Stars!

Mike came over and fixed our heater the same day I called! His service was excellent and efficient - he even went out of his way to call the warranty service on our furnace so we saved money. I asked him to also check out our fireplace and to my surprise, it was working when I got home. I HIGHLY recommend their service.

Burrow’s came out today and looked at my furnace to troubleshoot some problems and got it taken care of so quick and efficiently. Would highly recommend their service for a affordable resolution to your heating and air problems.