Home Services reviews in Sandy, Utah

I contacted this Company in late October after I thought I had missed the deadline for my HOA's scheduled sprinkler winterization. I scheduled the service and told I would get a call one day before to confirm. I found out later that the service was not actually needed, as my HOA had in fact performed it already. A confirmation call was never made and never saw a technician at my house so I figured Greenside had just gotten too busy. A month later I received an invoice from Greenside requesting $150 for payment of services, that I never got a confirmation for or saw being performed. The water valve to my sprinkler system is in my basement, so I'm not sure how they even would have accessed the shut off valve to do the job properly.

When I called in April to dispute the charge and hopefully prevent it from being sent to collections, I spoke to Amber in the office, who was unwillingly to hear out my side of the story, and I was told repeatedly "my guys don't work for free". Amber even confirmed on the phone that the techs are supposed to call a day before to confirm, but when I referenced my phone records as evidence that no one called me, it was brushed aside by statements like "my guys are very thorough". When I challenged the idea that they never make a mistake in this process, Amber hung up the phone on me, threatening to just send me to collections over the $150. I did make the payment to avoid being sent to collections and impacting my credit score, but will be retroactively seeking recouperation of funds through the court system.

I would recommend giving your business elsewhere, where communication and customer service are valued.

Great professional work .
John - the owner is awesome 💎

I’ve been fighting weeds and lawn insects for a few years now. I used a well known company (who’s name rhymes with True Green). I was not impressed with them. Surfing the net earlier this year, I came across a company named GreenSide. I gave em a call and discussed my lawn needs. They gave me the yearly price which seemed reasonable for the amount of applications which included home exterior insect spraying. I told them to impress me. If not, I would cancel. Well they impressed heck outta me. I saw progress very quickly. Weeds and bugs are gone and the grass is very green. I also had a few sprinkler problems. Trying to find someone to come look at em has been impossible. So I thought I’d call GreenSide to see if they could recommend someone. They said yes, our tech Dave can do it. He came out the very same day. I wasn’t home at the time but he seemed to know exactly what was needed. I got home and checked the system. The adjustments are covering much better. Anytime I have a concern, I give em a call and they are more than happy to help. My lawn has not looked this good in quite a while. I highly recommend them and will definitely use them again next year.

We couldn’t have been more pleased with the responsiveness, pricing, communication, efficiency and value of Greenside. I appreciated that John offered a bid that was broken down bit by bit so we could tell him what we needed and what we could wait on for another time. The team came in here and got right to work, they were all very kind and helpful with all of my questions throughout the process. Once the job was completed, I had a few minor changes and they came right back and did them for us. I would absolutely work with Greenside again!

Update - Weeks after the job was complete we had a little dead spot on our grass. Shaun came out THE very next day to check on the sprinkler head and swapped it out to ensure full coverage for our new sod. If every contractor worked this way the world would be a better place! SO IMPRESSED!!!

Man these guys are the best! They’ve always made sure our irrigation system is up and running like champ.

This time we needed them for real mess! Hahah. We had a large fence project completed which unfortunately and understandably damaged multiple sprinkler lines as well as the sprinkler main in several places.

Tyson and Mario showed up and spent two full days troubleshooting, digging in the mud and repairing each and every pipe and sprinkler head to perfection! They also did a thorough sweep of the entire system and it’s now running smoothly.

Thank you Tyson and Mario! You guys are the best!

Also a shoutout to Elisha in their customer service. She always is amazing to work with! Thanks guys!

I was totally impressed with the technicians, Able and Ezequiel! They were amazing! They knew what they were doing and made sure that I was pleased with their work. They were very accommodating. My young dog, Dolly, loved them! She is some what presty and wouldn't leave them alone. And kept escaping to be with to see what they were up to. They were very patient and kind. If I need more work done, I will request the two of them! They did such a good job.
Thank you!

Do not, I repeat do NOT book with this company. They will overcharge and under deliver. I had to have another company come out twice to fix their issues. They’re really unhelpful and the owner is a bad man

Would not recommend Thrive to anyone. Landscaping services for our community were very poor and their pricing for snow removal was outrageous. We were charged >$3000 for one storm for a short road and 20 small driveways. They charged >$500 in salt alone. Stay away.

I live in an HOA community. I had Thrive Landscape Services put in a lot of bushes and plants around the outside of my home and patio. They were very professional, dependable and punctual. I am very pleased with all that Doug and his crew did for me. Everything looks wonderful and I am the envy of my HOA community. I highly recommend Thrive Landscaping!

Derek Martindale has done yard care for me for several years. He and his men have always been dependable and thorough whether lawn care, sprinkler system repair, yard cleanup, or with whatever he was asked to do.
I would be happy to recommend him and his company.
Arnie Butterfield
South Jordan, Utah

I used Derek and his teams help to fix the drain issue in my back yard. They took a very good care of it and completed the job on time and with a high quality.

Never had an issue since then!!

Chandler and his team took good care of my stream bed project; they were professional and eager to make sure I was happy with the results.

We have been so happy to work with Derek for years. We haven’t had easy problems to solve like diagnosing grubs and expertise in installing a French drain to solve a landscaping drainage problem. He knows his plants and has so many great ideas. Kathy Purser

Derek’s company is one of the very few I have worked with that have come through on everything they said they were going to do. His design and his work are top notch and I would suggest that anyone looking for quality work and for someone who keeps their commitments to use Derek and his team.

I have hired landscapers before when I was living in other homes and Thrive by far has been the absolute best. Derek was so responsive it almost felt too good to be true. His dates of when people would be at my house were spot on and his crew was fantastic. I honestly can’t say enough good things about Thrive and I would recommend them to anyone. My yard looks amazing and my family and dogs are so much happier!

We have been using Derek’s lawn and sprinkler crew for many years at two different houses. They come consistently and do a good job for a reasonable price. We are very pleased with their work.

Derek helped us design the landscape of our yard when we first built our house several years ago. He has a great eye and really enhanced the beauty of the yard. My favorite was the flower bed that he designed and put in for me! He is very knowledgeable, dependable, confident and kind.

Highly recommend. Used Derek and team for a few years now for weekly yard work and landscaping my backyard originally. Was recommended to me by a colleague and have found him and his team to be reliable, deliver consistent and quality work, and be very competitive on price.

Iwe have subbed and worked on projects around Derek and Thrive for years. They have been great to work with, punctual, hard working, a quality general and sub to work with. We have and will continue to refer them as a great landscape and snow removal choice.

I've worked with the owner for years, and my overall experience with Thrive has been awesome. They are professional and communicate extremely well. Their snow removal service this year has been on point for a very large community we manage. Thanks for all you do!

Derek and his crew landscaped our front and back yards and did a fantastic job. They were easy to work with and got things done in the timeframe they gave us. Their pricing was also very competitive. Derek was very helpful in the selection and design process as well.