Plumbing reviews in Sandy, Utah

Cody was timely, efficient, competent and very nice. Rocky mountain plumbing is a great company

Worked with RMP on commercial projects and have had their help on personal residential items. Great team players, quality work, very fair, and kind people.

Caleb, Will, and CJ are the best! They were very professional, friendly, and pleasant to work with. The installation was done beautifully, and they made sure everything was cleaned up before leaving. They arrived on schedule, completed the job within the estimated time frame, and the final cost was exactly what they quoted. I couldn’t be happier with the service and highly recommend them!

CJ was wonderful. He was very patient, thorough, and made sure to assess every possibility. Would definitely call this company again.

Cj was amazing! Communicated with me before he was on his way. He was very knowledgeable and respectful. He got me my price same day and perform the work as well. The work was high quality and fixed the issue I was having. Highly recommend!

My shower in my basement had been backing up from the time we had it finished 2 years ago. We had multiple plumbers and roto rooters come in to unclog the drain. But to no avail costing me hundreds. It was imperative for me to get it fixed because my parents live in the basement and I didn’t want them having to stand in all the filth. Vijay and his crew came in immediately and gave me a realistic plan of action. They cut out the tile and the concrete to the drain and then sent the camera through the pipes to find the culprit. Come to find out the end of the pipe entering into the sewer main was 75% blocked with concrete and grout from original construction. They cut the pipe and replaced with a brand new pipe and new drain. Then the flooring guys were phenomenal as well. All this took place and completed in 3 days. They cleaned up and put protection down on my carpet and floors. They left my place cleaner than how they found it. What I appreciated most is Vijay was there the whole time to oversee and communicate constantly with me. You’ll see in my attached photos what they had to do and then the final product was if nothing had ever happened. They will forever be my go to guys! Mahalo much!

Rocky Mountain Plumbing and drain were amazing! Communication was on point. CJ was efficient and did excellent quality work!

Will came to our house and within 30 minutes he had solved our problem, which is much more than I can say about Any hour plumbing. Roughly 45 minutes later the leak was fixed. He also recommended a restoration company that was spot on for the work that they have done. I liked working with Will, he was direct and to the point. Thanks Will for a job well done!!

These guys were quick and professional. CJ was so efficient and made sure that we were taken care of. They were prompt and were excellent at communicating throughout the whole process
I would definitely recommend Rocky Mountain Plumbing and Remodel to anyone.

Dusty is the BEST! I maintain 68 restaurants, and he is the ONLY plumber I trust. I have been through so much trial and error with different companies. Dusty is the only plumber ive used that is honest and reliable. He will go above and beyond to make sure we are taken care of :) we looooove dusty!!

My water heater failed, so I contacted my home warranty on 6.20.25. They sent a technician to repair it. The technician checked the water heater and asked why the pilot glass was open and if I had been relighting it. I explained that a previous technician had come for the same issue and advised relighting it as needed. The technician then diagnosed that my expansion tank needed replacement, which he performed. It worked for a while, but apparently he did a poor job, according to a third technician sent by my home warranty. This third technician said the work was done incorrectly and planned to file a claim. However, I later found out that the technician from Rocky Mountain Plumbing contacted the manufacturer and falsely claimed I removed the glass and that it was broken, which invalidated my warranty. Thanks to Rocky Mountain Plumbing, I received a rude technician and lost my warranty, and now I must pay for repairs or replacement.

I am a real estate agent and it is critical for me to be able to refer great people. A great company. Rocky Mountain plumbing fits the mold perfectly. Cade and their team are efficient, honest, and do the job right at a great value. They are a reflection of my business And I am grateful for their awesome work.

One of our bathtubs had no hot water. Rocky Mountain Plumbing came right away and diagnosed the problem and took care of it. The shower cartridge was busted and the original installers had done a shoddy job, so they fixed it up better than it was even before it broke. They cleaned up after themselves without being asked (we’ve had other contractors NOT do that) and were helpful, skilled and knowledgeable.

I will definitely hire them again for any plumbing needs, as well as recommending them to all my friends and family.

CJ at Rocky Mountain Plumbing did an excellent job putting in a new valve and replacement kit in the shower in my master bedroom. He was punctual, polite, and a pleasure to work with. In addition, he gave me a much needed discount. Excellent work!

We loved using Rocky Mountain Plumbing and Remodel. They came out fast, were professional and didn’t try to sale me on things I didn’t need. CJ was our technician and great to work with!

I am beyond frustrated with the service (or lack thereof) from Rocky Mountain Plumbing and Drain. My home warranty company dispatched them on 12/15/25 after my water heater went out. The technician, Dusty Kopperman, came out and informed us that a part needed to be ordered. He gave us his business card with his cell number and assured us the office would notify us when the part arrived.

After waiting through the holidays, I called on 1/5/2026for an update. The person I spoke with was incredibly dismissive and kept bringing up a previous appointment we had canceled on 12/11 (when the unit was temporarily working). That has nothing to do with the fact that Dusty came out on the 15th and confirmed a part was needed. Furthermore, we tried calling Dusty twice to check on the status of the part, only to find out he has blocked our number.

They scheduled an appointment to install the part today, 1/9/26, only to not show up. When my husband called today to find out why they missed the appointment, the representative actually yelled at him over the phone. To make matters worse, the rep told my husband that they were "talking about us in the office" and saying how bad they felt for us. It felt incredibly degrading to know we are being gossiped about as a "sad story" in their office while they simultaneously refuse to actually help us. Why lie and set an appointment if you don't have the part? Why provide a contact card only to block the customer? It has been nearly a month since our initial service call. I am currently pregnant and living in a house with no hot water. This company has zero urgency, zero communication skills, and zero basic respect. Avoid them at all costs.

EDIT in response to the owner: This response is incredibly dismissive and factually incorrect. You are attempting to blame a "lack of authorization" for the delay, but we were the ones waiting on YOU to follow up as promised.

*The Timeline:* You claim you "didn't receive authorization" until January 5th. Dusty came out on **12/15**, gave us a card, and said he would order the part. We were never told we needed to provide further "authorization." We waited patiently for the call YOU promised to make.
*The Blocking:* You completely ignored the fact that your technician, *Dusty, blocked our number* when we tried to get a status update. If you were truly waiting on "authorization," why block the customer who is trying to get answers?
*The Conduct:* You claim your team was "professional and empathetic." Yelling at my husband on the phone and admitting to gossiping about us in your office is the opposite of professional. It is degrading.
*The "Manufacturer Delay" Excuse:* You blamed "extended manufacturer delays" on Rheem parts. Interestingly, we contacted a different company 1/9 and they have the part sitting right in front of them. They will be here on 1/12 to fix what you couldn't (or wouldn't) do in a month.

This reply is just more of the same: zero accountability and more finger-pointing. You are more concerned with your "image" on Google than actually providing hot water for a pregnant woman in the middle of winter.

CJ was professional, courteous, and informed. Appreciated the notification of them arriving 30 minutes prior to my appointment. Specially loved when he finished. He cleaned everything up and explain to me what I needed to do for upkeep and explained the warranties. Loved that he communicated any extra expenses and why it would be best for my house.

Had some warranty work done on a water heater I purchased from Home Depot. Rocky Mountain was excellent to work with. Clear communication on timing and they arrived at my home exactly as they said. CJ took great care of us, explained the issue, repaired the issue quickly along with a few other problems that got our unit back up to code. I will definitely use them for future plumbing needs.

I had such a great experience with Rocky Mountain Plumbing and Remodel! CJ showed up right on time and was super friendly, clean-cut, and professional. He knew exactly what he was doing — found the problem fast and had it fixed in no time. He was kind, respectful, and easy to talk to. I’d trust him in my home or business anytime and feel totally confident everything would be done right. Highly recommend CJ and the team!

Dusty and Conner (might be messing up his name) were professional, quick, kind and friendly. Did a good job, got our water heater replaced same day. Couldn’t be happier

I used their service through my home warranty, and they did a great job. CJ was professional and friendly and I liked that he explained to me some maintenance tips to keep my plumbing running its best in the future. I would call them again, even without going through my home warranty.