Reviews of local pros in Sandy, Utah

After our first appointment was a complete no-show (they left a message saying there was an emergency) we had to setup another appointment for three days later, only to have a complete no-show again, this time with no message or explanation. When we called to find out what could be done, they said someone in management would call us right back and (surprise!) we never got the call. Completely unprofessional and unacceptable. Now we are to the weekend and will have to pay an extra emergency fee to get someone out from a different company to fix our AC.

If I could give zero stars I would!! Do not hire this company. (If they are still in business) A bunch of “professionals” who have absolutely no idea on what they are doing, sell you on equipment using scare tactics, and cut corners doing installs. They rip you off and it will cost you more money in the long run because you will have to hire someone else to get the job done right!

I'm not sure if the company is still in business, but they do not answer or return any of my calls now, and have failed to show up for an appointment. I had an awesome experience with them up until several months ago (which is why I'm giving two stars instead of one), when they seemed to drop off the map, communication-wise. Hopefully they are still in business and can restore their communication back to the same level of excellence it was at previously.

Our ac suddenly went out so we called All Purpose and they sent Jordan out to home. He was very professional, thoroughly looked at my ac, took the time to educate me on my problem and provided multiple options that met my needs. The prices were very reasonable and the whole process was as stress free as possible. Jordan even went the extra mile and helped me put a fence around my ac (at no charge even) I will definitely be calling All Purpose in the future.

Hands down the best. I called the day before Thanksgiving in the morning and they were at my house few hours later. Jose (the technician) checked all the possible things that made my furnace to stop working. He explained to me what he was checking for. He gave me some tips on how to maintain my unit working better. Jose was very professional.

Jose was amazing. He figured out the problem with our furnace and made the repair faster than expected. Friendly service with great prices. I recommend this company and Jose to my friends and co-workers.

My experience was great! My technician explained everything he was doing and what was causing my issues and how to prevent them in the future. He also presented multiple solutions and worked out what would work best for our budget. We also coordinated to navigated some complicated scheduling shenanigans to get the issue resolved ASAP. Thanks Jose for the painless experience!

Jose B. Came out and really went through my whole System determined to properly diagnose my System. I was very impressed by his knowledge and the way he thoroughly went through it. I highly recommends this company. This is the second time I have had them service a System, and both times, they have been honest and didn't try to sell me something I didn't need, and got me up and running. Thank you Jose B.

I scheduled an AC tuneup and it was great! Jose was extra helpful and even made sure that my furnace was working okay! Very friendly and gave me great tips to maintain our AC! Highly recommend!

We hired All Purpose to re-pipe our entire house and replace our old hot water heater with a tankless water heating system with high quality filters. Brent was great to work with. He completed our complex project (the house is 65 years old) on time and within budget. We appreciated the professionalism of the All Purpose team.

Jose arrived promptly. He went right to work- diagnosing my air conditioning problems. He explained how we needed to solve the problem. He was respectful, tidy, and considerate. This was my first time using All Purpose Heating and I definitely recommend them.

After coming home from a tow week trip, our air conditioning was dead. A call to All Purpose was immediately responded to. They worked tirelessly in 100 degree heat to install a new system to ensure we were not without cool air. They are diligent, efficient and entirely trustworthy. I will recommend them to any and all - and will use them for all our future needs.
Alan & Joan Cruickshank, SLC

First company able to respond to call to repair AC on a Saturday. Arrived promptly and fixed the issue. Tech was friendly and helpful. Wife wished they would proactively cover shoes when walking on carpet instead of having to ask.

Received list of additional/optional items for maintenance, but not pressured to pay for them.

Knocked off stars for billing. VERY aggressive bill collecting. After service was told that I would be contacted by billing to receive an invoice as their system just changed and he couldn’t even take payment at the time. He showed me the amount ahead of time, for the service need plus the list of extras. They use a book to show you the pricing, and their members get better pricing. You become a member with repeat service. I think members get regular pricing and fire drills don’t, but what can you do when AC goes out and it’s 95 outside.

Received call Monday asking for credit card for payment. I was at Dr. appointment and said I hadn’t received invoice so they emailed right over and asked if I saw it and I could pay right then. I said I was at an appointment and was asked when it’d be over and if I could call back and pay right after. They felt really desperate to get paid. They called an hour later to follow up, which I didn’t answer. The tech called me the next day about the bill and left a message which just got on my nerves. 30-days is a normal turnaround for bills, or say payment up front. I answered to the “owner” a week later and paid. Said they had tried reaching me several times as if I hurt their feelings? They accept card and everything, they just treat you like your debt is in collections or their family will go hungry without your immediate $500 payment. Just felt tacky Walmart quality service.

Probably would have been five star review if they had way to accept payment on the spot. Undecided if We want to be in their membership program.

All Purpose has been doing maintenance on our heating and air for about a year. When they discovered that the heat exchanger on the furnace was failing, we got bids from other companies but came back to All Purpose for the purchase and installation of the new furnace. Their bid was the lowest and included ongoing maintenance, so I know I won't have to put out much money on the system for quite a while. They've always been prompt, courteous, thorough, and patient about explaining everything to us. And they all wore face masks through the whole process.

These guys were amazing! I feel like they went above and beyond. My ac had froze up and I really didnt know what I needed to do. I called all purpose heating and air and they were able to come out to my house the same day! That in itself I thought was awesome. Brand is the technician that came out for my service call. He was polite , friendly, knowledgeable and professional. He explained everything to me in detail and taught me more about my system that should help me in the future. He looked over my whole system after he had fixed the problem, he pointed out that our water heater and furnace venting was installed incorrectly which could have let to carbon monoxide poisoning or worse. Thank you so much for your help and preventing a possibly disaster from occurring!

All Purpose came the same day I called for service on my furnace. Jose was the comfort specialist that I had the privilege of working with today. He explained what was wrong with my furnace and what parts and services were needed to repair my furnace. I would highly recommend doing business with this company!

Everyone we have worked with and been in contact with has been awesome. From the first person who did our inspection, to the crew who installed our new furnace. Office staff was great too. Highly recommend them for your HVAC needs.

We had Jose out to do an AC tune up. We have never had such a great technician. He was kind, thorough, and addressed all of our concerns. He offered clear options to fix our loud compressor and even offered a follow-up from a supervisor if we need any other services. We were blown away. This was a fantastic experience.

All Purpose Heating and Air was very professional and prompt. He arrived earlier to the appointment window, which was great because it was 95 degrees outside and our AC was not working. The technician, Jose, was great, He took his time to explain what was wrong with our AC unit. He did a great job and was extremely pleasant.

I signed up on Angie's List to have someone diagnose a supposed error light on my Rheem furnace. All Purpose was the first to call and had a truck out within 2 hours of the call. Jose came in and troubleshot the problem and was able to explain what he was doing and why in terms that I could understand. I felt he was very knowledgeable about my system and didn't try so sell me something I didn't need. I will definitely recommend All Purpose Heating and Air.

I had Brent from All Purpose Heating and Air come out because I was having a ton of issues with my sprinklers in my side and front lawn. He assessed the issue quickly and gave me a reasonable price to replace my damaged sprinkler system and got it all installed beautifully might I add on the same day. I will be using this company again for all my plumbing and hvac needs. Five star experience i would recommend these professionals to anyone else need in need of service. Thank you All Purpose! 👍. (photos of install below) file:///var/mobile/Library/SMS/Attachments/57/07/07A434B8-A8BA-4C94-92B1-40D563810C0B/IMG_1102.HEIC