Reviews of local pros in Tooele, Utah
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The people at Wasatch are incredibly kind and great at what they do. Allie went out of her way to get us on the schedule and the tech ( who's name I can't remember at the moment) was absolutely wonderful. They went above and beyond to get our AC working without breaking the bank. I couldn't recommend them more!
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Huge shout out to wasatch heating and air!! My ac went out yesterday and we hit record temps! Not only did they come and fix my ac to save me, but they were awesome about it, they explained everything to me to help me understand the problems.. my 2 young sons were also extremely curious about everything and they were awesome with them!! Thank you guys so much!
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Owned and operated by an amazing human, he only hires the best, does the absolute best in a timely and efficient manner. I definitely recommend Wasatch Heating and Air for all your needs this summer and in the winter months to follow. 10 out of 10
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Awesome company. Called and got same day service. My kids and I were freezing without heat and Nick Nash, showed up, cleaned the furnace, diagnosed the problem and we were up and running within an hour. He gave us detailed information on the issue and how to extend the life of our furnace. Would definitely recommend!! 👍
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HUGE SHOUT-OUT!
We were without heat overnight on Monday. Based on FB recommendations (thank you) I contacted Wasatch Heating & Air for help first thing Tuesday morning and got a response right away. I spoke with Wayne (owner) and he worked us into thier busy schedule. Service tech Gregg came out and after several trips resolved the reoccurring issue, finally after years! But that's not all, during the service call I brought up a concern due to a poor furnace install 5 years ago that continues to cause problems. (This install also resulted in the reason I called Wasatch in the first place). Due to the severity of the second issue Wayne came back later with Gregg. He ended up pulling out and disposing of a trashcan full of insulation material that was disintegrating, (it was original with the house and should have been replaced with metal, we were told the insulation was fine-cheap tactic), also he noticed the coil wasn't replaced as should have been, the AC was jimmy rigged instead of installed correctly, and the furnace filter box was built in such a way that the filter was hardly working, hence lots of dust in my house and furnace, even tho I regularly changed the filter. They sealed up everything tight and my furnace works GREAT!
Bottom line, don't go cheap, go with the pros!!! Wasatch knows what they are doing and I will have them back in the spring to fix all the issues from the original install of which we thought we were getting a good deal...ugh!
BTW, Wasatch did all of this for one service call at the going rate!
Be careful who you choose for your HVAC needs. Redoing incorrect work can be costly and unnecessary. HVAC is not something to scrimp on, especially with Utah seasonal weather. I wish we had found them sooner!
Choose the professionals who have decades of experience. Thank you Wasatch Heating & Air!!! You'll be my go-to guys from now on!
P. S. I wish I had taken a picture of the unit before they sealed it up. -
Pricing for a whole New furnace and air conditioning was much much cheaper than anybody else. Same quality, same equipment, and fast delivery and installation. I wouldn’t go anywhere else.
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Incredible service experience. Kurt came out from Wasatch heating and air and quickly diagnosed two separate issues I was experiencing with my AC not blowing and a gas smell noticed from the same furnace. Quickly determined and replaced a faulty part (Even with the system being 27 years old) and found the gas leak with my pilot light ignitor that has been leaking for who knows how long. He had to order the part of the pilot light, but turned off my gas to the furnace to ensure we weren't taking in any additional toxic gas in the air inside our home. Scheduled me about 10 days later when the part arrived and was in and out in about an hour after replacing the faulty pilot light ignitor, verifying all was working as expected as I tested all the functions of the AC, heat and blower. Walked me through how my system works and then reverified with a sniffer tool that there were zero detections of gas. Can't speak more highly of Wasatch Heating, but a special thanks to Kurt who was the most courteous, professional and knowledgable service technician I've ever dealt with across any industry! Unforgettable positive experience!
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These folks have done work for me, and Because of my business dealings I've had the opportunity to observe them on a number of jobs. They arrive on time, stay until the work is done. One of my team had a mutual late night scare with one of their techs when they bumped into each other while working late. :-) They also run a very, very clean site, and show up with EVERYTHING they need to do the job properly. They aren't running back and forth on your dime because they forget stuff. I've watched Nick Nash and his techs rip out and replace old units, fix stuff, troubleshoot etc. I feel very comfortable recommending them for any home or commercial job!
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Really appreciate their staff and professionalism in their work every time I've needed them. Today's morning emergency (Heater stopped working sometime in the middle of the night) was no exception. They arrived a few hours after opening, quickly diagnosed the issue, identified the part that failed, replaced it under warranty and I thankfully have heat again in my home! Appreciate how prompt and dedicated the owner and staff are to their customers. Will absolutely continue to use them for all my home HVAC needs!
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Above and Beyond, the service was and continues to be second to none. I use Wasatch Heating & Air both for our home in Tooele county as well as our businesses in Salt Lake City.
The service technicians know what they are doing, able to find the issues and make recommendations for a solution. It is fixed right the first time, this is such a relief now a days with other companies trying to just get to the next job. Wasatch Heating & Air up graded our whole building when we moved in
It has been great working with them over the years. We will always call the best to get the job done right. -
I'm glad I called Wasatch heating and air conditioning. They sent Nick Nash out. When my furnace was not working. He was here in a very timely manner. He found the problem got it fixed and even taught me how to maintain it a bit better. I will be calling in June to have a tune up on my air conditioning since he did such a great job.
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Wayne was the absolute best to work with. He did a fantastic job. His customer service was great, was willing to look at our furnace after hours on a Friday night and worked directly with our tenants. Felt like he was very honest in his assessment, which is the very most important factor when dealing with HVAC.
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Wayne, Dallas and Nick did an amazing job from start to finish! Completely overhauled my entire system and upgraded to a new AC and furnace. A+ for the overall price and experience.
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This is a great company! Wasatch Heating and Air Conditioning came to our house the same day we called. The tech found the problem why our air conditioning would not turn off. It was a small part and the guy said it would only take 10 minutes to fix and it really wasn't that expensive. I had him fix it and everything is working great for the past month. I would definitely call Wasatch again.
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I would never consider using anyone other than Wasatch Heating & Air! They are honest to a fault, operate with extreme integrity and genuinely nice people. I have a home in Salt Lake and live out of town. They know my property, provide me the best advice on my HVAC system and never try to push me towards something that would make them more money. They let me know just to keep maintaining my existing system and when the time comes, to replace it. This company is the best, don't look at any other place, this is the one you can trust!
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Nick from Wasatch came by and looked into our HVAC open limit switch. He was very knowledgeable, throughout and most importantly honest. It was very nice to find someone trustworthy and transparent. Based on what I personally saw Nick do, the depth into which he had to go into our HVAC to clean it, those other company who offer those cheap services are really doing nothing. I will reach out to Wasatch again with any HVAC issue.
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Wasatch hearing and air is amazing!! Prompt reasonable service!! They are professional and always give exceptional service. The owner Wayne Margetts goes above and beyond in everything he does!! I’d give them 10 or more stars if I had a choice!!
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We noticed that the hot water heater wasn't working the night before. So, I called a few places first thing this morning. Many didn't answer, one could get me in the next day.
However, Wasatch Heating & Air stepped up to bat and serviced the hot water heater the same day, actually that same morning. Within the same of hour of me calling! Call it a stroke of luck...for the same day service...
The lady I spoke to was awesome that took my info! And Gregg, service tech was awesome as well! Was in and out within 45 min getting the job done! Being an easy fix and I think! -
I’m absolutely taken. If you are having problems with heating or cooling, you need to call them now. This company and its employees; hands down some of the best people I have worked with. The secretary Aly was so heartwarming and welcoming when I called their place of business. The technician Gregg, very wise and efficient, super nice guy. I gave them a complete mess from a previous technician that shorted my whole heating system. When Gregg noticed how bad the damage was he immediately called the owner. To my surprise, the owner Wayne personally came to my home and diagnosed and assisted Gregg. Wow, that really shows you how much these people care about the customers. Hands down, I will not call anyone else to work on my system ever again. I just saved them to my IPhone permanently. Please call them, fair price, honest and reliable. Yes they are professionals, trust me, I had two “techs” almost burn my hone down. This company saved my home, now my little one is nice and warm before winter. Thank you so much Wasatch team! By the way tell Wayne my WRX will smoke his 71’ Ford! Haha! Thanks so much again.
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Without a doubt the BEST in the business. Easy to set appointments and the service was very professional. Alex was and continues to be so polite in setting up appointments have saved us money, time and headaches. We had a whole home humidifier installed by Wasatch Heating years ago and have used Wayne and Wasatch for any heating and air conditioning concerns. If want a company that will take the time to answer your questions and find best repair/replacement without being taken advantage Wayne at Wasatch is the company!
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Fantastic service! My AC was out and I called on a Monday morning to get an appt. They said the tech would be over that day, between 12 and 3p. Well, 20 minutes later, I get a call from the tech (Kurt) and he's available now. It's, like, 90 degrees out and my AC has been dead for 3 days, so YES, please come over now! He fixed the issue and I had cold air in my house within 10 minutes. So happy! And the cost was absolutely do-able.
Wasatch is fast, professional and courteous. Tech was conscientious of my dog and opening my front door so she didn't get out. He provided follow up information and some long-term things for me to think about. Can't recommend these guys enough!
And they're Local! That's the biggest reason I called them. And I'll call them again when I upgrade my system.