Home Services reviews in West Jordan, Utah

I had a contract last year with TruGreen, but the chemicals involved troubled me
I did not contract with them for 2025, but they still come out and bill me anyway. I never want to see them on my lawn again! What do I have to do? I can't even fight with them because they sneak in, do part of my lawn, and sneak back out. I feel violated!

The technicians are always nice & do a great job, we appreciate your service

TLDR: Don't sign up unless you want to spent hundreds of dollars to be spammed and gaslit.
Full Story:
I really hope that someone at TruGreen sees this. But if you're considering using their service this is your warning to look elsewhere. I paid for a seasons worth of weed control and grass fertilization and all I got were headaches.
1. once you sign up you get spam calls non stop
2. If the product isn't working they just make up reasons and try to upsell you on other products. They straight up lied to me and said I had aphids in my tree but had no proof and when I called them on it they changed their story.
3. If the product doesn't work they make you chase them to get someone back out to spray but it does absolutely nothing for your lawn.
4. I also feel like I am now seeing weeds that I wasn't seeing before but somehow they introduced.

I gave them a whole season to make this right before I was going to write this but April through October did absolutely nothing except waste almost $500. Do not trust this company and if you hear anyone saying they are considering it tell them to explore their options because this company is absolutely horrible and do nothing for their customers. Never before have I been so disappointed and frustrated with a product.

After my visit today on July 28, I’ve changed my star to reflect five stars. This was changed because of the gentleman they sent out to my home to evaluate my lawn and explain what was going on. The amount of customer service he showed me was enough to keep me as a customer. I believe his name is Adam and if I’m correct, thank you very much, Adam.

This application was a redo application after the previous applications did not cure a spotty lawn and broadleaf weeds. I will have to wait and see how the redo comes out in a week or two. TruGreen was responsive in sending an agent to redo the lawn and weed control.

TruGreen does what they say they will. They kept me updated on where the technician was and the approximate time he would be at my home so I could make sure our rabbit was going to be safe while they sprayed. After finishing they let me know so I could let the rabbit back in her cage and she wouldn’t have any harmful fumes. The product is amazing and within 24 hours the weeds had started to wilt and die.
TruGreen goes above and beyond in todays world honesty is rare and we are glad to find a company who has old fashioned values

I am very pleased with my TruGreen lawn. Rick does a great job and keeps me informed of what my lawn needs to make it even better. We are working on the infested spot in the left center, meanwhile the rest looks great.

Came to my door to inform me he was spraying today even though it had rained and is to continue to rain . I went to lock my gates and South side gate was wide open glad I had gone and checked or my dog would of taken off .He (my dog) not aloud in the front yard for fear he will run away. So far happy with my service.

Michael was fantastic! He took the time to answer all my questions and concerns, and explained everything in a way I could understand ! He had a rough day as his truck broke down, and he apologized for not getting here sooner, yet he was still very pleasant, and courteous even after sitting in a hot truck for 2 1/2 hours! I really appreciated his information, his help and advice. He is a great Representative for tru green!

ZERO stars! I had a lawn tech (Ben T) show up to do a service on my lawn and I was in my backyard. It was raining so I assumed when I saw him on my ring camera that he would reschedule. Instead he went across my lawn (less than 30 seconds) and then stuck a notification on my lawn saying it was serviced, emailed me a notification that my entire lawn was serviced and drove off!!! The work receipt even claims he used 13 pounds of fertilizer on 4300 square feet of lawn. We have been a long time customer of TruGreen and I am disappointed in the dishonesty of one of their employees. I will be taking my business elsewhere.

My wife hired TruGreen to take care of our crabgrass. The salesman said they would come out in a few days and put down a pre-emergent. TRUGREEN DID NOT SHOW UP! They came out a month or so later, too late to lay down the pre-emergent, and skipped that step. She complained several times wanting to cancel the contract (since they didn't deliver as promised) and get our money back, instead they came out and used a GRASS KILLER on the lawn. I now have large sections of dead lawn. WE WILL NEVER HIRE THEM AGAIN.

Our yard has been a constant frustration since moving into our home in Saratoga. The dirty lake water and the mountain behind our home continues to cause multiple weeds in our yard. We added a $2000 filter and tried to fertilize on our own without any success. Finally at wits end I hired Truegreen. I won’t say the weeds are 100% gone but they are about 95% and the grass is healthier and softer.

After having a contract with Trugreen since the wintertime, it is now July 23, 2021 and our lawn has never had more weeds. Trugreen has not been out to perform service since the first week of June. Half our yard is full of clover weeds. DO NOT USE TRUGREEN

Awful awful awful I signed up for yard and mosquito treatment and my yard has never looked so bad. I have 6 dead spots and the mosquitos are worse than ever. When i called they said I should've called to set up a re treatment, no yall should use quality product so I don't have to call to tell you that my yard looks awful. Biggest waste of money

The name should be more like tru YELLOW, not only can they not get rid of a few weeds but will actually turn your grass from green to yellow. We gave them 3 months to make the lawn look better but actually don’t think this location has competent lawn experts. We had them come out And access the lawn several times but with every one of the applications it lawn got more weeds. Below is a picture of their wonderful yellow grass after one of their lawn applications.

Tech was super nice and knowledgeable , very respectful of the property , moved all furniture that was in the way and put it back. Finished the service in a timely manner and was very profesional

Their service seems okay so far. They spam you via text and email soliciting feedback and comments, so here I am to say I have better things to do than engage in multiple duplicate methods of providing and managing messages that I am now inclined to ignore and delete.
One of their competitors just came by seeking my business just after they provided their pest service, and pointed out multiple wasp and spider nests in my windows that were missed. To their credit they have rescheduled a return visit.
I tried communicating this last problem via their chat service in their app. The app terminated my session while I was typing in my problem immediately after noting that I was still typing my comment in.

So far things are great but this is only my second treatment with this company. I do feel there are to many surveys to fill out!

Ian knocked on our door when he came. He quickly went to work. He left a sign when he was finished. Ian is a good worker. Brad was in the Army for 20 years. We have never received a discount. Is it possible to receive a military discount. We would appreciate knowing when the next service will be done

My Lawn has never looked better. I like true Green- Reading all the other reviews wow I don’t get any of that… My lawn looks fantastic. They’re always kind polite courteous. They do what I ask.- Great, great great !!!

It looks like a good job! But we will have to let the lawn tell the story that's not going to happen right now! They did just what I ask and put a little more seed in the bald spots and did a fair clean up