Reviews of local pros in Northfield, Vermont

We had Anna and her team provide a deep clean of our 30,000 square foot office building. From the beginning, Anna has been responsive to emails, meeting dates and sending over insurance info, etc. On cleaning day, her team was on time and thorough. They got to everything we had asked them to do and the office looked, smelled and felt clean and cared for! Thank you!

Placed an order for heating oil while is 0 degrees. Dispatcher said they came a knocked. Wife says no one knocked, dog didn’t bark indicating no one actually came and I didn’t see any tire marks indicating a vehicle has come.

If they really did come they would have seen my window is frozen and that we have no heat.

Was told I would have to wait a week before they would come back out. Cancelled the order and will be using a different company next season.

Moral of the story, don’t run out of heat mid winter because whites heating oil will not help you

Very greedy company. My children will be in the cold this weekend. Ill never do business with them again

I love this company. They have always been wonderfully professional. The gentlemen installing our furnaces in our apartments were amazing fast quality work. They prepared everything they day before in all 4 units and then installed all furnaces the next day in all 4 units, in the cold with no complaints all employees working wonderfully together. And Jessica always so sweet… great way to call a company and speak to such a sweet woman. Always informative and helpful and friendly. Benefits of using a small locally Vermont owned business ❤️

A 5-minute "service call" shouldn't cost over $200. It just shouldn't. One wire was reattached. I would have been happy to pay a reasonable price for the service, and expressed so to White's directly, but they chose instead to stand by their outrageous invoice.

In response to the owner, that is in fact not what happened. I made it very clear it was not an emergency service request and the technician came a few days after the phone call. The furnace is for backup heat only, the home is heated with wood, so I was never without heat.

It's true the technician did attempt to troubleshoot the issue with me during that first phone call, but there was not a follow up call. I did request the technician to come take a look and was prepared to pay for the service. As it turned out, the technician screwed in one single screw, reattaching the thermostat wire that I failed to notice. I take responsibility for that, and was glad to have it "repaired", but does screwing in a single screw justify a charge of over $200?? And what was the Hazardous Waste Fee for in this case??? I apologized for essentially wasting the technician's time, to which he responded it was no big deal, it was on the way to the next job.

Again, I am more than happy to pay people for their time and pay well, but I also don't expect to be gouged as I would never do that to my own clients. The owner and I spoke about the issue, and he doubled down on the charges. For my part, building relationships of trust and respect with clients is most important, but perhaps that's not so for White's Heating.

We have been customers of Whites Heating for almost a decade. Always prompt oil deliveries. This year we needed a new oil tank. When the tank was being replaced the three services technicians were beyond polite and respectful of our property and belongings. They went above and beyond to make sure our house/business was kept clean while they worked. They needed to move a few rugs and wall mounted shelves. Upon completing the job they put everything back together exactly the way it was before. Could not be happier with the service and experience we have had with them. Highly recommend

I've been with them for 16 years. Very honest company and the owner is a great guy.

I would like to say a very huge thank you to the team at whites. Ray an Casey have been amazing to work with they go above and beyond. Very respectful and they don’t leave you in the dark they explain what’s going on. They have spent many hours here at my house and I honestly can’t thank them or the rest of the team at whites enough. Your work and your time is so appreciated. So thank you guys so much also huge thank you to Matt who’s also came and helped. You all are appreciated so much

White’s Heating truly has the best customer service. Our furnace kept shutting off—even though it had been cleaned just two months earlier—and at first we thought maybe the oil tank was reading wrong. We added oil, but the furnace still kept shutting off.
I spoke with Pat, one of their service techs, and he was absolutely outstanding. He walked me through everything on the phone, and we thought we had it running again. Pat told us that if at any point during the night the furnace stopped and we were cold, to call him. He even called the next morning to check on us, which meant so much.
The furnace had shut off again, and Pat came right out. It turned out to be the igniter, and he fixed it quickly. I have never experienced customer service as good as what he provided. This is exactly why we continue to use White’s Heating—we never have to worry about the service they provide.

I highly recommend Horizon Plumbing and Heating. They were fast, very knowledgeable, took the time to explain details of the repair and were reasonably priced. You can’t go wrong calling them.

Plumbers were prompt, courteous, and did great work. Will absolutely use their services again!

Always super available and very professional. I would highly recommend. Love how they take pictures of what they have to do and keep you involved with the process.

Jason and team are awesome! Sent an inquiry through the website and he replied super fast to schedule an appointment. He came over for a cleaning and to make sure everything was in good shape. Can't recommend them enough, he really takes the time to explain everything and is incredibly thorough. You're in good hands with horizon!

We came home to no water pressure. Jason called back, after hours, within minutes and came out the next morning. Had the problem fixed within a few hours. Great service , highly recommend!!

We recently had home renovations done that became unhinged. No working kitchen, a broken water heater, no heat. If you can think of it, we are living it. A complete nightmare. Jay and his crew quickly became the heroes in our story.
I gave them a call after they were recommended to me from our town facebook group. I left a voicemail and received a call back within 10 minutes.
I explained our emergency and they were out bright and early the next day. After looking at our ancient water heater, they made a plan.
They fixed our oven so we could eat, and then went and purchased and installed a temporary tank while we waited for our new system to be installed. Solely out of kindness, so we didn’t have another day with no warm water or heat.

We have a beautiful new tankless system, a working oven, dishwasher and fridge. Oh, AND washer dryer hook ups. More to come in the future (sorry guys). We cannot recommend these guys enough.
10/10 crew
10/10 work

Professional, reliable and fast

Best plumber's in Vermont. Always courteous, professional and reasonably priced.

Super knowledgeable, great timely service. Highly recommend.

I don't think they're open for business. My phone calls have not been returned and when I tried the email, it was returned as undeliverable. (8/16/2022)

Very helpful with a major plumbing issue

We use Mark and his team for generator maintenance. Super responsive and less expensive than competitors. We are VERY happy.