Janitorial reviews in Alexandria, Virginia

Tonya is a pleasure to work with. Her workers are there every week, going on 10 years now, and she comes to inspect them regularly to keep them on their toes. Any issue I have had has been resolved within a week. Highly recommend!

Loving my pets means I need a reliable carpet cleaner, and Chappell's Cleaning Services is excellent. They are thorough and ensure that all pet stains and odors are completely gone. My carpets haven't looked and smelled this good since they were new! From the moment I reached out to the final invoice, everything was handled professionally and efficiently. One of the standout aspects of Chappell's Cleaning Services is their excellent communication. They are prompt in responding to inquiries and keep me informed throughout the entire process. This level of transparency and responsiveness is rare and highly appreciated. I also love that Chappell's Cleaning Services is a family-owned business. There's a personal touch and a level of care that you don't often find with larger, corporate cleaning services. It's an honor to support a family-run business that takes such pride in their work.

Absolutely SUPERIOR service! Tonya and Jeffrey helped my company clean one of my client's condos with same day service and made my customer extremely pleased with their professionalism and results. They are, without a doubt, the go-to professional cleaning service company in the DMV! 100% will be using them again!

I recently had an “emergency” carpet situation - brand new carpet has just been installed in my condo, and less than 24 hours later, an incident caused dirty black water to spill on it. We called Chapelle‘s cleaning services, and they responded quickly, even coming out after normal business hours. They were able to clean the spots completely out of the carpet. I’m so grateful for the prompt professional service and would highly recommend them to anyone in need of quick reliable carpet cleaning!

I’ve used Memento Clean for my Airbnb for over a year, and Diego’s team is fantastic. Finding a service in Northern VA that is both reliable and reasonably priced is rare, but they consistently deliver a spotless, guest-ready home. If you need a professional, high-quality team you can truly trust with your rentals, I highly recommend them!

I’ve had a good experience using Memento Clean for my Airbnb. They’re super responsive, fast, and reliable, which makes managing turnovers so much easier. Highly recommend

Always prompt, very thorough, and as a bonus, super nice.

Absolutely excellent cleaning service--meticulous attention to detail and completely trustworthy. Highly recommended!

A wonderful experience in all facets of their service. From the friendly customer service to the meticulous clean itself. I've found the company very easy to deal with, flexible and overall of very high quality. I highly recommend!

Had a great experience in my first year of business with them, but unfortunately cannot say that anymore. I have moved to another service and was sad to see the disinterest from JWD's new staff in keeping my business, after numerous emails and opportunities to keep it.

The best thing about JWD is Diana, their office manager and coordinator. The cleaning crew is wonderful too, but having a friendly and responsive dispatcher to communicate with on all things cleaning is a big value-add.

I contacted JWD and set up a maid service to clean my husbands old apartment, from the office staff who helped me schedule my appointment to the amazing cleaning crew we had an A+++ experience! The ladies were very professional and worked efficiently to completely turn our place around! We were so happy we have scheduled a recurring maid service and the price was unbeatable for the quality of service we received!

Amazing experience! I needed movers last minute after another company cancelled on me. Diana, the office manager, was so helpful! When the movers got to my apartment they were so nice and worked super quick it only took a total of 1 hour and 30 minutes to move a whole bed set, living room set and kitchen table to my storage unit. The price was super reasonable too. I would definitely use this company again!

Very reasonable prices.

Excellent cleaners. They met all my expectations!

They were able to get a big project done very last minute. They are awesome!!

The crew left the place ready to move in. They were also able to remove all the garbage that the previous owner left behind , they shampoo the carpet, clean out the walls, windows, fans, bathrooms, ans kitchen appliances.They were very efficient.

The service was immaculate! A job well done. They even accommodated me when I called needing next day service. I highly recommend this team of professionals.

Very thorough on the initial evaluation process of my facility. I’m very please with the services they provide and would recommend them to anyone in need of commercial cleaning services

They were prompt and ready to get to work. If you have any questions/issues they will resolve with professionalism and a great smile. The end result was a clean and fresh home.

I've been trying to contact this company for the last two days. Each time, I'm told that someone will call me back to discuss an estimate and I'm still waiting for a call. At this point, I'm going to go with another company. If they can't return calls, then I'm skeptical about scheduling anything with them. So unfortunate...