Cardinal Plumbing Heating & Air Inc

Excellent experience as a new customer of Cardinal! From the intake conversation with the receptionist, through the scheduling process to accommodate my day, to the inspection and advice by Jake, a thoroughly competent and knowledgeable plumber (who put shoe covers on the minute he stepped inside my home), the Cardinal experience was 5 star. Jake suggested several money saving tips I should try to alleviate my plumbing concern before we resort to costly repairs. Additionally, I signed up for their yearly maintenance program and they will call me to set up two seasonal HVAC inspections as well as a check of all plumbing fixtures to ensure they are in good working order. So delighted to know solid, small businesses companies like Cardinal still exist!!

Willie came to inspect my two upstairs toilets that I suspected were ghost-flushing every so often. He replaced one flapper, but said he would have to go to a supplier to get the other flapper since it was a different kind. He also explained that the best course of action would be to do full tank rebuilds for proper and lasting repairs. I told him I would need to think about that. In the meantime, he put blue tablets in both tanks to check for leaks and there was no charge for the visit since there had been prior delays. I think this is very decent of Cardinal Plumbing and terrific customer service on their part. I would highly recommend them!!

Cole and Chris were great. Very polite, helpful, knowledgeable and sympathetic to the issues we had with our install.

He did everything he could to resolve the problem. While he didn't have everything he needed to resolve the issue he worked with his manager on next steps to ensure we have a plan that will help reduce the noise coming from the AC unit.

Cole should be recognized for his work and the way he interacts with customers should be a standard for other technicians at Cardinal.