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The Gentleman Plumber
About the business:
At Alexandria's The Gentleman Plumber, we understand the frustration that comes with a leaking faucet or clogged drain. We are more than just plumbers; we're your reliable partners in maintaining your home's plumbing system. Our expertise spans across various plumbing services, ensuring we cater to all your needs under one roof.
From fixing that persistent drip to handling complex pipe issues, we bring professionalism and precision to every job. With a customer rating of 4.9/5 based on 110 reviews, our dedication to quality workmanship is evident. We proudly serve the Alexandria community, ready to tackle any plumbing challenge with our skilled team. Trust us to keep your home's plumbing running smoothly.
Services:
All services 1-
Plumber
Book from $50At The Gentleman Plumber in Alexandria, we tackle your plumbing emergencies swiftly and professionally. Our expertise lies in diagnosing and …
Hours of operation
- Mon – Fri
- Sat – Sun
- 8:00 AM – 4:00 PM
- Closed
Latest reviews
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nellie rhodes8 June 2026
They were helpful and responded in a timely manner. Explained the issues and how it would be fixed. I know I’ll be using their services again
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Jeff Lipsky8 June 2026
Caesar (sp?) did a fantastic job troubleshooting and fixing my Grohe "Touch" kitchen faucet that was no longer turning on by the "touch function". He was on time (literally to the minute!), courteous, quick and cleaned up very well. He is "The Gentleman Plumber"!
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Jason Derleth8 June 2026
Sadly, my experience was not what I expected. The men arrived outside of their 2-hour window. The repair, a fairly simple procedure on a tankless water heater, took there and a half hours - they brought two men, don't know why. Total cost was very high for what I expected because it took so long. There was an issue with billing - I had to leave the men while I went to a business meeting across town. Before I left, I asked if they wanted me to leave a credit card. They assured me they could have a bill sent to my home. I had to text back and forth with my au pair while driving back across town (voice transcription texting only, but still...) to find out that they were wrong, their business office couldn't bill me, and they needed a credit card number now. I mean, I TRIED to make things easy for them, for gosh sakes! I TRIED to leave a credit card with them!
So, that's three strikes already: 1) late; 2) billing issues; 3) more expensive than anticipated (by about 40%!) But then their manager called me. I guess he just wanted to yell at an unhappy customer? Because that's what he did.
"I'm sorry they told you the wrong thing, but NOBODY in the service industry bills people, everyone ALWAYS take a credit card. We never bill anyone unless they're one of our best customers." (Thanks for NOT treating me, a new customer, like one of your best customers...it's much harder to win new customers than to keep old ones, by the way...just sayin'.) After for yelling at me for a while, and trying to justify what I felt was a very bad experience, he finally said "this is an unproductive conversation." and we ended the call.
Anyway, I couldn't recommend this business for anything; the manager, at least, was not a "gentleman," at least not to me. Best of luck if you hire them, I hope your experience is different than mine.
