HVAC reviews in Beaverdam, Virginia

4.9 based on 50 reviews Back to the listing
    5

    Very happy with the technician Jonathan who came to our house. He was very polite, thorough and explained everything well.

    5

    Technician arrived on time.
    He was able to diagnose the issues and promptly fix them. He didn't try to talk me into anything extra. Was very knowledgeable answering all my questions.
    An honest hard working person representing the company well. Definitely suggest using this company !

    5

    Excellent, professional and courteous service throughout! I sent a message and had a callback within minutes, and I had an appointment set up that was convenient for me.
    The service man, Tom Dillard was very prompt, friendly and professional. He was thorough in his work, explained everything to me, and had my AC system up and running that day. I'm very happy with my experience and the pricing I highly recommend them!

    5

    Mission Air was able to set up an appointment within a very reasonable time frame even during a very busy season. Their employee showed up on time and serviced my heat pump with no drama. Very professional service at a very reasonable price. I'm definitely keeping their number for future reference.

    5

    Mission Air recently replaced two heat pump systems in our home. I called on a Monday and had two new heat pumps installed by the end of the week. They were very responsive, explained our options, and were great to work with, and worked overtime to finish before the weekend. Dan and Luke and their team did a great job!

    5

    The installation team Luke, Ethan and Jake did an excellent job with my installation. They kept me informed throughout the process. Thank you guys!

    5

    Tom was fantastic! He took care of the unit at the last minute, my mom is on oxygen and the temp in her house was up to 91 degrees.
    Not only did he get it fixed, but he explained everything in detail as well as got us signed up for an annual plan to make sure it stays in tip top shape.
    Thanks Chris who took my call and got it scheduled as well!

    5

    Thoroughly impressed with Ross Doremus from Mission Air. Professional and knowledgeable, Ross simplified what I thought was a complex problem, providing an inexpensive long term solution to some nagging issues.

    5

    Technician did a great maintenance job in a timely matter. Even installed a new HVAC filter that had just been delivered.

    5

    On-time arrival. Tom was friendly, did a thorough examination, and provided a clean addition of a new duct and register in a guest bedroom. Looking forward to our spring AC tuneup.

    5

    I put off repairing our former Aqua therm system because I had been told repeatedly that it could not be converted to a traditional HVAC system. Mission Air not only converted it to a more energy efficient HVAC system, but completed the job in three days. The staff was friendly, available to answer questions, consulted me before altering any existing landscape and made sure that we understood how the thermostats worked and could be programmed. I was really pleased with how easy this process was and how respectful and considerate the staff was.

    5

    Had to get my furnace replaced, and I'm very glad I called MissionAir. Everyone I talked to was very kind and helpful. They also have some helpful financing options.

    5

    Highly recommend!! Luke is the best! It was an after hours call and he arrived within an hour. He didn't have the part, but managed to get my HVAC working enough to cool it down. He came back the next morning with the part and had it working within a few hours. He was very professional and explained the process in detail. Thank you, Luke!

    5

    Over the past few years, Mission Air has helped us fix some major issues caused by our previous HVAC company. They've been super helpful with recommending reasonable solutions to help our HVAC system run smoothly and we are excited to work with them.

    5

    Mission Air is the best! They respond quickly and explain everything! Dan took care of my problem in less than 30 minutes!

    1

    I am writing this review based on the work done at our church. You do not want this company doing any work if you want professional work or ethical business practices. We needed some work done on our oil fired burner. I grew up in a house with an oil burner so I knew more about fixing the burner than the technician they sent out the first time. He determined that the ignition transformer was bad after I told him how to check it. He said he would order one and come back and put it on. Well he did and he ordered the wrong one so there was no way to attach it to the burner and he literally taped it to the burner (see photos). I could get the CORRECT transformer myself for $72. When we got the bill, the transformer was $426 plus an $84 acquisition fee. I'm in business myself, so I'm all for making a profit, but 600% is ridiculous plus a made up fee of $84 and the wrong part installed for a total of $825. I called and talked to the owner. The warehouse had the correct part the whole time. Why the first guy put the wrong part on is still questionable. He said we shouldn't have been charged the $84 acquisition fee, but never would say what that was even though I asked. They came back and installed the right transformer and dropped the $84 fee. He told me the part cost him $120. He obviously buys his parts from the wrong place. I questioned about his 600% markup on parts and he seems to not having a problem sticking it to his customers. We were looking for a reliable and trustworthy company to doing our preventative maintenance and all of our service. It won't be this one.

    5

    Luke and Ross where excellent, they tried to come twice and showed up though the snow and ice to get my heat back on as it was 38⁰ In my home. I couldn't ask for better service and I will be using them for maintenance all year round

    5

    In the middle of snowmageddon, we called Mission Air because our heater shut down and the thermostat was blank. They were there within the hour and fixed the problem on a Saturday evening. Could not have asked for quicker and kinder response, both from the technician and from the lady who answered the phone. Can not recommend them more highly!!! 6 stars.

    5

    A few weeks ago I had a concern with the service. Mission air was quick to respond and came back to my house to correct the problem. They were wonderful and fully understand that the customer comes first. Great job Mission air and in particular, technician Ross.

    5

    Mission Air did a fabulous job installing our new heat pump/air handler system under trying conditions. Luke and his team were courteous, professional and very engaging while enduring the nearly 100F temps outside and in our attic. We have used Mission Air before and this install sealed the deal for Mission Air as our "Go To" for anything HVAC. Thank you, Les and Trish

    5

    Luke and his team were amazing! I had another company out there at the same time cleaning the ductwork and they made sure everything was done that needed to be done and in a way that did not damage the new system. Luke went above and beyond his scope to make sure my home was taken care of