Home Services reviews in Burke, Virginia

4.8 based on 287 reviews Back to the listing
    5

    Joe and his assistant, Emmanuel, did an outstanding job with my carpets! We have an older dog who occasionally has accidents, but Joe was able to rejuvenate my carpets! They were swift to respond and managed to clean 5 rooms efficiently and professionally! I would definitely utilize the services of Top Burke Carpet Care again in the future.

    4

    Excellent team. These techs are punctual, friendly, and very thorough. They tackled a big carpet cleaning job that took several hours since I hadn't had my carpets cleaned in a long time. They even showed me a picture of the carpet's condition, and I was amazed by how much dirt and debris had built up. Now, my home smells fresh and clean. They also took care of the upholstery cleaning, which was in need of attention. It's incredible how much better everything looks now. I highly recommend this team, and I will definitely call them again in a year for another cleaning. Before they left, they noticed my husband having trouble with a repair and quickly stepped in to help. These gentlemen truly care about their customers. I'm so thankful I chose these professionals.

    4

    From my initial contact with Top Burke Carpet Care, Emmanuel was extremely communicative. On the day of our carpet cleaning appointment, he kept me well informed about his whereabouts and exact arrival time. Our big sectional, an upholstered bench, and our nursery recliner all underwent cleaning and they now look spotless! With a young boy around, I was certain that our furniture was beyond saving. However, to my surprise, the work of Emmanuel has surpassed all expectations! I can't stress enough how much I would recommend them for all your carpet and upholstery cleaning necessities!!

    5

    As a General Manager for a lending company, I found my carpets in urgent need of a thorough steam cleaning. I reached out to a popular carpet cleaning service, but their price was higher than what I expected from the initial quote. Thankfully, I was referred to Joe from a local cleaning service. He did an incredible job! My carpets are now about three shades lighter and have a delightful fresh scent! They dried quickly, which is crucial for maintaining a smooth workflow in the office. Plus, the price was very reasonable. Now, my workspace looks so much better!

    5

    Incredible! Emmanuel was fantastic, always available to take a call, and punctual. He goes above and beyond just carpet cleaning. I'm truly satisfied and astounded by the thoroughness of his cleaning in our leased house. I appreciate that he's locally based and personally handles the work. He even offered to take my rug needing cleaning to his shop due to impending rain and promised to return it. I highly recommend Emmanuel and Top Burke Carpet Care. If you require new carpets, there's a related business just a short distance away. How convenient and professional. An excellent experience indeed!

    5

    I had a fantastic experience with Top Burke Carpet Care! I accidentally used oxiclean on my brand new carpet, which left a yellow spot. They came out to inspect it at no charge and even cleaned my carpets for free to see if the stain could be removed! I can't express enough how great Emmanuel and Russell were during this process! In my updated experience, I was thrilled with their customer service once again. We discovered an issue with our carpet's manufacturing warranty, and before the manager even got approval from the manufacturer for a replacement, he assured us he would take care of it. His exact words were, 'regardless of whether this is covered by the manufacturer's warranty, we want you to be happy.' It's hard to find a company that genuinely cares about customer satisfaction like this one!

    5

    Our hero! Our office had a major leak that flooded our carpets. They came to our rescue every time more water appeared! The team worked quickly and efficiently to remove all the water, gave our carpets a deep clean, sanitized everything, and dried it all so our staff and visitors could come in the next morning with no worries. Emmanuel was very kind and reassuring, and even helped us figure out where the leak was coming from. Even on a Friday evening, they were there to help. For regular carpet cleaning or emergency situations, this is the team you want to call!

    5

    Manuel and his team at Top Burke Carpet Care are truly outstanding! The company is sure to thrive for many years due to the fantastic customer service they offer. Manuel takes great pride in his work and goes above and beyond to ensure that customers receive exceptional value. Plus, he and his crew are a delight to have around. I eagerly anticipate their visits each season, and I am always very pleased with the results of their carpet cleaning. Highly recommend!

    5

    the carpets in our townhouse really needed some attention. i reached out for a carpet cleaning quote online and joe got back to me right away. the price was very reasonable, so i set up an appointment. on the day of cleaning, joe called and texted to confirm when he’d arrive, and he showed up right on time. we did a quick walk-through together, and after seeing everything, he kept the price affordable. i approved the work, and joe did an amazing job—he got out all the tough stains and made our carpets look almost new again. joe was very polite and worked professionally the whole time. you can really tell he cares about his customers and takes pride in his work. i highly recommend this carpet cleaning service if your floors need a refresh.

    5

    emmanuel was very professional and knew a lot about carpet cleaning. he did a fantastic job deep cleaning all our carpets and even got out some tough stains we thought would never come out. our son has really bad allergies, and his careful attention to our concerns made us feel a lot better. our daughter is now planning to get her carpets cleaned too after seeing how great our experience was. he also helped remove some old carpeting after noticing it needed to go. thanks to top burke carpet care for the great service!

    5

    russell and manuel did an amazing job cleaning our carpets. we had a lot of stains from kids and pets that my own cleaner just couldn’t handle, with spots all over the house. after their carpet cleaning, the carpets look almost brand new! they let us know to keep the fans running while things dried, and gave helpful tips about using the heater. russell was really friendly and even got some candle wax off the wall with his steam cleaning tools—something i thought i’d never get out and had hidden behind furniture. they worked fast, were very patient with my kids asking so many questions, and made the whole experience easy. i will definitely call them again for carpet cleaning in burke.

    5

    Great customer service and excellent carpet cleaning work. Emmanuel listened to my concerns, made sure I felt valued, and delivered top-notch service. My mother and grandmother were treated kindly when they needed help with a carpet after my grandmother had a fall, and my mother spoke very positively about the experience. After that, I brought a used car for cleaning because it had strong pet odors from the previous owner. Emmanuel took care of everything—he deep cleaned the carpets, refreshed the seats, and sanitized the whole interior. The car now smells fresh and looks better than new. I plan to bring my wife's car in for a detail as soon as it's ready. I highly recommend Top Burke Carpet Care for all your carpet cleaning and auto detailing needs!

    5

    Wow! Manuel arrived right on time, gave a friendly greeting, and got started cleaning our stained white carpet, blue carpet, and the sofa. Everything turned out looking fantastic! As promised, we got a follow-up call the next day to make sure we were happy with the results. There were a couple of spots that needed a bit more attention, so another visit was quickly set up. Once again, Manuel showed up right on schedule and made those tough spots look as clean as the rest of the carpet. The website was simple and easy to use. We highly recommend Top Burke Carpet Care for anyone needing carpet cleaning in Burke.

    5

    My 3-year-old decided our carpet needed some new decoration—he covered it with dry erase marker in just a few minutes while I was nearby in the kitchen. You know how quiet toddlers can get into the most trouble! Everyone I talked to thought the carpet was ruined and would need replacing, but Russell from Top Burke Carpet Care took on the job. He worked really hard to get every stain out and did it for a great price. The whole experience was easy and pleasant, and I would definitely recommend them to anyone needing carpet cleaning!

    5

    I want to take a moment to praise the excellent work done by Emmanuel and Joe on our carpets and grout in the family room. They made the grout look brand new and got our carpets looking fresh and clean. Their professionalism and attention to detail really stood out. The cleaning products used were great, and the results were easy to see—our carpets and large upholstered chairs have never looked better. I am very impressed and would highly recommend this carpet cleaning service to anyone in Burke looking for quality cleaning.

    4

    I am truly amazed! The team at Top Burke Carpet Care provided fantastic service on very short notice, and we are so grateful for that. They did an excellent job cleaning our carpet, especially considering we had some tough pet stains to tackle. They also provided a receipt and mentioned that if we decide to get new carpet in the future, they would deduct the cleaning cost from the installation price. I had no idea they offered installation services as well. This is such a great deal!

    5

    i highly recommend Top Burke Carpet Care. when i called to set up my carpet cleaning, the person who answered was very professional and clearly explained all the services. they asked questions to make sure i would get the results i wanted. the price quoted on the phone was exactly what i paid after the cleaning. joe, the technician, called before he arrived and showed up right on time. he was super friendly, professional, and did an amazing job making my carpet look great. i will definitely keep their info for next time and recommend them to my friends and family.

    5

    My carpet cleaning service was fantastic! From the first phone call with Emmanuel to the actual cleaning, everything went smoothly. I had a lot of questions, and he answered all of them without any problem. Emmanuel even came himself to clean my carpets to make sure I was happy. He arrived early and waited for me when I was running late. He was professional the whole time and explained honestly what results I could expect. My carpet looks incredible—better than I expected after just one cleaning! I’m very happy with the service and will keep using them. Highly recommended!

    5

    My family and I have always relied on this place for our carpet cleaning needs! They offer a wide range of carpet cleaning services, whether you need help with modern area rugs or more traditional, ornate carpets. With so many options, it can be tough to decide, but Russell is always friendly and truly knows how to assist customers with their cleaning choices. He’s a great guy, and we’re always happy with the service we receive. Sometimes, he even gives out helpful little items with the company’s contact information, which is a nice touch. Overall, I really love this service, and if you’re looking for a variety of carpet cleaning solutions at a great price, this is the place to go!

    5

    It had been a while since our carpets were last cleaned. Our light grey Berber carpet downstairs had a lot of pet and coffee stains. Joe spent about three hours working hard and was very thorough. All of the pet stains are completely gone! He did an excellent job, and we are really pleased with the carpet cleaning service. We will only use Top Burke Carpet Care for any future carpet cleaning needs. We have tried other carpet cleaners before, but none of them compare to this company. Great job!

    5

    Absolutely fantastic service! They arrived 30 minutes early and did a wonderful job cleaning our 3 shaggy carpet area rugs. We wanted them fresh and spotless before our baby arrives, and now they look like new and smell amazing. I watched as years’ worth of dirt and grime were pulled right out of the carpets. Emmanuel was very polite and super friendly. It’s great to have honest and quality carpet cleaning professionals. He even helped carry the carpets inside for me, which I really appreciated. We will definitely be calling again for future carpet cleaning, especially with our busy household—two construction workers, an 8-year-old, a cat, a dog, myself, and a newborn on the way! As a bonus, Emmanuel also quickly cleaned our King Charles Cavalier’s dog bed, which really needed it since our dog is older and a bit smelly. Everything turned out beautifully.