Electrical reviews in Chesapeake, Virginia
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I was very impressed with the quick, professional service I received from this company. I requested same day service on a Friday afternoon and they made it happen! Meagan was courteous and helpful as she efficiently took my information and scheduled my appointment. Matt Patterson brought me a replacement thermostat, installed it in no time, and even patched a hole on my wall left by the old one. The price was more than fair as well. I HIGHLY recommend this company!
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Conyers Electrical Service is a fantastic company to work with! My husband and I cannot say enough nice things about them. They are timely and professional in all of the services they have to offer. They most recently replaced my entire HVAC System and did not leave without making sure we were satisfied as the customer. In addition, you even receive follow up calls from the generous office staff the very next morning making sure you are satisfied with all of the work completed. It is so nice to work with a company focused on Customer Satisfaction! The technicians are always courteous and extremely professional. Best of all... They ALWAYS go above and beyond our expectations! Highly recommend any of their services to those looking for a white gloved treatment.
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DO NOT HIRE THEM!!!!! If I could give a ZERO I would. They tell you that they are on the way and don’t show up! They lie lie lie lie! This company ignores you until you say you are gonna go with someone else then they come out to do a little work and then they dont show back up to finish the job. THE MOST UNPROFESSIONAL PEOPLE I HAVE EVER MET!
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This evening I came home from work to our house having half its power, with only a few lights working and essentially all of our appliances out, including our HVAC and fridge. We have a home care agreement with another Company so I immediately called to see if we could get emergency service. That company advised me that they did not have an availability to assist us until next Tuesday, despite the fact that we pay for a home care agreement with them and have been loyal customers for years.
We started desperately calling around to find anyone who could come out and help us to restore our power. We assumed that it was an issue with our house's electrical system and not a Dominion issue, as all of our neighbors still had power and some of our lights still worked. After calling two other companies who could not provide us with service until next week, we were able to reach Conyers. The woman who took our information was incredibly kind, understanding, and assured me they would do everything they could to get someone to us as soon as possible. Almost immediately I was transferred to Steve and I talked him through our issues. Instead of coming out and charging us for a service call, Steve worked to find out if we were experiencing a Dominion outage to save us the fee for service. Sure enough, the issue was with Dominion and one of our underground lines. As a result of Steve's contact, Dominion was at our home within 30 minutes and set us up with a temporary box until they can come out to do a permanent fix next week. Steve did this for us free of charge.
Conyers Electrical Service has earned our business going forward. We will be canceling our home care agreement with the other company we currently use, and will call Conyers for our future needs. We have a new puppy who has been sick this week and family coming into town this weekend, so we were especially stressed about the prospect of not having power. A million thanks to Steve for helping us through our power issues. I would highly recommend this business. -
It started with a midnight-holiday-weekend panic call that our panel was throwing sparks during a bad storm, Conyers was on site within the hour and isolated things so that we had the necessities for a few days until they completed a panel upgrade and whole house utility upgrade. They did a stellar job, so much so that other contractors who have come behind them for other jobs commented on how clean and nice their work was. We later had an hvac issue and they were just as fast to come out and work with us. Thanks again guys!
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Multiple no shows. Terrible communication. Told me they were on the way but did not show up that day. Blows me away that they have 4 stars. 1 star is being generous. If you want a headache and weeks of waiting for the worst HVAC service in the area, look no further.
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Horrifically unprofessional, do not return phone calls or text messages. We've been dealing with this company for over a month and our AC issues are still not fully resolved. Multiple no-call-no-shows with zero contact from anyone in charge. If there were a way to award less than one star, I would do so in a heartbeat.
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We had a mishap with an outside outlet at about 6:30 pm and after a loud pop we discovered the whole 200amp breaker blew and all power was gone. We scrambled around to find some help and stumbled upon Conyers in the Google search. From the first phone call to completing the job this company was top tier. We were told on the initial call that there was a $40 trip charge for after hours (Very Fair) and that someone would arrive to help in 45 minutes. Gabe first arrived (early) and assessed the situation. We had a very old breaker box and required a new one. Steve the owner spoke to us, explained what had occurred, what we needed and what made most sense. Steve arrived with all the parts. He and Gabe stayed here until 2am to complete this job so that we could get all our power back. Not only did this company show great pride in their workmanship but their customer service is outstanding. It has been a very long time since i've seen customer service like this. I"m tell'in ya, don't mess with the others, just call Conyers. You will not be sorry.
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Horrible company. Recently had work done on a house I rent out. They couldn’t even pass rough in inspection after multiple attempts. I ended cutting my losses and went with another company. Do not ever use this company. You will be highly disappointed. 0/5 stars honestly.
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Conyers replaced our entire downstairs hvac. We are so happy that we did. We have a lot of windows at our house and it would always get hot in the summer time. Not anymore! This new hvac unit is amazing. Their tech Matt did a great job. It was 92 degrees out and he did the entire job by himself. Matt also took a look at our crawl space while he was here AND gave me some knowledge about our gas fireplace and kitchen appliances. Apparently Conyers does it all. We'll be calling them for all our home repairs from now on!
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Communication was horrible. After many attempts of trying to fix our HVAC- the rooms are still different temperatures. Would not recommend this company