All reviews for Sawyer’s

We had appointments with other HVAC companies that didn’t show up . Called Sawyer and Joe called us right back and came over that afternoon to look at our HVAC . Right away we could tell he was the right one to deal with . He orderes our part and a couple days later our new HVAC was installed . Awesome service from a amazing company!
Thank you Joe

Called him on a Sunday morning because our heat went out. He was quick to respond and came out less than 2 hours later. Turns out there were two switches for our furnace and the one I checked wasn't active anymore. He walked in and found the other switch for the furnace, turned it on and it works.. He was quick, friendly and I would absolutely call him again if needed.

They have been great! Prompt, professional, knowledgeable and affordable. Have used them twice now (2 different A/Cs). Even agreed to invoice when I needed a bit more time to get my payment together. Highly recommend.

Sawyers Heating & Cooling are highly recommended. I had a problem with my thermostat on one of the coldest days in Chesapeake, they responded quickly, arrived promptly and had the problem solved with 10 minutes. I can recommend them for any A/C or heating problem. They are the BEST a/c professionals I have ever used.
Call them, you will be 100% satisified.

Called E.L. Sawyer for a second opinion on replacing all of the duct work in the attic as well as a new drip pan for my air handler. They were very honest with the analysis of what I had and what needed to be done. Never once felt that they were trying to BS me. Not to mention they were considerably less then the other guys. When they came out to do the work they were very professional and knowledgeable of the work they preformed for me. When they were done they cleaned up everything, didn't leave any any trash or debris. I was very impressed and recommend them to anyone.

The work they did was replacing the old 1980's era duct work. The new duct work is bigger and better and the air flow in my house has increased so much, I no longer have to close the vents in rooms that are vacant. Everything looks professional as well.

Really awesome guys. Others told me it would be a week or more to get AC help when my condenser blew up. They sent someone out within a day, had figured out what was wrong in minutes, ordered, delivered, and installed a new condenser in hours and charged a totally reasonable amount for it. While they were here the patron of the family came out to help, and they also helped my neighbor out with a simple repair. Couldn’t recommend them more.

Very responsive, honest, and professional. Went through various steps in a few minutes to figure out why the heater would start up and then stop. Turned out to be burner issue versus computer module. Saved me a lot of money. This company has kept my 19-year old heater going strong and in good working condition. Highly recommend.

I installed a Nest thermostat last night and wasn’t aware that two wires had touched. The heat didn’t turn on for the first floor the entire night and it was below 60 degrees in the morning. I called before 8 am and left a message and Joe called me back within 15 minutes. He asked me what was going on and I gave him the analysis of what I found on the gas furnace. He immediately knew that I blew the fuse and that replacements can be found at a car parts store or Home Depot. He saved me a lot of stress and a lot of money. Thank you Joe, I am extremely grateful for your responsiveness and tremendous help!

Contacted Sawyer Heating and Air conditioning that my Condenser was not running properly, and the response I received was was immediate! The technician was onsite within a few hours and the the issue was rectified with my A/C unit running properly! Highly recommend Sawyers heating and air conditioning and will use this company in all further needs.

Joe and his team went above and beyond for us in replacing a faulty HVAC unit and realigning our other unit which had become un-level. They are professionals and also the nicest service people we’ve worked with to date locally. We highly recommend them for your heating/cooling needs in the Virginia Beach area.

My AC was acting up and not blowing out cool air. I had the pleasure in working with this company to resolve and a technician named 'Chance' came by to assist. After evaluation, I was told it was simply low on freon. Chance took care of it quickly. Fast and friendly and great communication. Highly recommend.

I definitely will come back to this HVAC service for all my heating and cooling needs. They’re a small family business. They came on short notice to fix a clogged drain line and tune up my system. We had a leak that caused ceiling damage because of an old drip pan kept during a new installation a couple years ago. The mechanic arrived early in the afternoon, diagnosed the problem, and corrected it for us. I appreciated his work ethic, honesty, and personability. He suggested some home remedies for small future problems as well as future affordable updates to our system that would make it more secure and safe. For the work performed, I feel his quote on the payment for his services was agreeable. 5/5 stars!

I highly recommend Sawyer's. They are friendly and professional. They replaced my old hvac system with a new heat pump and my house has never felt better. We actually had to adjust the thermostat because it was chilly in the house. That has never happened since we moved in 9 years ago. After the install, we had a couple minor problems and they came out right away to check it out and fix it. They are an excellent company. If you need hvac work, they are the ones to call.

Damon was friendly, professional, and knowledgeable. Our A/C was not working at full capacity and he took the time to troubleshoot and eventually clean it and replace Freon. He also explained things to my husband about how the units are supposed to work and overall he was able to share some of his experience and knowledge with my husband. We have absolutely no complaints and would recommend this company to family/ friends in the local area.

Sawyer’s Heating & Air conditioning did a superb job replacing my old a/c with a brand new unit! Mr. Joe Lawson, the manager, spearheaded the work. Now me and my family are enjoying the quiet and very cold air in our home. I highly recommend them to everyone who needs a new unit. The price is very cheap and affordable. The team is very professional!!! I’m not one who writes reviews but they deserve the appreciation and recognition! I sure will tell all my friends, family, and acquaintances! My heartfelt thank you very much!

excellent service and very professional company. would absolutely recommend them to anyone looking for anything HVAC related. was able to remove old unit, and install new unit all within the same day and scheduling was very convenient. thank you so much for your help!

My mom had a problem with her furnace and needed it repaired. Mr. Joe Lawson came out and looked at it right away and needed a part to fix it. He found it the same day and got everything fixed and up and running before the cold weather came the following day. Everyone from this company was so very kind and knowledgeable. They took time to explain everything and even called after the repair was completed to check and make sure that everything was working and the house was getting heat. They have excellent customer service and their pricing was more than fair. I would highly recommend this company to anyone who needs heating or cooling services. Working with them was one of the best experiences we have had with any home repair company that we have ever used and we will definitely continue to use them in the future.

Our furnace blower motor went out Christmas Eve day and it was extremely cold outside and in our house. Sawyer's was the only company that answered their phone and Joe came out the same day to diagnose. It took a couple days to get a new furnace but they installed it as soon as it arrived. They showed up with a trailer to haul off our old furnace. 5 months later and everything is working great and the AC is working great with the new install too. Really appreciate the help while we were in a bad spot right at Christmas.

My AC wasn't cooling my house as it should, I found E.L. Sawyer's on Angie's list with a few others. Out of all the places that called me back E.L. Sawyer's had the best customer service and I am not disappointed in the choice I made. Joe is a phenomenal person, who is not only great at what he does but you can tell he loves what he does and he takes pride in his business. Customer service was excellent and I felt confident and comfortable that he knew what he was doing and talking about when it came to my HVAC system. Just a wonderful experience all around, so if you are looking for someone to take care of your heating and conditioner problem, this is the business to call ❤

Fastest service you will get in the Hampton Roads area! They don’t overcharge and always go above and beyond to make sure you won’t have another problem down the line. My AC was back on within 2 hours of speaking to them. Extremely fair price too!

LET ME TELL YOU THIS. My experience was EXCELLENT. I reached out to this company on thursday 7/18/24 morning. My ac had went out. All I knew was,I was not cooling the house. I thought it was maybe the motor, but idk. I received EXCELLENT service. In about 24hrs,I had a new motor placed on my unit and a cool house. I was surprised at how reasonably priced my service was,especially for how quickly he responded. I will definitely be using them in the FAR FAR FAR future 😁