All reviews for Sawyer’s
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They have been my go-to AC and heat repair professionals for years. Last week my upstairs AC unit failed. They replaced it immediately. Their crew completed the replacement in 3 hours. They were very clean and professional . I would highly
recommend this business for all your heating and cooling needs -
I was truly impressed with the timeliness of their response. Joe helped me with an appointment the very next morning. The technician, Chance, was personable, professional and courtesy. The minor repair needed that had a great impact on my family was quickly diagnosed and resolved. I will recommend Sawyers to anyone needing HVAC assistance. Thank you so much.
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Could not have had a faster and more professional experience. My AC went out over night and my house was 80 degrees. Called over 10 businesses in an attempt to have someone come out same day with no luck. Joe Sawyers not only returned my call immediately, but happened to be in the area and came out to my house within the hour!
Very friendly, professional experience that will make you not want to ever call anyone else.
Joe fixed the issue quickly and gave me tips on upkeep to prevent future issues.
Very pleased with Sawyers! -
Once again, Sawyer’s to the rescue! Jojo is definitely one of the most knowledgeable, efficient, and fastest responding HVAC guys you will find. Before even arriving, he asked what the problem was and diagnosed it almost immediately. Then once he arrived, he looked over any other potential issues and was able to help me get to the root of the problem. He got my heat working again right away and in not much time at all! I trust his work more than anyone, and I would recommend him fully!
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Incredible service, professionalism, and integrity. I was being completely scammed by another company. I called Joe for a 2nd opinion and he came out, immediately diagnosed the problem, engineered a solution, and talked me through the entire process and all the data. My family will be using them going forward. It is great to know that there are credible, honesty, and effective hvac technicians out there!
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Do not go with company. My bad feeling about the Service Tech that repaired my AC turned to be right. The first thing he said was he never worked on a Lennox Unit before but they are all the same. After cleaning the coils, service Tech stated that the Freon Level was low without reading the pressure guidance provided by the manufacture on the back of the panel. He added 5 lb of Freon and over charged the system. He did not take his time reading the pressure. As a result, the high pressure switch would trip every few days. After spending 300 plus dollars, I had to call another company. They stated the system was overcharged because the inlet/outlet temperature reading was way off as well as the pressure when compared to the manufacture guidance. They discharged some of the Freon back to Manufacturer’s recommendation, right away, the compressor sounded better. The system is now operating with no problem for a week now.
Update: Manager Mr. Lawson has reached out to me in a very professional and prompt manner and has agreed to refund the Freon charges. He has offered a seasonal maintenance for free by himself to gain the confidence back. Most important, He stated that his company will stand by their work. I would give them another try in the future. -
The gentleman that showed to my elderly neighbors was found sitting Indian style on her floor in her bedroom laughing and exhibiting weird behavior then charged 800 for not really sure what and told her he had to eat too when she asked what was done and if problem was fixed. Weird all the way around however we called another company and found the problem choose to go with a new system and they were honest up front and took the proper steps to make sure she understood.
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My first experience with this company was today and very unfortunate, a contractor entered my apartment unit without knocking or permission. He just opened my door right up and once I yelled, he said “wrong apartment” and quickly backed out. They were not there for a job for my unit and we had not even known they were there for any other. What’s crazy is, this almost happened a second time when the other contractor TRIED THE DOOR AGAIN. We had locked it thank goodness, but the second man tried the doorknob without knocking as well. Such invasion of privacy is not a great first experience for the company employed by my complex.