All reviews for Stokley's Services Inc

Very quick and professional response to our request for a new mini split in our cottage and maintenance on our existing central air and heating in our home. Installation of the mini Split was clean and professional. We received a phone call the day before installation to confirm the installation. On the day of installation, we were notified by the secretary Of the time and of the crew arrival. I would highly recommend STOKLEY‘s in the future for installation and repair of AC systems. I like the fact that they are locally owned in operated..

I have trusted Stokely’s Services for years, and for good reason! My A/C just went out after a new system had been installed two years ago. The parts were no longer under warranty and I was facing a hefty bill. However, the good folks at Stokely’s did not think that was fair and covered the total cost of repair for me even though they weren’t obligated to do so. Awesome company, would highly recommend to anyone.

Great customer service! Sean was quick to solve our problem.

Honest, efficient and fast.

Excellent company. I’ve used them several times. Highly recommend

Stokleys helped when the "other guys" were trying to scam me saving me thousands of dollars.

From Nicole in office to Tracy at house, service was personalized, knowledgeable, helpful, and I received good answers to my questions and excellent advice to help me plan future maintenance and upgrades.

Can’t say enough about this company and I adored the gentleman who came out to fix my AC unit! 10/5 stars!!! Honest, fast and dependable with great customer service!

These guys are absolutely the best, they stand behind their work, arrive on time and stay until the problem is resolved. When I had a problem with the manufacturer, they even intervened on my behalf. They certainly have earned this customer.

I just want to say Stokley's heating and Air is by far the best company I've ever had for HVAC, they installed my new unit summer of 2014 what an awesome job they did, they're very professional, they go the extra mile to make sure that you understand everything there is to know and answer all your questions and at a moments notice they will assist you in anything you need,I highly recommend this company they do service for me twice a year and I've even had them vacuum my ducts and that does make a big difference with the dust the owner of the company Rob Shortt has an awesome personality and is willing to help you with anything that you need he is so down to earth I highly recommend this company which I actually did my neighbor had a unit installed and love's it.

Rob with Stokleys donated heating/ac unit for our non profit animal rescue (Critters 4 U Rescue. AND had his very trained trained staff install the unit. They are very polite, and are animal lovers. They are very committed and professional. They even checked my AC unit in my house and did repairs to that. This is the BEST company ever. If you have any questions they are available to help.

Bought a place and my home inspection didn't call any issues. A week later [February] I'm calling Rob for a whole redo. Within a week install took place. Note this happening when equip availability isnt a sure thing. High marks. Once again to the Stokelys crew...!!

You guys were the ones who installed my aunts unit a few years ago and when we lost heat over this past weekend Yall came out to replace the blower motor for her Thanks for yalls swift service and wonderful employees. Also thank you for working with us on the payment!!

Excellent service, professional employees, on time and the best prices around! I would highly recommend Stokleys for any hearing/ac service! They came out really fast when my ac broke in the middle of summer and helped me immediately without charging me a fortune. I can’t enough about them.

Rob and Jerry and the guys are top notch pros! Fast, reliable service, no price gouging, techs are well trained and friendly and tidy. Hope to never have to use them again but I will for all my HVAC needs. You need AC or heat service, parts or a whole new unit? CALL THIS COMPANY! Thanks, Stokley!

I suffered without ac for 2 days and could not find anyone to come out. The woman i spoke to on the phone was very sweet. Not only did Stokley offer an appointment the same morning I called, they were cheaper than everyone else I spoke to. Shawn was very kind and professional and took no time to get our unit running again. Anymore issues I have, I'll be calling Stokley!

Very pleased with service technician and office staff. I had an emergency situation come up in unusually cold weather when I know they were very busy. I felt they went out of their way to, "fit me in". Very thoughtful and professional. I am considering replacing my aging heating system using Stokley's Services because of the excellent service treatment I have received.

The folks at Stokley's installed another unit for me, and once again, did the kind of job I feel really good about. The price was good, and the people went above and beyond to keep me informed about the job. They consulted with me about my preferences, and did an outstanding, quality work. Thank you Stokley's family.

My first experience with Stokely’s was a few years ago when my furnace went out two days before a January snow storm. In fact, it was a Thursday afternoon. Stokely’s came out the next day and told me they would not be able to replace our furnace that day, but said they would be back later that day with space heaters. They returned a few hours later with 3 brand new space heaters for us to use until they could replace the furnace. They arrived right on time Monday morning and replaced the furnace.
I really appreciated them going the extra mile to make sure we were taken care of during that winter storm.
Last month (June) our AC was shutting off due to water filling the backup drain pan. Our coils were so rusted that the rust was flaking off and clogging our main condensation drain. We made the decision to replace the AC.
Stokely’s came out four days later (old AC was still functioning) and replaced our AC system. They did great job installing the system, moving the refrigerant line and even fixed the seal around my attic pull down.
Stokely’s is our choice, we trust them and would recommend them every time.

Stockley's came out to recharge my system on my electric heat pump. They got there quite quickly and noted the compressor on the system was not functioning and checked the amperage, which was very low.

I did not end up using Stockley's for any services but did have a billing issue and was impressed by how willing to help the staff was.

I called Stokley's because I hade a problem with an A/C unit that had been repaired recently. I was frustrated because the unit had just been repaired. When Jerry went out he discovered that the problem was totally unrelated to the first - in a completely different part of the system.
He repaired the unit and, between Rob, the owner, Tim from service dispatch, and Michele in billing, they decided to forego charging me for the service.
They have done extensive work for me (two new units for rentals in the last few years) as well as several service calls on equipment they had not installed. Their honesty and integrity keeps me coming back.