Comfort Defender Heating & Air

We had a hot water heater with a power side vent installed and the floor under the water heater was reinforced/replaced. The plumbing work was professionally done, although I wonder if the vent is protruding far enough given that are roof is currently tarped due to a tree fall and the tarp is not very far from the vent. But IDK. The thing that disturbs me is that your workers removed vinyl flooring and old rotten plywood from under our old water heater and LEFT IT ON THE GROUND, outside the laundry room door. There were pieces of wood with nails poking out of them. As soon as I noticed, I gathered these into one contractor bag and put them in trash. It didn't take long but I should not have had to do this. Your workers did not leave the premises in a safe condition. If they didn't have room for the trash in their truck they could have asked to put it in my garbage pail. But to leave it lying on the ground where someone could have stepped on that nail? Not good. It was also disturbing that the workers left without a check and had to come back because they thought I wasn't home. Both our cars were in the driveway and we were here the entire time. One of the men told me he called several times -- well IDK who he called but it was not me. If I had missed the calls they would have shown on my cell phone and there were no calls.

I really appreciate your work , very fast and professional . I called them 7:00pm they came next day 9:00 am to install my new Havc .

On the hottest day of the year, my heat pump broke down. I called every professional in the area, but none could install a new unit immediately. Then I contacted Comfort Defenders. They asked for pictures of my current system and, within minutes, sent me a reasonable estimate. Shortly after, a technician called to explain everything. I accepted their offer at 7:00 PM. By 9:00 AM the next day, they arrived, worked through the day, and by 4:00 PM, I had cool air in my house. They left my house clean and promptly sent all warranty and tax documents. They provide the best warranty in the area. The whole process took less than 24 hours, and I highly recommend Comfort Defenders for all heating and cooling needs.