Reviews of local pros in Hampton, Virginia

After placing a service request through my home warranty company, it took about a week for anyone to actually come out to complete the service request. Once the technician, Nguyen came out, he looked at my central air AC unit for my home and said, there’s nothing wrong with it, we’re just experiencing a heat wave right now so the AC can’t keep up.” I’ve been in my home 8 years now, and it’s never been an issue until now so something is wrong. My guess is it’s low on Freon and he didn’t want to take the time or money to completely fill the ac with Freon. I think he put just enough Freon in the AC so it would get by the 30 day recall period. Huge mistake on my part for not having him show me he actually checked the Freon and showing me levels are in the correct zone. It’s still 80 degrees in my house and the current temp outside is only 83. Don’t use this company!!! Rip off and a scam!

Scheduling the appointment was easy, and the technician arrived right on time. He showed great attention to detail while inspecting the HVAC unit. The repair was completed efficiently and without complications. Everything is now working perfectly. I would definitely recommend this service.

A friend suggested this company, and I'm thrilled with the results. Their team arrived right on time and efficiently tackled the installation of our new heating system. They were professional, friendly, and left no mess behind. With everything working perfectly, our home is now cozy and warm, just in time for the chilly months ahead.

Sweating in the sweltering heat, I called for a quick A/C tune-up. The technician arrived promptly, diving right into the job with precision and care. Within about 45 minutes, my air conditioning was humming smoothly again. Their attention to detail and friendly demeanor were truly impressive. I’m relieved to have a reliable team I can count on to keep things cool. Highly recommended!

The best HVAC Company in Tidewater.

Professional and on time. Great family run business! Highly recommended.

Very positive experience! He installed a gas line and gas logs in my home. Professional, personable and knew his trade. Would definitely use him again for other services.

We have utilized C & R's services for some time now with my company Criner Remodeling.

We appreciate how personable this husband and wife team is and how we get attentive service when we work with them. They are easy to work with and knowledgeable at their craft. We definitely recommend them!

Just came across a receipt from 2015 for a furnace install. Has been perfect for the past 10 years. Thank you!!!

“Forget it I’ll do it sometimes” wait C&R is for the rescue absolute miracle love this place

They never disappoint. Loyal customer for over 15 years. I trust them to be fair.

our techs name was ken, he was helpful and strait to the point, worked quickly as well. on 1/31/19 he replaced a fan motor in our unit. thank you so much for the fantastic work!! id recommend giving them a call, and i will call again for future issues.

Came home on a Friday evening from work and our house was freezing. Tried turning our thermostat off and on to be safe and my husband tried a few different things and we couldn't get it working. I was worried we may have to wait until Monday to get it working but we called Star Heating and Air and Kenneth came out Friday night probably within 45 minutes and diagnosed the issue. Luckily for us the parts we needed he had in his work van and had our heat working within 30 minutes. I would highly recommend them. He was very professional and the lady Nancy that answered the phone was very nice and helpful as well. So glad we didn't have to go through the weekend without heat. Thanks Star Heating and Air!

I have used them for years. They're always very courteous and show up on time. Their prices are very reasonable and they let you know up front what to expect. That way you can make an educated decision on how to proceed.

Hello, I first want to start out with I am not getting paid to leave this review. The contractor, Amazing Comfort was called by my Home Buyers Warranty (AHS) at my request to come in for a second opinion. I received a phone call from James, who I can say is the most pleasant person to work with; his communication, his knowledge of systems and caring attitude about my concerns were top notch. His team, lead by Carlton were on time and provided me with a detailed assessment. Over the course of a week or so, several technicians were dispatched to my home. Shout out to Fred, Carlton and his helper who is a huge VIKINGS Fan in completing the install. The key to any installation is COMMUNICATION and Amazing Comfort nailed. (10 of 10). Knowledge of systems and my requirements (10 of 10). Technicians (10 of 10). Answering all my questions (10 of 10). I highly recommend this company for all your HVAC needs. Rest assure they will be my first phone call when my other unit requires an upgrade. Thanks again for an awesome experience.

Great service! James was quick to analyze the issue and repair it.
I will utilize this company once again.

Showed up on time, explained in detail the problem, made sure everything was good and checked to see if I had any other questions.

very sad , They have not gotten back to us about what is wrong with the heat unit or how they are going to fix it. There are toddlers in the home. A week and still no communication

The technician was thorough and professional. We were most impressed with the service received.

The technician was very knowledgeable and professional. He diagnosed and corrected the issue quickly.

Tech was very detailed about the diagnosis. Part has to be ordered, so we still have no heat. Thanks