Reviews of local pros in Hampton, Virginia

Bryce showed up early for my sked appt. I explained the situation of the wedding band in the toilet drain line. Bryce checked all possible location with his boroscope in an attempt to locate the ring with no luck. He then reinstalled the toilet bowl unit and verified proper operation with no leakage.

This is the second time we have Michael and Son out to work on our home. First was for plumbing and this time was for HVAC. Both times we received excellent service. Very pleased!

Tabitha was great today! She replaced our old kitchen water valves with nice new ones lightning fast. We really appreciate her work!

Khali was very professional and knowledgeable. He made me feel immediately at ease, that he would handle everything. Excellent plumber and very nice person. Thank you

Scott is that plumber who first is punctual which in this current world is highly sought after! His manners while in my home were wonderful and respectful, then as we discussed my up and coming project, he walked me through each step of the process to include have to have the work inspected for plumbing code, again which I applaud and appreciate Scott's knowledge base here because he is keeping me from breaking more items then need be.

Based on our first interaction, he installed 3 brand new toilets for me and replaced a broken flange.

Scott is one of three main reasons why I continue with this company. I also understand different people have different interactions, however, Scott, is that reason why I keep coming back.

Dr. Zemke

Jacob Niebuonrit was courteous and quite knowledgeable throughout our recent winter inspection. We had done questions regarding our home warranty program and he immediately contacted the office and quickly resolved the problem. Kudos to Jacob and the entire M&S family!

Joana was great. Knows her job and does it extremely well. Very professional and pleasant to be around. Highly recommend her for any electrical work.

J. Spivey was such a pleasant technician to have in my home. I appreciate his politeness and how he patiently guided me through to steps of operating my unit system. I will recommend him to all my friends, especially the elderly one because of his patients and kindness. What a Perfect Hire for Micheal and Son!

We always receive excellent service from the technicians. Bryce has been our steady plumbing technician and he checks all sinks, toilets, the shower and the tub; any place water travels is checked for leaks. Bryce lets us know when a repair is needed along with how much it costs. I am so pleased with our maintenance plan; it keeps the household systems running smoothly.

Daniel from Micheal and Sons was awesome, he came out Monday, accessed the area where he believed the water leak was from. Said he would be back today to replace the line. The water department came out yesterday and checked the meter and sampled the water to make sure it wasn’t ground water. It wasn’t but said it was a leak on my side. Daniel came back out to fix the problem. Turns out the leak is indeed the city problem. Daniel was great explaining it to me.

Michael and Sons Electrical Technician Joana was outstanding. Extremely knowledgeable. Explains all steps before completing them. Tested all work when completed. She (Joana) was an excellent representative of Michael and Sons.

Very professional and prompt!! She explained everything to us and kept us informed about what she was doing. Her work was exceptional and we will definitely request her for future plumbing needs

Pleasantly surprised that it was a woman I was very comfortable with her. She was very knowledgeable of everything that she walked me through. She did a great job. I felt I could trust this worker in her company. Thanks a lot.

Daniel Hanna was great!! He listened to my problem and knew exactly what to do the whole visit only took minutes I would recommend them for all plumbing needs. I'll be calling them again to fix a minor problem in my master bathroom and install a handicap commode in my half bath.

I live out of town and I have property in Hampton, VA. The unit at my property stopped working and my tenant was without heat. They came out the next day and the whole process was very professional and the technician explained the problem with my unit in great detail. GREAT CUSTOMER SERVICE!! Thank you to Micah, William, Roul, and his teammate that came out to install my new unit you guys rock!!!!

Micah Littlejohn came by to service my unit. He was very friendly, knowlable and did a great job answering my questions as he was servicing the unit. Cleaned up all debris prior to leaving. Will definitely call Michael and Sons for my future needs.

Jason did a thorough inspection of all of my plumbing fixtures. He was friendly and professional and provided me with a detailed description of the service.

Joe was fantastic! He helped locate and solve our problem quickly and put our minds at ease. Crisis Averted! We will keep using Mike and Sons and highly recommend them for all plumbing and HVAC services while in the area! Thank you!

Tech came out on 6/13 to perform a seasonal check on attic unit. 6/15 we had a bubble from water co)eating in ceiling. It's 7/15 and all they've done is leave a hole in the kitchen ceiling for our tenants. Multiple calls and still not fixed. What is even more funny is we purchased their gold star home care agreement....which the tech said had to be done that day if we wanted it. I regret calling this company. This has been a horrible experience.

Jacksson is diligent and knowledgeable, he completed the job with no issues while being informative and flexible. I highly appreciate his hard work and dedication to getting the job done right. He has a positive attitude and good demeanor. Jacksson is my preferred tradesman when it comes to electrical work for a reason.

Sam the plumber from Michael and sons did an excellent job for us. He was an extremely personable young man who had a thorough knowledge of plumbing. I will absolutely use them again in the future.