All reviews for M.E. Flow

Extremely thorough in service and with semi-annual inspection. Diarre and Daniel both exceeded my expectations with their follow-up and follow through. Diarre provided the longest and most thorough inspection we have ever had! Daniel worked diligently to provide us with several options to make our home more comfortable in severe heat/cold conditions. He even brought out his manager, Bill to double check and provide additional options. More than anything, I greatly appreciated their honesty!! I will certainly continue my membership with AirPlus.

Robert was my technician today (17 May 24) and he did an outstanding job. He arrived within the specified timeframe and was very courteous. Technically, he was very thorough and knowledgeable in servicing my generator He politely answered all my questions and was pleasant to talk with. I am very satisfied with AirPlus service.

I've used Air Plus for many years and have always been happy with the service provided by their technicians. This time was no different. The tech this time was Michael Ford, new to me but not to the company. Mike was courteous and friendly and after a few pleasantries, he got right to work. I like this industriousness! Mike checked my two systems top to bottom, cleaned as needed, changed filters as needed and verified the refrigerant and pressure levels. I had a few questions and concerns and Mike answered them fully and in a manner understandable to me. In the end, everything checked out fine which is good for my peace of mind. Thanks Air Plus and thank you, Michael Ford.

David was both friendly and competent. He explained the whole process of checking our generator and gave us a heads up when he was about to shut off the power so we wouldn't be surprised by the short power outage. Very satisfied with the service.

AirPlus's AC service is top notch. I received a text with the technician's picture and qualifications before he arrived. Alexander was very professional and respectful. He arrived on time, was knowledgeable and very courteous. He fixed my system and did not try to upsell. This was my first time using this company and I am very pleased.

Excellent work today by the AirPlus team. I was concerned about reaching my water shut-offs--getting past the humidifier parts--but my questions were answered, and I was pleased to learn that when I have my humidifier and a/c serviced by AirPlus (I signed up for this), their techs can turn the front/back hose bibs on and off. A small thing, but important.

The company was fantastic about informing us when they were on their way and provide you with a real-time map of the technician driving to the appointment. The electrician, Tommy, was great! We have done business with this company for a while now, and I will say, they have definitely changed for the better and I hope they continue to be successful with his new team they have brought on board. I would highly recommend them as they are top notch, provide solid customer service, thanks, Dana, and pay attention to all the details.

Amazing! Great customer service - tech was on time; I received a text with his picture and qualifications before he arrived so we felt safe having him in our home.

The tech - Kyle - was super professional and respectful. Fixed our A/C issue and did not upsell/overcharge. Highly recommend.

I have had AirPlus replace both systems in my house. They have always been very communicative and transparent during the consulting and install process. During my latest install Jamie (the sales tech) was very communicative and was happy to answer any questions I had, even after hours. They offered me a range of options and there was no pressure at any point in the process. The install was scheduled quickly and Carlos and the team did a great job with the install, and I have been cool and happy since.

The two technicians that came out to install my generator are awesome!!!’ They were so kind and professional, and explained everything that they’d be doing step by step. I really appreciated that. They didn’t just install it leave either. They tested it multiple times and showed me that process as well. Robert Medrano and Marlon Rivas, thank you both so much!!!!!!

The service tech (Daniel) that came out to our house to perform our estimate was timely and courteous. He was very thorough and explained what he was looking for and his thoughts on how he felt our situation might impact the work we were considering. He was very helpful and knowledgeable, and was accommodating of our work schedule. No notes!

Went with AirPlus for their HVAC maintenance plan two years ago and have been very happy with their annual maintenance. Had our first “emergency” call today. Kyle was here within a few hours, quickly diagnosed and fixed the problem. He was very professional and friendly. Very happy we went with AirPlus.

Working with Jocelyn, Robert and Marlon was excellent. Jocelyn went out of her way to make me hold she got the right people involved and get me a replacement generator and set it up to be installed within 10 days. I have worked with numerous bandages the past several years and they do not stand up nowhere near her Robert and Marilyn inspect installers we’re courteous and professional. They install and tested the generator and talk to me about the new generator To ensure that I was satisfied if I could get this team a 10 I would.

AirPlus is a great company with exceptional service. They installed our generator 3 years ago and have been excellent in helping us maintain our investment. I am glad we are part of the annual service plan!

I have the service package with AirPlus - so they come out twice a year to either check my heating or cooling (depending on the season). Have always had a great experience with the techs- always friendly without pushy upsells. (They recommend items needed, but just tell you about it and then send you information per email with the info and cost later.) highly recommend!!

Great business and great service. Kyle was an amazing technician who showed up just about immediately when I had an emergency ac cooling problem. He was onsite within an hour and was able to diagnose and fix my issue within 10 minutes. Great customer service and expedient service from the company and technician. Scheduling was immediate and so was service. Highly recommended

Michael Ford was the technician who serviced our A/C units. He knew the history of the equipment, gave it a good check out, made sure everything was functioning properly. He was in the basement, up in the attic and completed his inspection quickly. Thank you!!

Had a great experience with Airplus. Their scheduling person was very polite and asked some up front questions to understand our issue. In my case, thankfully a technician was able to arrive pretty quickly to fix our AC. He was very nice and professional, also super efficient with helping us and getting our AC up and running! He even helped us schedule additional service we needed before he left. The price was a bit steep, just some capacitor parts. I haven’t done a lot of price comparisons yet. But that said, our problem was fixed quickly and professionally. They’ve been reliable both times we’ve used them and we are not DiYers so I appreciated their help!

I can't believe how much work they did to fix my 3 way light and install a new electric panel. I am very pleased with the work and feel safer with the whole house surge protector

Kiyan installed our air conditioner today and did a top professional job on all fronts.
He explained and reviewed the whole system to us and answered all of our questions.
I would highly recommend him as an installer for M.E. Flow. Great service!

Robert Jenkins and his two associates did a outstanding job installing a 54 Space Panel Replacement for a old GE 40 space panel, a whole house 200 amp transfer switch and a GENERAC 24KW Generator Install all in one days time.
The 3 technicians were extremely knowledgeable in their fields.I would highly recommend them for any work they might perform.