Reviews of local pros in Mathews, Virginia
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Punctual, polite, professional and exceptional. Truly appreciate the prompt service!
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Issac was very professional, polite, and performed his task in a timely manner.
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Excellent service, they listen and explain the process, more importantly they show up to the appointment
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Second time I have had them service my home!
Showed up same or next day and always answered the phone when I call. Cant say the same for four other companies in the area. Last check I had no AC. Turns out my blower was out and they had a replacment on the truck! didnt even have to wait. This time my replaced thermostats were not set up correctly and they hooked it up quickly that same day! will not use any other company. -
Amazing work and very professional.
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Absolutely wonderful!!!!! So I have a home warrenty, they couldnt get me a technician and Cooks was referred to me by someone with a similar situation. The father and son were completely patient and understanding of my situation and have done everything to help. I called in the morning and son came to fix my ac within about 2 hours. I called him in tears(pregnant and have a lot of personal stuff going on so I'm just extremely emotional) and he was so kind and understanding and let me talk and cry and go over my situation. Son dealt with HW company before he left and father even called me back to make sure everything went well and make sure I didnt have any issues from their end. Highly recommend, dont think I've ever dealt with a better company for our home repair issues!
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Responded and repaired our system quickly for a very reasonable price. Professional and knowledgeable. Highly recommend.
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Always a prompt service. They are honest and very professional. Family owned and operated with morals. Hard to find anyone like these guys nowadays.
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Cook’s did an amazing job as always and helped my family out tremendously. I recommend Cook’s Heating and Cooling.
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The team they sent was amazing! 2nd time having to call them on 2 different issues and they were very professional and friendly. Thank you for your service
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5 star company. - quick response and same day service. Wonderful techs - we will use them for all our HVAC needs.
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I will never use another HVAC company other than Cook's. This is the second time we used them and they take great care of their customers. Thank you so much.
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Had a trane system for 15yrs with several problems.Through my home warranty was introduced to Mr.Cook. He diagnosed my once again broken system and assisted me in getting the information to the warranty company and in the end upgrading my entire system to a new Bosch Ids inverter system! Process was painless, friendly, and quick. Took less than 7days from diagnosis to final new system install. 1st class service and great customer service. Would highly recommend.
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Excellent Service - These guys are professional and won’t break the bank.
Response time was also excellent.
They are my go to guys for my residential HVAC needs. -
I highly recommend Cooks Heating and Cooling Services. They are a very reliable, professional, and excellent services. They are a company that stand by their word and care about their customers. I'm very satisfied no complaints. I was so proud of young men doing work like they been in field for 30 years.
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I was pleased with the thoroughnes of the repair and impressed with the text messages to update me on arrival time. That is very considerate. I would not hesitate to recommend Cook Heating and Cooling.
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Cooks heating and air went above and beyond to get my new hvac system installed quickly. I compared prices and they were by far the best deal. Highly recommend Cooks Heating and Air!!
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Thanks for being prompt and fixing my unit very good company to work with .
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I had excellent service! They come out promptly and were very professional and knowledgeable. They are the best.
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Very satisfied with Cook's. They kept me up to date on what was needed and followed up when the part needed came in. They were very courteous throughout the whole process.
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Responded to make an emergency AC repair on a very hot day, even though they were busy. Treated it like a repair job, not a sales call, and got our older unit back up and running.