Reviews of local pros in Mathews, Virginia

5.0 based on 64 reviews Back to the listing
    5

    We have been using Cook’s for a few years now. They do very good work and are always very friendly, professional and prompt.

    5

    Those two young gentlemen were absolutely amazing and knew their job inside out and fixed my issue in a timely manner !! I would recommend this company Cooks Heating and Cooling Services to everyone plus they are very affordable!

    5

    I won’t let anyone but Cooks work on my heat and air systems. I have a home warranty and I told the warranty company if you don’t send somebody from Cooks I’ll drop the warranty account. They are that good.

    5

    Great service. My issue was diagnosed and solved right away and then they performed some much-needed maintenance checks. Highly recommend!

    5

    Cook's Heating and Cooling Svs has been to my house on two occasions for different reasons. I have to say, I've never met kinder and informative gentlemen. Not only do they perform an excellent job they also contacted us by phone to make sure all is going OK. They truly care about their customers and are true to their word. Very happy I called them. You will feel the same.

    5

    We had issues with our unit and they were here to fix it in no time!! They are wonderful people as well. Highly recommend!!!!!

    5

    Billy and team have done a great job on multiple occasions bailing me out on short notice on AC that broke down and keeping us serviced. I'd highly recommend

    5

    They were very kind and helpful! Came out same day to assist me and I would definitely use their services again!

    5

    Highly recommend Cooks Heating & Air. I had a great experience. Billy Cook came to me in a very timely fashion. His technician Jamie was a very professional individual and as polite of a young man that you could ever ask for, as well as being highly effective in diagnosing my issue. Billy followed up the next day to ensure my problem was solved. No not only efficient, the customer service is awesome. And the total price for the visit was reasonable. The same day I signed up for his annual service. I am new to the area and I will use him for all heating and AC needs. Highly recommend them.

    5

    Called them @ 6:30 pm on a Monday nite. Outside unit fan blade was shredded. He was here within an hour, fixed the problem, and gone a little over an hour later. James took care of the problem like it was nothing. Thanks for being the utmost professional and gentleman. Mom and Dad did a great job !! Call em !
    Lee Greenfield

    5

    They fit me into a busy holiday schedule over the 4th weekend, found the problem and fixed it same day. Highly recommend Cooks. Local family owned and well run for the win. Thank you!!!

    5

    Cook’s Heating and AC is amazing. After purchasing a home in the Deltaville, VA area we needed HVAC services. We were referred to Cook’s from our home warranty company. Cook’s arrived, evaluated the situation and gave us a roadmap on how to proceed. We eventually had to get our entire HVAC system replaced and Cook’s was the perfect company for the job. Cook’s was professional, friendly and knowledgeable on our system. They even worked with the home warranty company to ensure a portion of the warranty covered the replacement. Cook’s will continue to work on all of our systems, and we look forward to cool summers and warm winters. If you happen to live in the Deltaville area, please give Cook’s a chance to earn your business. You will not regret it.

    5

    James is amazing and thorough. Excellent Service fair Price would recommend to anyone. They’re here when they say they’ll be here and they keep in contact throughout the process great experience.

    Thank you,

    Everette Family

    5

    Excellent service. Timely arrival. Quickly determined cause of a/c malfunction (low freon due to leak/compressor starter). Presented options to address problem and completed repair at reasonable price. Highly recommend this company.

    5

    Excellent service!! Friendly and professional, and good at what they do. I highly recommend this locally owned family business. I signed up for their annual maintenance program, because I found a company that I am confident I can rely on. Thank you very much Isaac for a job well done.

    5

    My AC went out right before a major heatwave was about to strike. Cook’s Heating and Cooling was able to get out quickly and diagnose the issue. They lent me a window unit to stay comfortable until the system was up and running again. Overall, great experience from excellent professionals.

    5

    Cook’s is amazing. They do what they say they will do. If you’re looking for an honest professional opinion and a repair that doesn’t break the bank, get on the books with Cook’s!

    5

    Cooks are the best. Honest, hardworking and responsive. We wouldn’t trust our HVAC work to anyone else!!

    5

    Outstanding combination of personal and professional quality service. Friday evening emergency and they didn’t leave us hanging. James is the real deal

    5

    Family business run the right way. They are polite, punctual, and all my heat and air is in good working order. I am very pleased with Cooks Heating and Cooling Services... good people to work with! I would gladly recommend them to anyone

    5

    We're very happy with the work Cook's Heating & Cooling Services have provided for our needs. After they installed a heat pump 5 years ago, they have followed up with semiannual maintenance and just recently James and Issac installed an ionizer unit to minimize dust in our home. Very conscientious, good people to work with.