Electrical reviews in Norfolk, Virginia

I was told I would get $13,000 from the government when I file. Last year I barely received $1000. Now this year the same thing
So this credit i was supposed to receive has solar tax law restrictions i don't get anywhere near that back. That money was supposed to go toward the panels so my monthly payment would remain the same now I will end up with a solar bill over $200 month because they basically lied to me or the least omitted information I needed to know before I accepted these panels. I do not recommend Blue Raven to anyone! When I asked them about it no one has an answer!

My install was scheduled for Sept 7th and 8th. They showed up and I got them set up. I had to show the “Team Lead” how to get the wiring from one addict to the next. I left for work and received a call that they had to be there all night to finish my job. I was not excited about this but if I had to get done then so be it. I was concerned with a sloppy rushed job. I was correct, the wires look like a child scribble on a piece of paper. It was also ran across and hvac duct applying pressure. And they had barely installed any panels. I spoke to the team lead and they were wrapping up, I was confused based upon my earlier notification that they are staying until it is finished. He then stated I would get a call the following day for the rescheduling of the install. That call never came. I finally get a call on the third day. They want to come tomorrow Saturday September 10th. I am not home, and I am not comfortable with their workmanship to leave them unsupervised to do my job again. I have been given nothing but the absolute run around by them. I live my life on a very strict schedule. And I am going out of town next week so I have this eye sore on my roof and a pile of solar panels killing the grass. No one wants to take responsibility. I demand that they correct this and compensate me for my time, frustration and most of all the embarrassment of a half finished job on my beautiful home. I spent almost $40,000, and they are treating me like I am mad about pickles on a sandwich. I have made a living in the customer service realm. This is the worst customer experience I have ever seen.

Update!!

Our consultant was very knowledgeable and presented everything professionally. Solar wasn’t a fit for my family because of our plans for the house in the next few years, and he was very respectful of our decision, which we appreciated.

Sam Carolus-Hager was great to meet with. He carefully explained not only the product and the process but also the advantages of the solar panels and the cost savings. He was totally professional and ultimately said that due to the shade cover from the mighty oak in my yard that I was NOT a suitable candidate. Thanks, Sam, for your honesty.

Absolutely the worst customer service that I've ever been exposed to. Brand new roof was installed on my customer's home back in November, 6 months ago. Perfect install, no leaks over the entire winter. A month or so ago solar panels were installed on the roof by this company and now with the spring rains the roof is leaking.

They just told us that they cannot get out to inspect the damage in 2 weeks by which time there may be extensive damages to the house, brand new walls, paint, wood flooring. Unbelievingly, they are willing to risk major damage to the house and then go after their insurance to pay for the damages rather than come and fix it immediately. And who cares about the client's nightmarush experience.

To top it all they are arguing that if my client repairs it on his own quickly, to prevent the damages, that will void their warranty.

Complete and utter irresponsibility. Highly recommend to stay away from this company.

Everyone at this company have been great to deal with. The support staff and installers are top notch. I would recommend Blue Raven to anyone. BB

I’m so happy with my solar panels. It was the right investment. I have peace of mind when I open my monthly electric bill. However, most important is to have a representative/consultant with integrity. I recommend Sam Carolus-Hager. Any issues he will always come through for me. Double peace of mind.

Antwoine, Kevin and Justin were our installers and could not have been nicer. They spent a good 8 hours on our installation and we are well pleased with their professionalism, friendliness, and abilities. They even took photos of a live wire in our attic that had damage from animals and sent it to us so we could have it repaired even though it had nothing to do with their installation. We can’t wait to have the inspection done so we can power up. Thank you to Antwoine, Kevin and Justin for all their hard work.

I would give zero stars if I could. The seller in the VA market, Mr Leathers lied, schemed and withheld information. The installers put holes all in my walls and it took 3months for them to fix but can't paint over the repair. Their reimbursement checks bounced. Customer service is not helpful. Communication is non existent. Avoid this company at all cost. I really feel scammed.

I was excited to go Solar a year ago and my Rep Sam was awesome, but now its been a year and I was supposed to be receiving an incentive for 18 months. I never received checks for November and December and have called multiple times and they said they are taking care of it. last month they sent a check and I deposited it and it was charged back to my acct and now I have fees from my bank so that is 3 checks totaling $890.97 and another $296.99 comes out of my acct tomorrow. Just called Blue Raven once again and still no answers. The accounting department is busy so the rep stated and will return my call. Is anyone else experiencing this issue?

They made me pay upfront for service I needed on the system they installed before they could tell me when they could come out to service it. I paid $349 and then the scheduler told me they couldn’t give me a date for Service. My system was down and I needed it running as soon as possible. They said they didn’t have any business in Virginia and that they would contact me and let me know once they had enough calls to schedule me. This company was bought out by solar power corporation. I found a local company to do the work the next day and I called for a refund. Two days later I asked about the refund and they told me it was being processed and they were going to send me a check when I had paid with my American Express card. I told him this was not acceptable and they failed to respond. There’s too many red flags with this company Buyer beware.

Almost four months into this and my panels still aren’t active. Missed four days of work because of last minute reschedules and the work crew being late. You’ll get a lot of communication at first but once the sale is made you are dead to the company. Would not recommend them. I’m pretty sure they have already changed their name which is par for the solar company game. Install crew arrived high, came back a few days later six hours late high again and with their kids. I would not recommend this company. G with literally anybody else.

I have used Mike & Mike for over 17 years and have had nothing but great service from everyone I have encountered from Management to Techs. I would highly recommend them to anyone!!

Fantastic service, thanks Mariah!

Mariah does incredible work! Extremely thorough and efficient! Whatever you’re paying her, you should triple it!

Had some work done recently.
Jesse and Mike were very professional and clean. Highly recommend 👌

I have had nothing but excellent work from Mike and Mike electric. Jomo is absolutely on his game. His work is exemplary. He does what he says he’s going to do. His communications with the contractor is spot on. He is very knowledgeable in his field and is an asset to the firm. Keep up the good work!!

Jesse has done a phenomenal job at Warwick residency

Jon Morris has been my go 2 electrician for years! Great company and even greater guy.

Had a great experience working with Jon. He was punctual, professional, and explained everything clearly before starting the job. The work was done efficiently and everything was left clean afterward. It’s hard to find reliable electricians, but I’d definitely recommend him to anyone looking for quality work.

Mobilize to Camp Peary and demoed Service to the temp. trailer, in unbelievable speed. Sorry, no pictures are allowed on Camp Peary