Constraction reviews in North Chesterfield, Virginia
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Ethan Poole
Great experience from start to finish! Professional, courteous and fast! Had gutters replaced and cleaned. They did not nickel and dime me for extra stuff I did not need. Highly recommend!
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Kris Burnette
Dishonest business. Don't do the work they claim, try to bill for work not done. Don't keep their word.
In August, I scheduled a gutter cleaning and installation of diverters. Person that came to evaluate the work and draw up the estimate was friendly and the estimate for the work was reasonable. I was told that I would be billed after the job was done, and they would take pictures of the gutters to show they were cleaned Was told the work would be scheduled by their office, and I had to make an up-front deposit. Made the deposit that day.
A few days later, received a call that the work was scheduled for October, as that was the first available date. Ok, approved the date A few days after that received a call that one of their jobs had canceled and they could get the work done on August 31 and I wouldn't need to be there, as they would send pictures of the finished work. Great!
It appears they did come out on the 31st, but I never received the promised pictures. Also noticed that the diverters weren't installed, but received an email that I would be receiving the bill in a few days. Contacted them and informed them that the diverters weren't installed, even though the crew that came out said they had done the work order they turned in to the office. Owner, Ken, was made aware that the diverters hadn't been installed, and was going to get it addressed. Never received any more communication from them, nor did I receive a bill. They also didn't come out and install the diverters. I thought maybe they were going to come out again on the originally planned October days, since they may have other jobs booked till then.
On September 28, a voicemail is left on my phone stating that I had a past due bill and demanded I contact them to make payment. I was quite annoyed at this. When I called they claimed that their employees had been back out two weeks ago and installed the diverters. I informed them that that was a lie and that I had never received any bill or followup from them regarding the unfinished job. They claimed they emailed me the bill on September 3rd, then contradicted themself and said they didn't, they had waited and sent it after the work had been done two weeks ago. They had never emailed me the bill, but interestingly enough, a bill popped into my email while on the phone with them [oops, too late to try and hide your error]. And of course that bill indicated that the diverters had been installed (they hadn't been).
Owner gets on the phone, and says I have no reason to be upset, it was a simple mistake. It isn't a mistake when your employees twice claim to have performed work that was never done. That's dishonest and inexcusable. It doesn't make your business seem any more honest or competent when you don't send something you claim to have sent, and then try and cover it by sending it while I'm on the phone. I have every right to be upset when you claim I'm past due on a bill that you never sent, and you are now trying to make me pay for work that wasn't performed. Owner claimed he would find out why the work wasn't done and call me back. By the close of business, several hours later, he had yet to call and I haven't heard anything else from them.
The owner never once apologized for the dishonesty or incompetence of his employees. Avoid this business, as they don't do the work and their employees are dishonest.
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Al Formella
Trust worthy, value added service. Quality installation. Great to deal with the new ownership. Ask for Jason
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Doctor Lynn
William and his team were awesome in the replacements of my gutter. They are professional, personable, and a pleasure to work with. I have already requested their services again. I highly recommend them.
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Kim Crane
They did great job replacing my old gutters. The whole process from the estimate to the installation was flawless. Great communication about timing etc.
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Rob Peck
Full gutter replacement. The crew arrived when scheduled and got right to work. Very professional and great service. The work site was spotless when they left, and they took special care not to disturb the plantings around the house. Very impressed by the quality of the product, the price, and the service.
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E
This company came out, as scheduled, and quickly installed the gutter guards I ordered. While they did forget a box on my roof, they came back out (same day), after collecting payment, to resolve the issue. Good job!
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Kenny Webb
They were very polite and completed work in a timely manner.
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Cheryl Jones
This company was the only one that responded to my request for an estimate of work needed on my gutter. I was advised of the work that needed to be done by the person who came out and was given a thorough estimate. The team arrived on time and we reviewed what was to be done. They did a great job and I am
I am happy with the new larger gutter. I will definitely recommend them. -
Lee Harris
Frank, Jake, and Austin came to the house on a Sunday to make a few adjustments to a gutter instalation we had done a few weeks ago. Brothers With Gutters have been amazing. They show up when they say they will, they gave a clear estimate, they installed new gutters with gutter guards for a reasonable price, and they have made two follow up visits to check on a few concerns we had. Amazing job.
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Lee Offen
The entire process of getting my gutters cleaned and gutter covers installed was easy, timely and a bargain. Everyone from the scheduling department, the site inspector and the installation crew were cheerful professionals. The covers installed are rugged and will no doubt last for years. I highly recommend this company!
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Larry Smith
The Crew did a great job on one of my jobs .
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LESLIE Probst
Very skilled technicians made quick work of my gutter/downspout replacement. I have hired them for two projects and they did not disappoint.
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Megan Acosta
We completely replaced our old gutters with new ones with guards. The whole team from calling to set up appointments, to our solutionist and estimate, to installation was great to work with. Very professional, helpful, and quick. Would definitely recommend!
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Jraff
Whole home gutter system replaced, including gutter guards. The team was on time, professional, informative, did the highest quality of work I could ask for, and cleaned up after themselves. Would highly recommend to any of my neighbors or friends.
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Nicole Frost
Mark is such a professional! He communicates clearly, works with integrity, and really cares about his customers. If you need help with gutters, this is the business to choose! *****
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Samuel Null
The crew came out as expected and got right to work. No questions asked, did the work, and so far so good. I will be contacting them when its time for new gutters.
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Jimmy Turner
So i had a meeting with mark to give me a price to replace all of my gutters and downspouts and he showed me some samples of his gutters and leaf guards and he showed me a bigger size and i was sold on it. I had some questions later so i texted and emailed .ark and he replied instantly and answered my questions. He wasnt pushy and i felt very comfortable dealing with him. So i signed up and this company did everything that they had promised. It was such a deljght dealing with the office too. The installers were amazing and did a fanastic job. It was so easy to pay the bill too. Im 100% satisfied and i will recommend this company to all my freinds and family. They made everything so easy and kept their word. I cant wait for it to rain hard so i can see my new gutters in action. Thanks .arm. you and your company are awesome!
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kathy e
The Brothers are superior at providing excellent copper gutter work. They replaced inferior facia boards and gave us the gutters we needed for our pre Revolutionary War home.
Thank you , Brothers! -
Tom I
Great experience from the estimation to the install day. Both technicians explained the work before completing it and made sure everything looked good before wrapping up. Highly recommend!