Reviews of local pros in Oak Hall, Virginia

4.9 based on 50 reviews Back to the listing
    5

    Noah was very helpful by fixing a broken water pipe under crawl space. He offered ideas how to keep pipes from freezing in months to come. Thank you Noah!

    5

    Tim was fantastic!! Explained everything and made sure I understood my options. He deserves a rating of 10

    5

    Noah was great! Communicative, friendly, and a pleasure to work with!

    5

    They were professional and pleasant. They did a great job

    5

    He went above and beyond to finally fix a problem that we have been having and doing an extra job that wasn't a necessity, but was very much appreciated!

    5

    Dude that came out was solid, patient answering questions and provided good recommendations. I'll put them in my contacts for sure.

    5

    I would use no other company. Lee has always been honest and upfront with me as far as my options and service. The staff is also amazing!

    5

    Very happy these guys were recommended to me, we have been through many plumbers and have experienced many hack jobs. Tim is extremely knowledgeable and does a beautiful and professional job. Also, he follows up just to make sure the job is working the way, he set it up to.

    5

    All of Ben Franklin/Mr Sparky employees are courteous, professional. We always feel their main priority is to help with our needs. We had a main water line issue. So water to house had to be turned off. They responded within a few hours and our water was able to be turned back on same day.

    5

    Tim with Benjamin Franklin has worked on a property we own and manage as a short term rental as well as another home that we manage.

    He is super pleasant. He is neat and tidy and came into the home with shoe covers.

    Both times we have used his services at two totally different homes, he has been on point! He is very thorough and does not leave until he has triple checked to ensure that everything is working properly. For example, we had someone else come out previously to our home in which there was a leak from the shower/tub combo and we were told the issue was caulking and it was recaulked. However, then the leaking occurred again. My husband recaulked just in case. But, then we had Ben Franklin come out so we can double check and ensure the leak wasn't coming from elsewhere. He filled the tub to the overflow drain and sure enough there was a leak there. He took care of that and then he ran water through again and he found an ever so slight leak under the tub in which he could aww plumbers putty was used and he recommended sealing with the proper caulk, which he did. He also sprayed all the caulking my husband had done and confirmed no leaking around those areas as well. He also was pleasant in answering all of my 10 year old son's questions!!!! 🤣😊💝

    Ben Franklin has been very pleasant to work with and they also showed up much sooner than they scheduled, which was helpful because we had concerns that there may have been a problem not just from the caulking around the shower/tub unit.

    We are so glad we called Ben Franklin for our plumbing needs! Their staff are pleasant and patient and very knowledgeable! Tim has came out the past two times and has been superb to work with both times! We are so appreciative of their help and in resolving our issues. Thank y'all so much!

    5

    I was very satisfied with Trevor and Anthony. They solved my problem in a very satisfactory manner. Very pleasant and professional.

    5

    Service Tech Tim Miller walked in to frozen water line. He was able to identify the issue and provided a solution that got us back up and running.

    5

    Tim did a super job troubleshooting a tankless water heater. Tim kept me informed, spent the time needed, and provided amble information on the way forward.

    5

    We have a small drip in our clawfoot tub and we’re looking to get it fixed. After talking with Tim about having to replace the faucet we decided to put it off a little while. Tim was very helpful and knowledgeable about different approaches to solving the problem!

    5

    Had Ben Franklin Plumbing handle the work needed during my kitchen renovation. Very pleasant and professional staff who respected our home when traveling throughout. They insisted wearing the booties over their shoes. They worked so well I may start telling my husband he needs to wear those!

    5

    Trevor did a fantastic job...he was on time and very friendly...his expertise conveyed in his knowledge of the job...we hope to do business with him in the future 😀

    5

    My service with them was excellent. Noah Sherman was an excellent tech and I recommend him and this place to anyone… Thank you again I will see yall in the future for future work .

    5

    Tim was very helpful and quickly diagnosed our issue. We have more work to be done and hopefully tim will be involved with that work as well. This is our 3rd time using benjamin Franklin plumbing and was never disappointed.

    5

    First time that Ben Franklin came here for work. I needed a water line run to my new refrigerator. The obvious thing to do was run an underfloor line from the refrigerator location to the nearby sink plumbing. But a quick exam of my very low crawl space showed that the ventilation ductwork made that route impossible.
    Fortunately, the water line to my utility room washing machine could be quickly tapped to run the line through the wall. I also appreciated that the plumber helped me position and set my refrigerator to finish the project.
    Will be calling Ben Franklin for a future project. Thanks!

    5

    Benjamin Franklin Plumbing did an awesome job. He was here the same day I called. He assessed the issue
    and got straight to work. He had everything taken out and put back together within hours. I definitely will call on Benjamin Franklin Plumbing for all my plumbing needs.

    5

    Tim was the guy who explained how the system works and why my water was discolored, he recommended a filter system and was a pro installing it. I’m very happy with the service and the results!