Plumbing reviews in Reston, Virginia

We called Joshua when our hot water heater stopped working unexpectedly without any error codes or indication of what was wrong. Joshua figured out the problem, contacted the manufacturer for the parts that were still under warranty and fixed the problem completely. He was super friendly, honest, and very easy to schedule and work with! We’ll definitely use him again for any other plumbing needs.

We used Josh for two services: 1. a gas leak behind our gas dryer, and 2. a sewer pipe repair. On both occasions, which were emergency issues due to actively leaking gas and leaking sewer water, Josh showed up immediately to help diagnose the issues and quickly outline a plan to repair them. For the gas leak, he explained exactly what the issue was, showed us the problems, repaired it, and gave us a ton of advice for how to identify future gas leaks. For the sewer pipe repair, a piece of the sewer pipe that runs inside of our house was cracked and actively leaking. He identified the issue right away, removed about 7 feet of a cracked sewer pipe, and installed a new sewer pipe in the area. He even gave us advice for fixing the drywall that had to be removed to get to the pipe. Overall, he provided a wealth of information to us that I don't think we would have gotten from any other plumber. Highly recommend Josh for any plumbing or gas fitting issues you may have.

We used Josh for installation of our hot water heater and I have to say he did a great job. Very meticulous and very concerned about the details in his work. He came out on a Sunday and worked all day because we had gotten home from vacation to a wet basement. There was a defective pilot after he installed the 325 lb water heater. He started the claim with the company and the part was at my house 2 days later and he came out and installed it as soon as it got here. He is a top notch, professional plumber who went above and beyond! I would highly recommend Josh and will use him in the future!!!

Josh came out and said that he didn't know what the problem was but would charge me $975 for the first 2.5 hours and then $300/hour after. He saw someone in a desperate situation and tried to take advantage. 2 stars for showing up when he said that he would.

Edited to add:
After writing this review, this guy wrote a bad review on my business page about my plumbing problem and my office smelling like sewage. Michael and Sons is currently in the building taking care of it. He also remarked about us not having a licensed physician which we do. I feel unsafe with this unhinged guy. I would stay far away. You do not want this guy in your house or around your family.

I'm fairly handy, I've replaced sinks, toilets, shower heads, and drains, unglogged drains, re-pipped PVC, etc.... However, having said that sometimes I don't have the right tools or the learning curve is too steep for the time I have so I'll go to a professional. I've used Mint twice, for the install of a new reverse osmosis filtering system and for a new kitchen faucet install to solve some corrosion problems on the existing plumbing. Tech arrived ahead of time in both instances and completed job way faster than I could have at competitive rates. Would highly recommend and will use again.

On Saturday morning, in the midst of an emergency due to a burst pipe overnight, I contacted Josh. He didn't hesitate, immediately getting out of bed to come to my aid. He quickly turned off the central water and opened all the closed drains, effectively preventing any further water damage. Josh was a true lifesaver.

Outstanding! A water leak knocked out our water heater. Mint Plumbing responded to our request for service and promptly replaced the water heater and repaired the leak. Completely satisfied. I will definitely use Mint Plumbing again for my future plumbing and gas needs.

Josh is meticulous and takes pride in his work. His plumbing skills are apparent based on the quality valve, pipe and project consultation when it comes to remodeling bathrooms and adding safety to our heating system. Moreover, Josh is knowledgeable about hydronic/water heating systems and the different work associated with new builds.

Josh will give you the best advice, outcomes and work that you can admire. Based on how long he has been in the business, he has knowledge and practical use of all the right tools to take care of new & old installations. Thanks for helping update my plumbing and save us from leaks. Highly recommend; you will get follow-through, an honest job completed and someone who keeps his/your workspace clean!

We called Josh to look at a leak from our refrigerator. He was on time, extremely knowledgeable, and was able to quickly identify what was needed to fix the problem. I would not hesitate to call him again.

Mint plumbing is amazing. We use them for work and we had a leak. They were there within the hour to fix it. They are very professional and leave everything as they found it. I would highly recommend them.

Joshua came by to fix my toilet within 24 hours and did it for very low cost! He’s always easy to work with.

Mint plumbing came out on the holiday within 30 minutes, even though they were closed, to help with our emergency bathroom water leak. Joshua spent 3 hours troubleshooting to make sure that our problem was properly mitigated and we could still enjoy the holiday. Thanks so much for your help! I highly recommend Mint Plumbing!

Our tankless hot water heater was leaking on a Saturday morning. After trying two other services, we called Mint Plumbing and Josh answered right away. He said he could be over in about 30 minutes, and he was early. He diagnosed the problem and he had the replacement part in his truck. It was a circulator pump; a pretty significant part of the system. He replaced the pump and checked other items while he had the unit opened, like filters and traps. Great service, fast, efficient, and got the hot water heater up a running the same day. We will definitely use him again.

We had a leak from an upstairs toilet. Josh came on a Saturday morning and fixed the problem in a timely fashion. He was professional, polite, skillful and responsive. I recommend him highly.

I am a kitchen/bath designer in the DC metro area and have worked with Josh from Mint Plumbing on my renovation projects. Josh provides excellence in every way: plumbing knowledge, neatness, great communication and a very pleasant demeanor, and….he has always been extremely respectful. I give Mint Plumbing a top notch recommendation. Every aspect of working with Mint Plumbing was a pleasure.

Based on WSSC's inspection we required replacement of all valves, including pressure valve, and water pipe starting at main shutoff valve. Josh did a complete on site assessment prior to providing a fair and reasonable estimate. On the date of the work he kept us informed of his specific arrival time and completed the job expertly and professionally, while taking the time to test and QC all faucets and walk us through exactly what he'd done and how to observe and address any unforeseen issues. The work area was completely cleaned up. We highly recommend Mint Plumbing for any and all plumbing needs,

First, I never want to contract or hire any other plumber to do work on my home other than Josh of Mint Plumbing, LLC from here on out. He is the hands-down best plumber my family has ever experienced. Second, I have never been happier to leave a review for a business because it has taken me years to finally find a trustworthy licensed, insured and bonded plumber whose work is not only excellent but above and beyond the absolute best. Prior to hiring Josh, I have hired technicians from big businesses who charge a hefty premium for supposed premium quality work except that in actuality the work was inconsistent and at times subpar. I took a chance in contacting Josh based on his reviews that were detailed and helpful and it was one of the best decisions I’ve made.

I initially contacted Josh because I wanted a second opinion on a repair entailing a damaged sewer pipe that caused a backup and flood into my basement. I felt uneasy with the first diagnosis of another company and when I left a voicemail for Josh to see if he was willing to take a look at it, he responded back to me very promptly and was able to come over to inspect the issue shortly after the call. His assessment was far more thorough and detailed and his estimate for the repair and labor was extremely fair. I already felt much more confident after talking with and meeting him for the inspection and contracted him on the spot. The labor entailed having to dig at least 6-8 feet underground to access the problem with the sewer pipe and he documented every part of the process and explained each step with meticulous detail.

His communication throughout the entire situation was consistent, professional, thorough and extremely informative. He provided a wealth of information that no other plumber or repair technician has ever been willing to detail and share. I cannot emphasize how much valuable information and lessons were learned from his knowledge. His work on the repair itself and every little detail involved even including the clean up was above and beyond excellent, meticulous, efficient and thorough. Like I previously mentioned, there is no other plumber I would ever want to contract other than Josh. If you have been like me and seem to go through various companies to no avail to find that one plumber who will do honest and excellent work that you can feel safe, secure and confident with, look no further. I cannot express how huge it is to finally have found that rarity of a trustworthy plumber who is the best. What a tremendous relief.

Reached out to Josh to fix a water leakage issue with the shower. Josh was a thorough professional, got the job done like a pro and also patched the dry wall. I was also impressed with the prompt communication. Thanks.

Josh was responsive and very thorough in diagnosing my problem. He came out right away and explained everything he was doing to me. He was on time, very professional and clean. I will definitely use Mint Plumbing in the future.

We called Mint Plumbing after being without hot water for 2 weeks. Our tankless water heater went out and other plumbing companies kept giving us the run around with many extra charges. My husband called Mint Plumbing and Josh came out within an hour and knew exactly what to do. He is a master plumber and very professional. He had the connections to get us the tankless brand we wanted and had it installed over the weekend to help our family. We highly recommend this company!!!

2nd time using Mint Plumbing. Shower would not drain. Josh was able to remove the linear drain cover and clean out the drain. This business is very responsive and reliable. Happy with this service.