Janitorial reviews in Richmond, Virginia

4.9 based on 156 reviews Back to the listing
    5

    Reliable, consistently excellent.

    5

    After many failed cleaning companies we have found a winner! Amazing customer service

    5

    Very responsive. Thorough cleaning on each visit. Would recommend for other businesses to use.

    5

    LaTisha was very nice and pleasant. If for some reason she couldn't come in, she made up that day and would leave me a note in our book or try to call and let me know.

    5

    I hired Vanguard for weekly cleaning services of our office and we are very pleased with the quality of work they provide.

    5

    We (Mr. Fix It) are very pleased with the work that Vanguard does, there was some issues but they were resolved very quickly! Shamanya does great work!

    5

    Vanguard cleans our theatre twice a week -- my favorite two days of the week! Love walking in to find our recently renovated space fresh and clean again.

    5

    Sam has done a wonderful job cleaning our building! He has great attention to detail and takes great pride in his work.

    4

    I'm very pleased with the cleaning. I was completely impressed with their professionalism and customer service. I highly recommend this business.

    5

    The administrative staff as well as the cleaning crews have been ANAZING! My company, Kloke Group, has been extremely pleased with all services provided. The crews are on time, personable and do a fantastic job! I highly recommend Vanguard Cleaning Sysyems!

    5

    Vanguard Cleaning service has been our choice for cleaning. Amaryllis is a true professional. Excellent communication and work ethic.

    5

    Norma of Vanguard is taking very good care of our cleaning. Very communicative & very thorough. Would highly recommend this company to anyone needing cleaning services.

    5

    Great service and a great team to work with. Maria and her crew are very friendly, thorough and detail oriented. We had a lot of problems with our old crew through a separate company, but ever since we've switched, we've been extremely satisfied! Highly recommend!

    5

    We have used Vanguard Cleaning Services both on a contract basis for a building and also for special services such as carpet cleaning and stripping and waxing floors. They have always been very responsive and timely and the work is of excellent quality. The Op's Manager always gets the job done!.

    5

    We started using Vanguard Cleaning's services at the start of the year and we have yet to run into any problem that we'd categorize as a major problem. Initially, just being honest, we had a few minor issues where things were being missed or forgotten, but, after communicating, we've received perfection! Week after week we don't have any issues and so their in-house communication is just awesome; responses are always within a short period of time and the message(s) are relayed to the point where the concerns are addressed immediately! Vanguard Cleaning replaced our previous cleaning company and I wish we had found them sooner than we did just so we had less months of headaches.

    5

    Our cleaning specialist Cici is so pleasant and accommodating.
    She interfaces so well with staff and residents. Cici always strives to provide a high quality service
    for us. Lillian is also great, she is very responsive and so nice to work with, both make my life easier.

    5

    I recommend using Vanguard for janitorial service. We have ZERO complaints about the cleaning. Good Communication - They respond quickly to any questions we have. The account rep visits regularly to see how things are going. They have been the best cleaning company we have dealt with so far.

    5

    My experience as a franchisee with Vanguard Cleaning Systems has been amazing! The administrative team has been a great support. I feel that they are genuinely invested in the success of each franchisee. When problems arise, Shirley is responsive and engaged in helping to identify solutions. In addition, each franchisee is held to a standard that one can be proud of.

    5

    I would give more than five stars, but five is all that we are allowed. We use Vanguard Cleaning Systems of Central Virginia for the weekly cleaning of our facility. Shirley has been wonderful to work with. She checks in with me regularly to make sure everything is going smoothly. If there is every an issue, she is on top of it to make sure it is correct. Her customer service skills and attention to detail are top notch. Plus the cleaning crew, John, Yuri, and Henry, are all great to work with. They help ensure that our facility is clean and ready for the next day. Not only is it a great company to work with, but the staff is great as well! Highly recommended!

    5

    We’ve been using Vanguard services for years now and they are fantastic. Flor does a great job with our building and if there’s ever any questions or concerns, she’s so quick to communicate. Lou stops by regularly to check in and make sure everything’s going well and it’s really appreciated. Excellent customer service for sure!

    5

    We have been a customer with Vanguard for almost six months and I would highly recommend them. The service they provide is excellent and they exceed my expectations every time. They always do a thorough clean and are very trustworthy and reliable. Their employees are very professional and helpful. I would highly recommend Vanguard for any cleaning needs.